Comfort Home Escalón

Hotels
8.5 (139 reviews)
81 Avenida Norte , San Salvador , sv

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
Lack of hot water

Categories

Cleanliness
7.39
Several reviews noted dirty rooms, sticky floors, and bad smells.
Service
9.36
Guests praised the friendly and helpful staff, particularly Edgar.
Location
9.4
The location received multiple positive mentions for being safe and accessible.
Room Quality
7.35
Multiple mentions of rooms having issues with cleanliness, windows, or cold water.
Amenities
8.38
Amenities like the kitchen were appreciated, though issues with hot water were noted.
Value for Money
8.84
Positive feedback on pricing relative to service and location.
Food and Beverage
8.39
Comments on the kitchen suggest a decent offering.
Overall Experience
8.86
Despite some negatives, many enjoyed their stay, citing reasonable expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:38

Property Description

Luxurious Accommodation
Comfort Home Escalón offers 5-star accommodation with room service, free WiFi, and a 24-hour front desk.

Modern Amenities
Each guest room is equipped with a flat-screen TV, cable channels, private bathroom, and cozy bed linen.

Convenient Location
Situated just 4.1 km from San Salvador Bicentennial Park, Comfort Home Escalón provides easy access to the city's attractions.

To experience luxury and convenience in San Salvador, book your stay at Comfort Home Escalón today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 139 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
E
Ena Karina • solo_traveller • it
5
Pros:

Ubicación bastante buena, una de las zonas tranquilas y seguras de la capital queda justo enfrente de la estación de policía.

Cons:

Habitación bastante pequeña para 2 personas, no hay ventana se sentía la falta de oxígeno y de luz natural, éramos 2 y nos dejaron una sola toalla pero en fin es lo de menos, lo ilógico que aún en estos tiempos te cobren una comisión de más por pagar con tarjeta, si pagas en efectivo si te cobran la tarifa de booking pero si lo haces por el link con tarjeta nos cobraron de más.

2026-05-30 • via Nuitee
M
Miles • extended_group • gb
10
Great value stay with excellent customer service
Pros:

Very easy check in, very comfortable and great value. Really good location for us too and the staff were really friendly and accommodating.

Cons:

Nothing

2026-05-29 • via Nuitee
A
Adam • solo_traveller • cz
4
Pros:

El Staff al otro dia fue amigable

Cons:

Las toallas olian mal, debajo de la cama estaba sucio y habia una cucaracha, las sabanas picaban en la noche y no pude dormir

2026-05-20 • via Nuitee
J
JOAQUIM MIQUEL • solo_traveller • es
5
2026-05-18 • via Nuitee
M
María Del Pilar • solo_traveller • ni
1
Abuso
Pros:

Lo único es la ubicacion

Cons:

Entre desde el lunes casi a las 7 de la noche pague por seis noches me cobraron $5 adicional pagar con la tarjeta y me estan sacando de la habitación antes de las 11 am del fomingo

2026-05-17 • via Nuitee
P
Paula • solo_traveller • sv
9
2026-05-13 • via Nuitee
A
Alexander • couple • de
6
2026-05-11 • via Nuitee
M
Michael • solo_traveller • pt
10
Tranquilo
Pros:

Tudo correspondeu às expectativas.
Quarto limpo, confortável e bastante silencioso.
O atendimento do Edgar, desde o primeiro ao último contato, foi fantástico. Bastante atencioso e com dicas muito interessantes.
Obrigado Edgar

2026-05-09 • via Nuitee
J
Juan • solo_traveller • sv
1
Pros:

Malo trato de personal no recomendable

Cons:

El trato del personal pésimo ambiente

2026-05-09 • via Nuitee
L
Luis • solo_traveller • co
10
2026-05-04 • via Nuitee
T
Toshiyuki • solo_traveller • jp
2
お勧めしません。
Pros:

What's upで連絡が取りやすい。

Cons:

窓が全然無い。
施設がボロく、特にシャワールームに穴がある。
ゴキブリが複数回出た。
足拭きマットが汚い。雑巾のような色。
廊下が暗い。
スタッフ出てこないが、連絡は取りやすい。
水シャワー。温水シャワーを希望する場合は事前に申請が必要とのことだが、そのような事は書いてない。

2026-05-03 • via Nuitee
J
Juan • couple • au
9
J & G Stay at Comfort Hotel
Pros:

Buena ubicacion, muchos lugares importantes al rededor: shopping centers, transporte, restauran,ts, clinicas etc.

Cons:

The bed.

2026-04-30 • via Nuitee
C
Christian • solo_traveller • fr
1
Pros:

Non

2026-04-29 • via Nuitee
M
Maria • couple • nl
9
Pros:

Zeer aardige eigenaar, fijne keuken en schone accommodatie. We hadden alleen een raam naar de keuken (niet naar buiten): daar moet je tegen kunnen.

2026-04-22 • via Nuitee
M
molina cruz • solo_traveller • cr
8
2026-04-14 • via Nuitee
W
Williams • extended_group • sv
8
Pros:

Muy buena ubicación y el personal muy amable.

Cons:

El cuarto no tiene buena ventilación y era bastante pequeño.

2026-04-09 • via Nuitee
J
Jan & Chris • couple • gb
5
Pros:

The owner was really friendly and helpful. Small dining area to have breakfast. Nice area with bars close by.

Cons:

The room has no external windows and is stuffy and airless with a musty smell. The fans in the room are noisy and don't allow the best nights sleep. The bedding and towels could do with an update.

2026-04-09 • via Nuitee
P
Paola Hortala • couple • br
3
Pros:

Friendly staff.

Cons:

The room feels like an extension built inside a garage, with a metal door that opens directly onto the street. The bed and pillows were very uncomfortable. Both the room and bathroom were not very clean, with dirt, dust, and hair on the floor. Although the shower was electric, the water was only cold, and the drain was clogged, causing the water not to flow properly.

2026-04-07 • via Nuitee
K
karen • extended_group • sv
10
2026-04-07 • via Nuitee
S
Sonia • couple • cr
10
2026-04-06 • via Nuitee