The Cactai

Hotels
9.3 (225 reviews)
312 East Camino Monte Vista , Palm Springs , us

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Express check-in/check-out
Safety deposit box
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Great pool
Clean and comfortable rooms
Good location
Cons:
Noisy refrigerator
Service issues with flooding incident

Categories

Cleanliness
8.79
Several reviewers noted cleanliness positively, but one mentioned an issue with flooding.
Service
8.76
Mixed reviews regarding service, with one negative experience affecting the perception.
Location
10
Several reviews mentioned great location with easy access to restaurants and shopping.
Room Quality
9.3
Rooms were described as spacious and comfortable across multiple reviews.
Amenities
9.75
Pool and spa were positively highlighted, contributing to the overall experience.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
9.24
Standard quality for this hotel tier.
Overall Experience
9.79
Despite some service issues, most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:18

Property Description

Outdoor Swimming Pool and Garden

Concierge Service and Free WiFi

Close Proximity to City Center and Golf Courses

Book your stay at The Cactai for a relaxing getaway in Palm Springs!

Important information:

Parties are allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.3
Based on 225 reviews
Cleanliness: 8.79
Service: 8.76
Location: 10
Room Quality: 9.3
Amenities: 9.75
Value for Money: 8.78
Food and Beverage: 9.24
Overall Experience: 9.79
S
Sarah couple us
9
Overall loved the stay especially the spacious room & great price for the suite
Pros:

Spacious suite, very well priced, clean, staff helpful

Cons:

Not the closest to downtown, sofa was hard

2026-05-22 via Nuitee
M
Miles couple us
9
Seamless and relaxing.
Pros:

Great space, comfy bed, clean living space and easy access to a pool and hot tub. What more could you ask for?

Cons:

I have no complaints.

2026-05-20 via Nuitee
A
Ashley couple us
9
Cute and cozy
Pros:

Peaceful stay that’s close to downtown. Loved the details and decor of the place!

Cons:

There was a funky odor in the room, but I just opened the windows and it was fine.

2026-05-17 via Nuitee
K
Kirk extended_group us
10
2026-05-16 via Nuitee
G
Giuseppe solo_traveller us
10
Pros:

I liked it very much. The hotel is very welcoming and clean. The shower was comfortable. The comfortable bed. The pool is nice, with towels available. It was relaxing. Excellent location, will definitely go back. Next time I'll stay longer. I recommend it.

2026-05-14 via Nuitee
M
Maksym couple us
10
2026-05-13 via Nuitee
C
Cream couple us
10
We had such amazing stay. You will not regret booking this place everything so clean and comfortable and the best part i
Pros:

Sooo chill, laid back, and very quiet.

Perfect little boutique hotel.

2026-05-12 via Nuitee
T
Taylor couple us
6
Nice, but nothing special and a bit further down the road from the main area than expected.
Pros:

The pool and setup were nice, also liked the Japanese toilet.

Cons:

The floors are concrete in the room so unless you have slippers it feels a bit cold/dirty. Also in the bathroom they had Le Labo soaps that were custom for the hotel, but clearly refilled them with generic soap instead. Which is fine, but just wasn’t what was being advertised in the dispenser. It looked more premium than it is. The bottle said it was made in 2023 and was Santal 33 which I know the smell of, and this was unscented generic soap. Not the hotels fault but we thought it would be closer to the main area of Palm Springs than it was, we still had to drive and find parking.

2026-05-11 via Nuitee
R
Romain couple fr
10
2026-05-11 via Nuitee
B
Benjamin couple it
5
2026-05-04 via Nuitee
R
Rachael couple au
10
2026-05-04 via Nuitee
J
Julie couple us
10
Pros:

So chic. Very cute.

Cons:

Sound travels in the courtyard, but no problem at night

2026-04-25 via Nuitee
J
Jean-Michel couple fr
10
Bel emplacement et intimité assurée
Pros:

Tout

Cons:

Rien

2026-04-25 via Nuitee
J
Julio solo_traveller us
10
2026-04-24 via Nuitee
Z
Zainab solo_traveller us
10
Excellent service, facilities
Pros:

Clean, simple, but very cute

Cons:

NA

2026-04-19 via Nuitee
H
Harry couple us
10
2026-04-18 via Nuitee
B
Beril couple us
10
2026-04-10 via Nuitee
P
Pamela solo_traveller us
10
Luxury at a decent price
Pros:

Everything was lovely, the fancy toilet and comfy bed and many other details are well curated.

Cons:

Nothing it’s amazing

2026-04-09 via Nuitee
N
Nadia couple us
10
Our stay was excellent and comfortable and location was ok.
Pros:

In good condition.

Cons:

The back door could be sealed better and perhaps having an extra layer of privacy on the main living room windows.

2026-04-09 via Nuitee
C
Cherry extended_group nz
10
Pros:

Clean, quiet and retro

2026-04-09 via Nuitee