The Cactai

Hotels
9.3 (257 reviews)
312 East Camino Monte Vista , Palm Springs , US

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Great pool
Clean and comfortable rooms
Good location
Cons:
Noisy refrigerator
Service issues with flooding incident

Categories

Cleanliness
8.79
Several reviewers noted cleanliness positively, but one mentioned an issue with flooding.
Service
8.76
Mixed reviews regarding service, with one negative experience affecting the perception.
Location
10
Several reviews mentioned great location with easy access to restaurants and shopping.
Room Quality
9.3
Rooms were described as spacious and comfortable across multiple reviews.
Amenities
9.75
Pool and spa were positively highlighted, contributing to the overall experience.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
9.24
Standard quality for this hotel tier.
Overall Experience
9.79
Despite some service issues, most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:18

Property Description

Outdoor Swimming Pool and Garden

Concierge Service and Free WiFi

Close Proximity to City Center and Golf Courses

Book your stay at The Cactai for a relaxing getaway in Palm Springs!

Important information:

Parties are allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 257 reviews
Cleanliness: 8.79
Service: 8.76
Location: 10
Room Quality: 9.3
Amenities: 9.75
Value for Money: 8.78
Food and Beverage: 9.24
Overall Experience: 9.79
L
Lisa • solo_traveller • us
10
We liked it and have already recommended it to others
Pros:

Private patio
Architecture suitable for the climate
European-like furnishings

2026-10-17 • via Nuitee
M
Megan • solo_traveller • us
9
Pros:

Quiet and clean and a great location. The room was spacious and the bed was comfortable.

Cons:

I wish it had a microwave. I was also charged a pet fee even though I didn’t have a pet. I messages them about it and they easily fixed it.

2026-10-13 • via Nuitee
C
Christiane • couple • de
10
Juwel in Palm Springs
Pros:

Die Unterkunft ist etwas ganz besonderes. . Sehr nettes Personal und sehr gepflegt

2026-10-10 • via Nuitee
K
karine • solo_traveller • fr
9
Palm Springs rayonnante colorée et revigorante
Pros:

Super mignon ! Fidèle aux photos avec toutes commodités modernes - Bonne communication - Confidentiel : 12 chambres - Confortable à part un problème de température d’eau (trop chaude !) mais similaire à d’autres établissements de la ville apparemment - Piscine extra !! Très calme !

2026-09-17 • via Nuitee
R
Roberto • couple • it
10
Perfetto il posto dove stare
Pros:

Tutto

Cons:

Nulla

2026-09-08 • via Nuitee
P
Polina • couple • us
10
The best place to stay in Palm Springs
Pros:

10/10. I would definitely stay here again.
You can really tell the owners put a lot of thought into every detail here. The hotel is very cozy, stylish, and incredibly clean. I loved having a small kitchen in the room, and the smart toilet was such a cool touch.

I also saw the cleaning team at work and was really impressed by how thoroughly they clean everything, from the rooms to the pool area.
*(one small note for Room 3: the shower switch/button is starting to get stuck and may need to be checked)

Cons:

For everyone’s comfort, it would be nice to have a rule asking guests not to play their own music too loudly by the pool, since it’s a shared space and other guests are also there.

2026-09-08 • via Nuitee
C
Corentin • couple • fr
7
2026-08-28 • via Nuitee
R
Rossello • extended_group • us
10
2026-08-28 • via Nuitee
R
Remi • extended_group • us
10
Amazing, relaxing, so much fun
Pros:

The privacy and decor made it feel personalized and private to our party!! There was lots of space for my party of 8 and we LOVED it!

2026-08-24 • via Nuitee
C
Christine • solo_traveller • be
10
2026-08-14 • via Nuitee
A
Arnulfo • couple • us
10
I had a wonderful stay. The property room, pool, and common areas were stylish and well maintained .
Pros:

This property design was smart and easy to interact with. There was privacy designed into the space. The staff was quick to respond during the arrival process and the facilities were well maintained by a crew of professionals.

2026-08-09 • via Nuitee
E
Elvira • couple • ch
10
Pros:

Alles bestens

2026-08-04 • via Nuitee
R
Riccardo • couple • it
7
Bella struttura super accogliente
Pros:

Struttura, camera bagno e piscina

Cons:

L’aria condizionata sopra al letto

2026-08-03 • via Nuitee
N
Nicolas • solo_traveller • us
8
2026-08-02 • via Nuitee
M
Madyson • solo_traveller • us
10
My time at the Cactai was amazing, I can’t wait to go back!
Pros:

It was nice, clean, comfortable, and quiet.

Cons:

N/A

2026-07-22 • via Nuitee
B
Beatriz • extended_group • us
5
Disappointing
Pros:

Espaço do quarto, preço das bebidas, piscina...

Cons:

We liked everything; however, in addition to putting a $250 hold on my card without prior notice, they charged an extra $60 for a small stain on the blanket. I find that to be an exorbitant amount!

2026-07-22 • via Nuitee
A
anna • couple • au
10
Great value for money and facilities to boot
Pros:

Peaceful and no children
Great ammenities
Quiet location

Cons:

Nothing

2026-07-22 • via Nuitee
M
Martinez • couple • us
10
2026-07-22 • via Nuitee
J
Jennifer • couple • us
10
Cute little relaxing get away
Pros:

The rooms are so spacious and comfortable

Cons:

Nothing really loves my stay

2026-07-21 • via Nuitee
M
Monique • couple • us
10
Perfect getaway
Pros:

Great room and decor such a cool vibe

Cons:

Can’t say anything bad

2026-07-21 • via Nuitee