The Mercantile Hotel

Hotels
8.4 (2394 reviews)
727 South Peters Street , New Orleans , us

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Sewer smell in room
Issues with AC
Breakfast below average

Categories

Cleanliness
8.06
Generally clean, though some guests mentioned issues like sewer smell and mold.
Service
9.03
Staff were accommodating, helpful, and welcoming.
Location
9.07
Great location with many attractions within walking distance.
Room Quality
7.52
Rooms vary in quality; some are spacious, while others have issues with temperature and drainage.
Amenities
8.55
Included amenities are mostly adequate, but some guests suggested improvements.
Value for Money
8.51
Good value for the location and size of rooms, though some issues with room types.
Food and Beverage
8.06
Breakfast was decent, though some guests mentioned it could be better.
Overall Experience
8.43
A generally positive experience with some notable criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:11

Property Description

Central Location in New Orleans
The Mercantile Hotel, nestled in the heart of New Orleans, offers free WiFi and a convenient 24-hour front desk. Situated in the vibrant New Orleans Central Arts Warehouse District, this 3-star hotel is perfect for exploring the city's cultural scene.

Comfortable Rooms with Modern Amenities
Each room at The Mercantile Hotel features a cozy seating area, private bathroom, air conditioning, and a TV, ensuring a comfortable stay for guests. Whether you're traveling for business or leisure, the rooms provide a relaxing retreat.

Convenient Facilities for Guests
Guests can take advantage of the hotel's business center and lobby lounge, perfect for working or unwinding after a day of sightseeing. With Morial Convention Center and Bourbon Street nearby, The Mercantile Hotel is the ideal choice for your stay in New Orleans.

Experience the charm of New Orleans at The Mercantile Hotel - Book your stay now!

Important information:

Guests must be 21 years of age or older to check in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.4
Based on 2394 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
A
Adam • solo_traveller • us
9
Pros:

Great location to start and we always enjoy that everything is front and center as you walk in making check in easy. Rooms are spacious and always comfortable.

Cons:

Only issue we had was that it took the water quite a long time to heat up when taking a bath or shower.

2026-05-29 • via Nuitee
H
Haag • solo_traveller • us
10
The best location and the best staff!
2026-05-28 • via Nuitee
U
Uyen • family_with_children • us
8
2026-05-28 • via Nuitee
R
Russel • extended_group • us
9
Charming spot located near all local attractions
Pros:

Charming, historic building and location

Cons:

No issues.

2026-05-28 • via Nuitee
R
Rudy • solo_traveller • us
9
Great room.
Pros:

Great breakfast with real eggs! Excellent and staff member was very helpful with local knowledge tips.

Cons:

Street parking and feeding 2 hour meters.

2026-05-22 • via Nuitee
D
Dr Kymxverlee • solo_traveller • us
8
Pros:

Nice clean good anviance

2026-05-21 • via Nuitee
J
Jenna • extended_group • us
6
Pros:

It was nice

Cons:

It was hot in the room

2026-05-10 • via Nuitee
C
Cameron • couple • us
7
2026-05-06 • via Nuitee
M
Maryam • couple • au
8
2026-05-04 • via Nuitee
D
Dorsaf • solo_traveller • ca
8
2026-05-04 • via Nuitee
J
Johnnisha • family_with_children • us
7
2026-05-04 • via Nuitee
T
Tanga • couple • us
9
2026-05-04 • via Nuitee
M
Mashonda • couple • us
10
The hotel was great and met all of our needs
Pros:

The property was clean and the staff was extremely pleasant. The location is a great location. A quiet location if quiet is what you’re looking for.

2026-05-03 • via Nuitee
P
Precious • solo_traveller • us
10
2026-04-29 • via Nuitee
R
R4LL • solo_traveller • us
10
2026-04-29 • via Nuitee
J
Jeffrey • couple • us
9
2026-04-28 • via Nuitee
C
carline • couple • us
9
2026-04-28 • via Nuitee
I
Ilen • extended_group • us
10
2026-04-28 • via Nuitee
L
Logan • couple • us
5
Overpriced for a glorified motel.
Pros:

Location

Cons:

Bed was uncomfortable. One of the pillows was a half pillow not even Norma size.

2026-04-28 • via Nuitee
D
dbarlos • solo_traveller • us
9
Interesting building
Pros:

Interesting building. Good location. Spacious room.

Cons:

View not the best (another wall) , but room was great.

2026-04-28 • via Nuitee