Ueno Touganeya Hotel

Hotels
8.7 (2149 reviews)
Taito-ku, Higashiueno 3-17-5 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Rooms may be small
Limited amenities

Categories

Cleanliness
8.71
Many comments highlight that rooms are clean and well-maintained.
Service
8.88
Guests consistently mention friendly and helpful staff.
Location
9.12
Excellent placement near Ueno station and local amenities.
Room Quality
8.47
Rooms are comfortable but some guests mention they are small.
Amenities
8.5
Basic amenities are well provided, though some requested enhancements.
Value for Money
8.56
Good price for the quality and location offered.
Food and Beverage
8.61
No specific mentions; assumes standard offerings.
Overall Experience
8.78
Guests are overwhelmingly satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Japanese Restaurant and Relaxing Massage Services
Indulge in authentic Japanese cuisine and unwind with a soothing massage at Ueno Touganeya Hotel's facilities.

Convenient Location
Located just minutes away from Ueno Park and various train stations, including direct access to popular areas like Asakusa and Akihabara, making exploring the city a breeze.

Comfortable Rooms and Amenities
Enjoy well-equipped, air-conditioned rooms with modern amenities such as LCD TV, minibar, and free Wi-Fi. The hotel also offers convenient services like a 24-hour reception, coin-operated laundry, and free internet terminals.

Experience the best of Tokyo at Ueno Touganeya Hotel - book your stay now for a memorable and convenient stay.

Important information:

Guests who plan to arrive after 6 pm must inform the property in advance. Contact details can be found in the booking confirmation.

Please note that parking is limited. To book a parking space, please contact the hotel directly. Contact information can be found in the booking confirmation.

All rooms are non-smoking rooms. Please contact the hotel if you wish to stay in a smoking room.

When using existing beds for children, please inform the property in advance of how many children will stay in the room. Only 1 child under 6 can stay free of charge in an existing bed. Charges apply to additional or older children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2149 reviews
Cleanliness: 8.71
Service: 8.88
Location: 9.12
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
S
ShangYu • solo_traveller • tw
9
Pros:

- 因地點變動前後都選這間，住宿地點跟價位已是大家認可不在多提。
- 剛好有信用卡遺失狀況，房間電話可撥國際電話停卡(退房時要求付款)
- 整體還算乾淨整潔

Cons:

飯店後門只有一台洗衣與烘衣，若較長時間居住有洗衣需求要稍微注意

2026-08-29 • via Nuitee
L
Laura • solo_traveller • es
9
2026-08-28 • via Nuitee
C
Chiayang • couple • tw
8
CP值推推
Pros:

住宿地點很讚ｰ̀֊ｰ́ ) ⸝ި ʕᦏ⌎

Cons:

入住當天冰箱不冰，好在跟櫃檯反應後隔天就可以使用了

2026-08-28 • via Nuitee
L
Laura • solo_traveller • es
9
Pros:

El baño ligeramente más amplio que la media e IMPOLUTO. Cámara muy cómoda y televisión con aplicaciones típicas fáciles de usar.

2026-08-28 • via Nuitee
V
Vincenzo • family_with_children • it
8
Posizione OK, pulizia OK, ristretto ma promosso
Pros:

Vicino alla stazione

Cons:

Struttura molto essenziale

2026-08-28 • via Nuitee
D
Domenico • couple • it
6
Si può trovare di meglio
Pros:

Unico punto a favore della struttura la posizione molto comoda per visitare tutta tokyo e per raggiungere l’aeroporto.

Cons:

Stanza addirittura più piccola degli standard giapponesi, in due veramente scomoda. Porte stanza minuscole (io dovevo abbassarmi per entrare). Personale all’ingresso che appariva quasi scocciato.

2026-08-24 • via Nuitee
M
Matt • solo_traveller • it
8
2026-08-24 • via Nuitee
C
Christian • solo_traveller • it
10
2026-08-23 • via Nuitee
다즐링 • solo_traveller • kr
10
2026-08-22 • via Nuitee
Y
YAHUI • family_with_children • tw
9
Pros:

住宿地點離上野車站很近，距離離阿美橫丁步行可達。住宿環境非常乾淨，接待人員也10分友善，若有機會仍會選擇此飯店入住

2026-08-22 • via Nuitee
W
WEI CHE • couple • tw
10
2026-08-22 • via Nuitee
Q
Quirine • couple • nl
10
Superfijn hotel op een centrale plek in Tokio!
Pros:

Superfijn hotel op een centrale plek in Ueno. Supermarktjes dichtbij, station dichtbij en je staat zo op de drukke plekjes. Vriendelijk personeel, elke dag wordt je kamer schoongemaakt en krijg je flesjes water. Thee en koffie was ook makkelijk te pakken.

Cons:

Het was wat klein, dus een plek voor je koffers was even puzzelen.

2026-08-21 • via Nuitee
R
Renee • family_with_children • us
10
Great location, accommodating staff; would stay there again!
Pros:

Staff was very attentive, even as we made a few requests: holding bags, adding more bags to the held bags, ordering on amazon (may have come in 3 shipments over the same day), disposing of cardboard from the amazon orders. The rooms were cleaned/dusted, the beds made every day. (Not so at all hotels, we discovered.) My daughter appreciated the careful placement of her stuffed animals on the bed every day.

Cons:

The air in the room fluctuated from warm to cool, even though the thermostat remained stable. Still not sure if we were imagining it or not, so never mentioned to the hotel staff (maybe I should have).

2026-08-21 • via Nuitee
S
Shirley • solo_traveller • gb
10
The staff are so helpful and kind!!
Pros:

The staff were very kind and helpful, they even took my luggage to my room!! The room was extremely clean and had everything you could possibly need. I particularly love the robe/pyjamas. The location was very good with shops and restaurants at your door step. The station is very close by too.

Cons:

Nothing

2026-08-21 • via Nuitee
F
Franco • solo_traveller • mx
9
Pros:

Su ubicación y amenidades.

Cons:

Huele un poco a humedad.

2026-08-21 • via Nuitee
W
Wang • solo_traveller • tw
8
2026-08-20 • via Nuitee
黃駱馬 • solo_traveller • tw
9
Pros:

位置方便，距離上野JR手扶梯轉個彎就到了！附近的有超市、超商、居酒屋、藥局。
冷氣會涼!熱水夠熱，水量足!
可寄放行李!

Cons:

房間每次剛進去會有點異味。

2026-08-19 • via Nuitee
X
Xiang-Wei • couple • tw
8
整體而言，是個值得考慮的飯店選項。
Pros:

地點極佳：距離車站僅三分鐘路程。
生活機能佳：飯店旁有便利商店，鄰近車站商圈，餐廳選項非常多。
飯店人員態度佳：出入經過大廳時，飯店服務人員態度良好。
環境整潔：雖然飯店是老舊的飯店，但每日的清潔皆完備，環境非常舒適。

Cons:

如果可以在各個樓層提供飲用水就太好了。

2026-08-19 • via Nuitee
R
Rhana • extended_group • us
10
2026-08-18 • via Nuitee
P
Paolo • family_with_children • it
10
2026-08-17 • via Nuitee