Mount Edgecombe Boutique Hotel

The property was fine. The only thing that could be addressed would be having some Bar snacks for sale; nuts, crisps mints as there are very limited shops in the area and to ensure that there’s always Water that can be bought on site one day there was no bought water available. possibly a more varied menu; possibly offering some rice, small boxed cereal , fruit that’s not over ripe, real butter. In addition, leaving an extra toilet roll for people that are staying for longer than three days we were given half a toilet roll and had to ask for another one which wasn’t a problem because there was a Cleaner around. Our top sheet was torn so maybe a little extra check there. One last thing possibly spray the rooms with bug spray as there were quite a few even under the netting. These are just observations and not complaints we had a good stay.

Brak dostepu do morza

There wasn't any proper hand, body or hair shop maybe a blow-dryer. Since the kitchen closes early, I thought there should be a small microwave incase the guest needs to warm up food especially if there is a child involved. There wasn't any proper Knifes, forks or spoon if needed to eat from the room and didn't know if I had to go get them upstairs since there wasn't a way to have one brought to you. A different color choice of curtain should be putted up since there are so many insects to dirty them and always pays attention to the cleanliness of the curtain in the room as well. How there would be some adjustment in the future and will visit again cause it was comfortable to our liking.

Ausstattung etwas in die Jahre gekommen. Dennoch zweckmässig besonders das Moskitonetz über dem Bett.

Inadequate and poorly maintained facilities and amenities in the house, such as only paper towels in the kitchen to dry dishes, not enough amenities in the kitchen to make cooking meals realistic, burned out light bulbs, a safe that needed battery replaced before it could be used. The restaurant food was good but lacked variety. Was hoping for more fresh produce. Ran out of teapots and coffee carafes. Only instant coffee available some mornings and a 3 in 1 package mixture (coffee, dried cream and sugar). Staff seemed indifferent. Several accounting mistakes and a surprise charge on my visa with no explanation when I returned home. Manager replied to my queries after I reached out. He was courteous and friendly. The setting was lovely but be aware that not many sights can be reached with less than an hour drive on narrow, curving roads with motorists passing at speed.

none.

Having to leave!

Room quality could be better with this price. The room is not sound proof, we can hear the insects and fountain slightly disturbing the sleep. Even with bed net, we still got lots of bites

No down marks , really positive things: For example: We upgraded our room on arrival. The one we had booked was perfectly good, but for a few dollars more the larger room next door was well worth it. There were also a few minor plumbing issues and the manager reduced the price, although they did not have to and we had not asked. It shows the excellent attention and personal service. Lastly, there was a payment error between Booking.com and the hotel. This was resolved with the minimum of hassle once we returned to Europe by Mt Edgecombe, which was very reassuring and professional.

Ingenting.

Everything was good

This hotel is sadly on its last legs with a few loyal staff making excuses for an absent owner who knows nothing about running a hotel or makes ant effort to support the staff who so want to make it work.
It is NOT a boutique hotel more 1 star b&b offering minimal accommodation summed up by NOT HAVING HAIR DRYERS AVAILABLE, cheap toiletries and a fan on the wall with a bare wire hanging down where the plug has been cut off.
Could not even offer a glass of white wine , decaf coffee or any fresh fruit other than water melon.
Little wonder we were the only ones staying and eating there .
The reviews all say they are working to resolve it but believe me that is not going to happen and as long as they can they will take advantage of unsuspecting people like me . Had I not prepaid for the hotel I would have walked away.
Give this a definite miss , the sooner it is sold the better.
A FINAL CAUTION The day after our stay I had an email saying that due to an error I owed them money despite my credit card statement showing clearly all payments had been made as requested . Is this scam ?
A hotel today not being able to offer a hair dryer, unhappy wife unhappy life !

Smal vej dertil