The Halston Carlisle

Hotels
9.3 (1239 reviews)
20-34 Warwick Road, Carlisle, Cumbria , Carlisle , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Clean and spacious rooms
Good amenities
Cons:
Some noise from the street
Parking can be difficult
A few rooms in need of updating

Categories

Cleanliness
9.34
Reviewers frequently mention clean and well-maintained rooms.
Service
9.81
Staff is consistently described as friendly and accommodating.
Location
9.35
Central location, convenient for many attractions and eateries.
Room Quality
8.8
Generally positive sentiments, though some rooms could use refurbishment.
Amenities
9.33
Amenities such as complimentary breakfast items were well-received.
Value for Money
8.79
Overall good value, but a few mentions of rooms being slightly overpriced.
Food and Beverage
9.34
Breakfast options received positive feedback.
Overall Experience
9.61
Most reviews conclude with a sense of satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:01

Property Description

Luxurious Self-Catering Accommodation
The Halston Carlisle offers stylish self-catering apartments with free WiFi, perfect for a comfortable stay. Each unit includes a living area, well-equipped kitchen, and city views, ensuring a relaxing experience.

Convenient Location
Situated just 1 km from Carlisle Castle, and a short distance from Todhills Rest Area M6, our location offers easy access to key attractions. Southwaite Services M6 is also nearby, adding to the convenience.

Easy Access to Transport
With Newcastle International Airport only 80 km away, traveling to and from The Halston Carlisle is a breeze. Book your stay now for a memorable experience in Carlisle.

Important information:

Please note that only certain rooms types can accommodate pets. Guests need to contact the property directly after booking to confirm a pet-friendly room.

Please note some apartments are located in the townhouses, just a short walk away from the main building.

Guests must advise prior to arrival if they require elevator access as the townhouses unfortunately do not have elevator access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1239 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.61
A
Alice • solo_traveller • gb
1
Uncomfortable stay due to heat.
Pros:

We had a 2 bedroom apartment which was spacious with a large bathroom and walk in shower as well as kitchen seating area and table. This was perfect after a long day of travel woth 2 children and a dog. They also provided bowls for our dog as well as some treats and poo bags which was a lovely addition. The hotel food was also lovely.

Cons:

Unfortunately we were unable to sleep due to the heat in the rooms. For reference, it was 14 degrees outside and 32 degrees in our apartment. The bedroom without a window was the worst. We were provided with extra Dyson fans but we were unable to sleep and our dog spent much of the night panting. Our daughter has type 1 diabetes which is also impacted by the heat so this added an extra level of stress to our stay. When asking about air con, we were told the owners wouldn't fit this as it's not hot enough for the majority of the year. However, given the disparity in temperatures on a fairly cool day it seems there are some significant air flow issues within the hotel. We were told our concerns would be passed to the manager and to expect a call but this is also yet to happen. The staff seemed that issues raised such as this are the norm. Very disappointing.

2026-07-03 • via Nuitee
T
Tierney • extended_group • gb
9
great location Staff friendly and helpful
Pros:

Self contained apartment very comfortable
Fresh milk in the fridge

Cons:

No air conditioning

2026-07-01 • via Nuitee
M
Michelle • solo_traveller • gb
10
Fab place to stay great location.
Pros:

Fabulous room and provided good coffee pods and milk and crumpets. Bespoke soaps etc too nice touches.

Cons:

Old windows

2026-07-01 • via Nuitee
A
Arlene • couple • gb
6
Ok but wouldn’t return.
Pros:

Nice decor, lovely open space with everything you’d need to self cater if needed - muffins, jam etc. very nice touch.

Cons:

Very warm - fans provided were very noisy & dusty.
Earplugs were provided but we were woken with the sun streaming in first thing due to inadequate blinds (a black out blind is essential). Had we not already been awake, the noise of the glass bins being emptied would certainly have done the trick!!
The receptionist asked about our stay - I told her we were leaving tired & unrested to which she just apologised. Appreciate it’s an older property but would definitely improve with secondary double glazing…Won’t stay again.

2026-06-30 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-06-30 • via Nuitee
N
Nicola • solo_traveller • gb
10
2026-06-25 • via Nuitee
H
Hilary • solo_traveller • gb
9
2026-06-24 • via Nuitee
M
Michael • family_with_children • gb
9
Excellent stay in comfortable apartments. Very handy location to break journey to Scotland.
Pros:

Friendly, helpful staff. Thoughtful extras in room (we had a dog in one of our rooms, mat, blanket, treats and poo-bag laid out ready). Comfortable beds, plenty of storage.

Cons:

Nothing serious at all but note for the hotel: Carpark next to hotel awkward to find and access even though it was literally behind the hotel. The directions given were confusing, compounded by the street signs giving conflicting information! All it needs is a very simple map and description.

2026-06-23 • via Nuitee
W
William • solo_traveller • gb
9
Can’t wait to revisit the Halson
Pros:

Great location, close to the station, great room, great restaurant, basically everything you need, along with fantastic staff.

2026-06-22 • via Nuitee
R
Rachel • couple • gb
9
2026-06-22 • via Nuitee
A
Ashley • couple • gb
9
A great place - would use again - just need full size bed
Cons:

A big room but only a standard double bed, which felt too small for us as a couple and the room could have taken a king

2026-06-22 • via Nuitee
S
Simon • solo_traveller • gb
10
Felt very high end and a real treat. Great location
Pros:

Beautiful and tasteful- felt very high end. Location Gresty for Carlisle. Staff very helpful.

Cons:

Can’t fault anything

2026-06-22 • via Nuitee
J
Jack • couple • gb
10
Friendly and helpful staff, lovely room & bathroom.
Pros:

Staff were all amazing. Reception, night porter, cafe staff. All excellent - polite, friendly and knowledgeable.

Cons:

N/A

2026-06-21 • via Nuitee
S
Scarlett • couple • gb
10
2026-06-20 • via Nuitee
D
Danine • couple • gb
10
2026-06-20 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-06-18 • via Nuitee
B
BOB • couple • gb
10
Pros:

All staff were lovely
Room was ideal
Breakfast was yummy

Cons:

I can’t think of anything

2026-06-18 • via Nuitee
R
Richard • couple • gb
9
2026-06-17 • via Nuitee
A
Anne • couple • gb
9
Great apart from the lift. On that alone I sadly couldn't come back.
Pros:

The Apartment was spacious and modern. Good quality linens and towels. The shower unit was spacious a good flow.
The kitchen had all that was needed and more - all modern and good quality with crumpets, jam, milk and both sparkling and stilll water. Large TV plus smaller tv in each bedroom. Very comfortable stay.
The private car parking (£12 daily,) was quite expensive but very close to the hotel.

Cons:

The Glass Sided Elevator was very Scary as the sheer drop visible on 4 sides before it reached the floor our Apartment was on was huge. Also it rose VERY slowly leaving lots of time to panic. Others didn't seem to mind.

2026-06-16 • via Nuitee
E
Emma • couple • gb
10
2026-06-15 • via Nuitee