Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice room quality
Excellent amenities
Cons:
Cleanliness issues
Poor food and beverage options
Value for money concerns in winter

Categories

Cleanliness
8.3
Issues with dirty floors and unclean bathrooms mentioned.
Service
10
Staff reported as friendly and supportive in many reviews.
Location
9.8
Very good location mentioned positively.
Room Quality
9.3
Rooms described as nice and warm, overall quality appears good.
Amenities
9.3
Amenities like spa and pools received favorable mentions.
Value for Money
8.8
Pricing concerns noted in winter, but some value found.
Food and Beverage
8.3
Mixed feedback with issues of variety and quality noted.
Overall Experience
9.8
Overall enjoyment and relaxation emphasized despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:43

Property Description

Luxurious Accommodation
Hotel Grand Kopaonik offers elegant and spacious rooms with modern amenities, providing a comfortable stay at 1,770 metres above sea level.

Grand Oaza Spa Centre
Indulge in relaxation at the 1,800 m² Grand Oaza spa centre, offering a variety of spa facilities including a sauna, Turkish bath, outdoor swimming pool, and hot tub with stunning mountain views.

Diverse Dining Options
Experience a culinary journey at the hotel's restaurants and bars, serving a delightful selection of hot and cold drinks, along with Serbian and international cuisine samples.

Immerse yourself in luxury and relaxation at Hotel Grand Kopaonik. Book now to experience the ultimate mountain getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1740 reviews
Cleanliness: 8.3
Service: 10
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.8
M
Milan • family_with_children • rs
10
Pros:

Na prvom mestu pohvala za izuzetno ljubaznu radnicu na recepciji koja je maksimalno ubrzala proceduru prijavljivanja da bismo imali više vremena za SPA. Tražili smo tihu sobu i dobili potpuno mirnu i tihu sobu, tako da smo i na tome zahvalni. Sve je bilo čisto, uredno i udobno. Doručak je bilo odličan, zaista smo bili zadovoljni kompletnom ponudom! Topla preporuka!

2026-06-09 • via Nuitee
Z
Zivkovic • couple • rs
9
2026-06-07 • via Nuitee
• family_with_children • rs
8
2026-06-05 • via Nuitee
G
Grujic • couple • rs
9
2026-06-04 • via Nuitee
V
Vukovic • couple • rs
9
2026-06-03 • via Nuitee
J
Jovan • family_with_children • rs
8
2026-05-31 • via Nuitee
B
Bojana • family_with_children • rs
1
Pros:

Lokacija je dobra

Cons:

U sobi se oseca fekalija, sobarice kucaju na vrata bez odobrenja, vecera je preskupa i jako losa.
Parking ne postoji ispred hotela jer se staf parkira, a parking u hotelu se dodatno naplacuje po visokoj ceni.
Svako vece su korporativne zurke sa uzasnim ozvucenjem koji remeti mir.
Konobar prilaze stolu i odnose pribor bez da ste zavrsili obrok.
Sve je preskupo.
Higijena je uzasna. Toaleti se ne ciste detaljno samo povrsno i zato se oseca uzasan miris iz kupatila.
Ceo hotel je sa uzasnom higijenom i uslugom po visokim cenama.

2026-05-31 • via Nuitee
A
Aleksandar Jevremovic • solo_traveller • rs
10
2026-05-31 • via Nuitee
J
Jana • couple • mk
10
2026-05-31 • via Nuitee
M
Marija • couple • rs
9
Pros:

Uvek je lepo doći, osoblje jako ljubazno, spa savršen

Cons:

Na žalost glasna muzika se čula u našoj sobi do nekih 1 ujutru, što nam je značajno poremetilo san s obzirom da nismo sklopili ni 5 sati sna.

2026-05-28 • via Nuitee
A
Andreja • couple • rs
9
2026-05-26 • via Nuitee
N
Nikola • solo_traveller • rs
10
2026-05-25 • via Nuitee
A
Aleksandar • family_with_children • rs
10
2026-05-24 • via Nuitee
S
Slobodanka • solo_traveller • rs
8
2026-05-12 • via Nuitee
N
Nikola • solo_traveller • rs
6
Pros:

Veoma mala soba kao i kupatilo...

2026-05-10 • via Nuitee
T
Teodora • solo_traveller • rs
5
2026-05-07 • via Nuitee
D
Djorovic • solo_traveller • rs
6
2026-05-07 • via Nuitee
A
Alexandra • couple • ro
8
2026-05-05 • via Nuitee
D
Dusan • couple • rs
10
2026-05-04 • via Nuitee
K
Katarina • couple • rs
10
Odmor za dušu i telo
Pros:

Kvalitet usluge je opravdao cenu, svaka čast za preljubazno osoblje, izvrsnu hranu, najbolji spa i najčistije prostorije unutar hotela.

Cons:

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2026-05-03 • via Nuitee