Kahal Hotel Adults Only - Paseo Montejo

Hotels
9.1 (50 reviews)
500 Calle 56ᴬ , Mérida , mx

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice rooms
Cons:
Cleanliness issues
High laundry prices
Limited breakfast options

Categories

Cleanliness
7.71
Issues with cleanliness noted in reviews, specifically mentioned dirty toilet area.
Service
9.99
Staff was friendly and attentive, with a special mention of Christian's helpfulness.
Location
9.72
Hotel is well-located, providing ease of access to essential areas.
Room Quality
9.66
Rooms described as beautiful and comfortable.
Amenities
9.19
Standard amenities for a hotel of this rating, though some issues with breakfast being limited.
Value for Money
8.65
Perceived overpricing on laundry and some extras, affecting overall value.
Food and Beverage
8.21
Breakfast was included but criticized for limited options and additional costs.
Overall Experience
9.68
Overall stay was enjoyable despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 06:30

Property Description

Luxurious Amenities
Indulge in the hot tub, outdoor pool, and terrace for a relaxing stay.

Convenient Location
Stay close to popular attractions such as Merida Cathedral and La Mejorada Park.

Multilingual Staff
Feel at ease with our English, Spanish, and French-speaking staff ready to assist you.

To book your stay at Kahal Boutique Hotel, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 50 reviews
Cleanliness: 7.71
Service: 9.99
Location: 9.72
Room Quality: 9.66
Amenities: 9.19
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.68
F
Francisco Javier • couple • mx
8
Muy buena atención muy bonito el Hotel, el desayuno tiene posibilidad de mejorar
Pros:

Muy amable, el staff y muy cómodo el Hotel el cuarto está muy bonito amplio y el baño está muy a gusto.

Cons:

El desayuno está muy limitado para el precio de la habitación, debería incluir más cosas.

2026-05-26 • via Nuitee
I
Ivonne • couple • us
10
Pros:

Nice clean and great staff

2026-05-24 • via Nuitee
K
Kellie • solo_traveller • ca
10
Pros:

Loved the decor and character of the hotel. Staff were very helpful. Loved the rooftop hot tub.

2026-05-21 • via Nuitee
L
Liliana Cristina • couple • mx
10
Centrico y bello
Pros:

El lugar es muy bonito, ubicado sobre Paseo Montejo, las instalaciones están hermosas y limpias, incluye desayuno el cual es bueno, nos prestaron unas bicis para recorrer Paseo Montejo y fue muy agradable, nuestra habitación contaba con tina y una cama de exterior bastante agradables

Cons:

El estacionamiento es confuso para encontrarlo, serviría mucho que nos asesoraran con una imagen para saber donde es, también durante el desayuno dan la carta de coctails pero no se puede pedir ninguno hasta las 11 lo cual me parece algo absurdo

2026-05-06 • via Nuitee
F
FRANCISCO • couple • mx
10
TODO MUY BIEN
Pros:

EN GENERAL TODO

Cons:

EL DESAYUNO PUDIERA SER UN POCO MAS LAS PORCIONES

2026-04-29 • via Nuitee
J
Jaime • couple • mx
9
2026-04-13 • via Nuitee
A
Annette • couple • de
9
2026-04-05 • via Nuitee
J
Jeroen • couple • nl
8
Pros:

Location and building/rooms

Cons:

Breakfast, It is not enough, so you have to order additional items.

2026-03-29 • via Nuitee
E
Erik • couple • us
8
Pros:

The staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and fixed the TV.

Cons:

The pre purchased breakfast did not include the whole menu.

2026-03-27 • via Nuitee
C
Claudia • couple • mx
9
2026-03-17 • via Nuitee
Y
Yumiko • couple • ch
10
Maravillosa estancia en Mérida
Pros:

La ubicación, la decoración es una belleza

Cons:

Lo único fue la atención del personal de desayuno, pudiera haber sido más amable como el resto del equipo y también más atenta para explicarnos más al respecto. Son detalles que se podrían mejorar para lograr la excelencia

2026-03-06 • via Nuitee
R
Robert • couple • pl
10
2026-02-14 • via Nuitee
B
Bianca • solo_traveller • us
1
Horrible
Cons:

I would not recommend staying at this hotel. There is zero sound proofing so not only will you hear the constant noise from the street, but also the nearby music from restaurants and bars as well as the construction. To add to the noise pollution there is a window in the bathroom that does not properly close by design. The hotel echos, so you can hear everything happening inside the building as well.

Additionally the WiFi is very spotty and barely functions. The second night there was no hot water, the staff solution was to let the water run 5-10 mins, hot water never came. The staff never responded with another solution or when it was fixed.

Also, hotel staff has no agency to address issues properly. Their solution was to move me to a smaller room at “no additional cost”. And rather than offer some kind of concession they stated “they can not control the work next door”. Obviously.

Finally, this hotel is far over priced, considering the above complaints, but there are zero amenities that would constitute such an elevated cost. There are no robes, slippers, steamer or ironing board. There is zero natural light. The room is freezing, but the mini split only cools the heating function is blocked, so there is always a chill in the room. Videos and review in google

2026-02-13 • via Nuitee
C
Christopher • couple • us
10
2026-01-27 • via Nuitee
C
Christopher • couple • us
10
2026-01-27 • via Nuitee
A
Alexander • couple • mx
8
Pros:

La ubicación

Cons:

El desayuno

2026-01-23 • via Nuitee
V
VERONICA • couple • es
10
2026-01-18 • via Nuitee
S
Samira • couple • mt
8
2026-01-10 • via Nuitee
F
Fernando • couple • gt
9
Excellent stay. Terrible and very delayed service at the restaurant for breakfast.
2026-01-09 • via Nuitee
E
Elena • extended_group • us
9
Pros:

Прекрасный отель!

2025-12-15 • via Nuitee