City hotel

Hotels
8.1 (98 reviews)
2 Jalan Market , Sibu , my

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Automation at entrance
Cons:
Noise from grill gate
Need for emergency door
Bedding quality issues

Categories

Cleanliness
7.44
Some reviews mention issues like wet toilets and noise, which affect the perception of cleanliness.
Service
8.91
Owner is very friendly and responsive to guests' needs.
Location
8.95
The location is highlighted as excellent and strategic in multiple reviews.
Room Quality
6.9
There are specific complaints regarding bedding, lighting, and AC functionality.
Amenities
7.93
Automation at the entrance is convenient, but concerns about an emergency door are noted.
Value for Money
8.39
The pricing is seen as fair given the location and amenities.
Food and Beverage
8.04
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.22
Guests express willingness to repeat their stay, indicating general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:46

Property Description

Convenient Accommodation
Explore Sibu while staying in our air-conditioned rooms with free WiFi and city views. Enjoy the convenience of room service and a 24-hour front desk.

Comfortable Amenities
Relax in rooms equipped with a desk, flat-screen TV, and a private bathroom. We provide bed linen and towels for your comfort during your stay.

Accessible Location
Located just 20 km from Sibu Airport, City Hotel offers easy access for travelers. Book with us now for a pleasant and convenient stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 98 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.22
C
Carmen extended_group au
7
Secure and easy base in a central area but overpriced for the budget quality of the room.
Pros:

Central location. Large room. Separate shower & toilet. Daily refills of water and toiletries. Secure gate out front. Quick communication from host (via Whatsapp). Very easy stay. Would suit 4 people looking for budget accommodation.

Cons:

Noise from alley and market. Noisy toilet pipes from other rooms. Room was large but two concrete bed bases filled all the space so not super functional. Room quality was low for the price but otherwise okay.

2026-06-22 via Nuitee
J
Jacky Mula couple my
10
2026-04-17 via Nuitee
T
TIE couple my
10
Just nice and wonderful stay
Pros:

Room is big and clean and comfortable bathroom and toilet are separated so it won’t get wet floor when using toilet, very nice

Cons:

None

2026-04-09 via Nuitee
S
Suhaila solo_traveller my
7
2026-04-03 via Nuitee
A
Amirul78 solo_traveller my
7
Pros:

Simple and cosy

Cons:

Parking at night during Market

2026-04-02 via Nuitee
J
Johannes solo_traveller at
8
2026-03-16 via Nuitee
C
Cathelyn Anak extended_group my
7
2026-03-13 via Nuitee
S
sanny solo_traveller sg
8
Good. Quite comfortable.
Pros:

The owner of the hotel, Mr.Tie was hospitable and kind.He personally attended to my needs.
It is good value for a budget hotel.

Cons:

The windows are small and narrow. It gives one a feeling of being boxed in.

2026-03-09 via Nuitee
J
Jessyca Tuney extended_group my
6
2026-02-11 via Nuitee
A
Adora couple my
10
Pros:

Tempat tidur yang bersih dan nyaman,harga berpatutan

2026-01-25 via Nuitee
S
Shirley Anak extended_group my
8
2026-01-19 via Nuitee
R
Rosita Anak couple my
9
2026-01-19 via Nuitee
T
Thayanandhan Nair extended_group my
8
Pros:

One of the best hotel to stay in Sibu centre. Convenient for sight seeing and food. I took the double queen bed unit to stay with family. Everything was perfect and clean. The hotel is located right at Sibu Night Market area.

Cons:

Staff should welcome customers upon arrival and not just give instructions via WhatsApp. Parking is on first come first serve basis. Since, hotel located at Sibu Night Market area, you may experience traffic congestion at night.

2026-01-14 via Nuitee
J
Julian family_with_children gb
8
Pros:

location

Cons:

car parking can be difficult

2026-01-12 via Nuitee
陈祥志 couple my
9
2026-01-04 via Nuitee
N
Nurul Aisyah Sim family_with_children my
7
2025-12-25 via Nuitee
B
Boni couple my
10
2025-12-10 via Nuitee
B
Boni extended_group my
10
2025-12-10 via Nuitee
A
Awangku Faizal family_with_children my
9
Cons:

Parking must use coupon under City Council because hotel in town

2025-12-05 via Nuitee
L
Lee Ling family_with_children my
7
good , nice & happy
Pros:

location & automation of entrance & exit. however need to have manual or emergency door. cannot reply to automation door. owner very friendly to provide facilities based on our requirement.

Cons:

need to have manual or emergency door. cannot reply to automation door. if fire occur, customer must evacuate immediately

2025-10-07 via Nuitee