Grot Hotel

Hotels
7.8 (1066 reviews)
Kościuszki 22D , Malbork , pl

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Outdated rooms
Limited breakfast options

Categories

Cleanliness
7.01
Some reviews indicate that rooms were clean, but also mention issues with bed linens and general upkeep.
Service
8.48
Many reviews highlight the friendly and helpful staff.
Location
9.02
The hotel's location is frequently praised for its proximity to key attractions.
Room Quality
7.47
While rooms are noted as clean, some reports indicate they feel outdated or have specific maintenance issues.
Amenities
7.5
Amenities provided were satisfactory but not extensive, with some users mentioning room size.
Value for Money
7.96
Guests generally felt that the pricing was fair given the service and location.
Food and Beverage
7.01
Breakfast options were described as limited but adequate.
Overall Experience
7.98
Overall, guests had a positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:38

Property Description

Luxurious Accommodation
Grot Hotel, located in the heart of Malbork, offers modern and elegant rooms with 24-hour personalized service. Each guest room is thoughtfully furnished for your comfort and includes satellite TV.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant, where you can savor traditional Polish and European dishes. The intimate ambiance, with candles and background music, sets the perfect scene for a memorable dining experience.

Exceptional Service
Benefit from a warm and welcoming atmosphere at Grot Hotel. Our multilingual staff at the 24-hour reception are always available to provide assistance and recommendations, ensuring a pleasant stay for all our guests.

Experience luxury, fine dining, and top-notch service at Grot Hotel - your perfect choice in Malbork.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for 70 zł per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1066 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.98
M
Mańkowski solo_traveller pl
8
2026-06-19 via Nuitee
P
Paweł Tymiński solo_traveller pl
8
2026-06-17 via Nuitee
S
Serhii solo_traveller ua
10
2026-06-10 via Nuitee
S
Sebastian solo_traveller de
9
2026-06-10 via Nuitee
M
Monika family_with_children pl
7
Wychodziłam, aby nie siedzieć w tej ciemni.
Pros:

Oferta śniadaniowa dobra, aczkolwiek dzień dzień to samo - znudzona byłam. Ciemny pokój, brak czajnika w pokoju, za oknem zamiast widoku na miasto- dach niższego budynku, gołębie, ich odchody, hałas z zaplecza centrum galerii.

Cons:

Widok - obsrany gołębimi odchodami dach niższego budynku. Ciemny pokój. Mimo, że przed nami znajdowały się zaplecza galerii handlowej to na przeciw skupiały się gołębie. Poprosiłam o pokój dwuosobowy - 2 osobne łóżka - dostałam pokój 4-osobowy z pościelą na 2 łóżka złączone. Bardzo mała łazienka - tęższa osoba nie mogła by skorzystać ani z toalety ani z prysznica.

2026-06-07 via Nuitee
N
Norbert solo_traveller pl
7
2026-06-06 via Nuitee
P
Patek852 solo_traveller pl
10
2026-05-25 via Nuitee
K
Krzysztof solo_traveller pl
10
2026-05-23 via Nuitee
J
Jacek Wichrowski solo_traveller pl
8
2026-05-19 via Nuitee
W
wojciech solo_traveller pl
10
Pros:

Dobra lokalizacja i czyne całą dobe

2026-05-18 via Nuitee
D
Dawid extended_group pl
8
2026-05-18 via Nuitee
D
Dolkowska solo_traveller pl
8
Pros:

Miła obsługa,fajny hotel

2026-05-17 via Nuitee
M
Monika couple pl
10
2026-05-14 via Nuitee
P
Piotr solo_traveller pl
10
2026-05-13 via Nuitee
F
Filipetto family_with_children pl
8
Na jedną noc ok, ale w Malborku tyle starczy
Pros:

Śniadanie ok, choć nic nadzwyczajnego, zwykle biedronkowa śniadanie, obiad też mógł być, choć też nie nadzwyczajny.

Cons:

Prześcieradła, które się ściągały ukazując poplamione (nie chce wiedzieć czym) materace

2026-05-09 via Nuitee
S
Susan couple us
10
Good hotel - excellent location!
Pros:

We did not eat breakfast. The location was excellent! So convenient to walk to the Castle! We got two twin beds - which we asked for - in a Suite - which we did not ask for - very nice!

2026-05-04 via Nuitee
D
Daniel solo_traveller pl
10
Pros:

Lokalizacja, śniadania, cena

Cons:

Przydał by się remont

2026-05-02 via Nuitee
M
Marta Kwaśniak solo_traveller pl
10
Pros:

Super hotel, bardzo duży i przestronny pokój, recepcja czynnaa 24h, pyszne śniadania, mozliwość zostawienia bagażu na czas zwiedzania 🥰❤️
Obiekt spełnił moje oczekiwania

2026-05-01 via Nuitee
P
Paul solo_traveller ch
8
2026-04-27 via Nuitee
A
Agnieszka extended_group pl
9
2026-04-27 via Nuitee