City hotel

Hotels
8.1 (100 reviews)
2 Jalan Market , Sibu , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Automation at entrance
Cons:
Noise from grill gate
Need for emergency door
Bedding quality issues

Categories

Cleanliness
7.44
Some reviews mention issues like wet toilets and noise, which affect the perception of cleanliness.
Service
8.91
Owner is very friendly and responsive to guests' needs.
Location
8.95
The location is highlighted as excellent and strategic in multiple reviews.
Room Quality
6.9
There are specific complaints regarding bedding, lighting, and AC functionality.
Amenities
7.93
Automation at the entrance is convenient, but concerns about an emergency door are noted.
Value for Money
8.39
The pricing is seen as fair given the location and amenities.
Food and Beverage
8.04
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.22
Guests express willingness to repeat their stay, indicating general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:46

Property Description

Convenient Accommodation
Explore Sibu while staying in our air-conditioned rooms with free WiFi and city views. Enjoy the convenience of room service and a 24-hour front desk.

Comfortable Amenities
Relax in rooms equipped with a desk, flat-screen TV, and a private bathroom. We provide bed linen and towels for your comfort during your stay.

Accessible Location
Located just 20 km from Sibu Airport, City Hotel offers easy access for travelers. Book with us now for a pleasant and convenient stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 100 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.22
J
Josephine Vincent Majus • solo_traveller • my
8
Strategic location
Pros:

Good reception

Cons:

No emergency door...not sure whether it exist

2026-08-30 • via Nuitee
F
Fairul Hilmi • extended_group • my
9
2026-08-17 • via Nuitee
M
Moliana • solo_traveller • my
7
2026-08-06 • via Nuitee
C
Carmen • extended_group • au
7
Secure and easy base in a central area but overpriced for the budget quality of the room.
Pros:

Central location. Large room. Separate shower & toilet. Daily refills of water and toiletries. Secure gate out front. Quick communication from host (via Whatsapp). Very easy stay. Would suit 4 people looking for budget accommodation.

Cons:

Noise from alley and market. Noisy toilet pipes from other rooms. Room was large but two concrete bed bases filled all the space so not super functional. Room quality was low for the price but otherwise okay.

2026-06-22 • via Nuitee
J
Jacky Mula • couple • my
10
2026-04-17 • via Nuitee
T
TIE • couple • my
10
Just nice and wonderful stay
Pros:

Room is big and clean and comfortable bathroom and toilet are separated so it won’t get wet floor when using toilet, very nice

Cons:

None

2026-04-09 • via Nuitee
S
Suhaila • solo_traveller • my
7
2026-04-03 • via Nuitee
A
Amirul78 • solo_traveller • my
7
Pros:

Simple and cosy

Cons:

Parking at night during Market

2026-04-02 • via Nuitee
J
Johannes • solo_traveller • at
8
2026-03-16 • via Nuitee
C
Cathelyn Anak • extended_group • my
7
2026-03-13 • via Nuitee
S
sanny • solo_traveller • sg
8
Good. Quite comfortable.
Pros:

The owner of the hotel, Mr.Tie was hospitable and kind.He personally attended to my needs.
It is good value for a budget hotel.

Cons:

The windows are small and narrow. It gives one a feeling of being boxed in.

2026-03-09 • via Nuitee
J
Jessyca Tuney • extended_group • my
6
2026-02-11 • via Nuitee
A
Adora • couple • my
10
Pros:

Tempat tidur yang bersih dan nyaman,harga berpatutan

2026-01-25 • via Nuitee
S
Shirley Anak • extended_group • my
8
2026-01-19 • via Nuitee
R
Rosita Anak • couple • my
9
2026-01-19 • via Nuitee
T
Thayanandhan Nair • extended_group • my
8
Pros:

One of the best hotel to stay in Sibu centre. Convenient for sight seeing and food. I took the double queen bed unit to stay with family. Everything was perfect and clean. The hotel is located right at Sibu Night Market area.

Cons:

Staff should welcome customers upon arrival and not just give instructions via WhatsApp. Parking is on first come first serve basis. Since, hotel located at Sibu Night Market area, you may experience traffic congestion at night.

2026-01-14 • via Nuitee
J
Julian • family_with_children • gb
8
Pros:

location

Cons:

car parking can be difficult

2026-01-12 • via Nuitee
陈祥志 • couple • my
9
2026-01-04 • via Nuitee
N
Nurul Aisyah Sim • family_with_children • my
7
2025-12-25 • via Nuitee
B
Boni • couple • my
10
2025-12-10 • via Nuitee