Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Smoke alarms
Key access
Security alarm
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Dirty conditions
Small and poor-quality rooms

Categories

Cleanliness
5.79
Several reviews complained about dirtiness, including dirty carpets and an infested room.
Service
8.76
Generally positive comments about staff friendliness, although some reviews indicated service was lacking.
Location
9.3
Consistent praise for the hotel's convenient location near the metro and city center.
Room Quality
5.25
Negative feedback regarding small rooms, furniture condition, and bedding quality.
Amenities
6.28
Amenities were basic and some items like towels were missing in the rooms.
Value for Money
6.24
Many reviews felt that the prices were not justified by the quality of the rooms and services provided.
Food and Beverage
6.79
Breakfast received mixed reviews, with some considering it acceptable but not noteworthy.
Overall Experience
6.76
The overall sentiment indicated a lackluster experience with emphasis on issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:10

Property Description

Central Location and Convenient Transportation
Hotel City Residence is ideally situated just 700 metres from Vienna's historic centre and the Ringstraße boulevard. With the Alser Straße Underground Station, tram, and bus stops nearby, exploring the city is a breeze.

Comfortable Accommodations and Excellent Service
Enjoy a relaxing stay in our non-smoking hotel with 24-hour front desk service and a delicious breakfast buffet to start your day right. Each room features a well-equipped bathroom, satellite TV, and the choice of sound-insulating windows or a tranquil courtyard view.

Nearby Attractions and Facilities
Discover Vienna's attractions with ease - the Stadthalle arena is a short underground ride away, and Vienna's major hospital, AKH, is within a 10-minute walk. Book your stay at Hotel City Residence for a memorable Vienna experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 3495 reviews
Cleanliness: 5.79
Service: 8.76
Location: 9.3
Room Quality: 5.25
Amenities: 6.28
Value for Money: 6.24
Food and Beverage: 6.79
Overall Experience: 6.76
O
Olga • solo_traveller • dk
8
2026-05-30 • via Nuitee
S
satoshi • family_with_children • bg
9
2026-05-30 • via Nuitee
R
Radostina • solo_traveller • bg
6
2026-05-30 • via Nuitee
T
Thomas • solo_traveller • at
7
2026-05-30 • via Nuitee
U
Ulrich • solo_traveller • es
8
Pros:

Super nice staff

2026-05-30 • via Nuitee
J
Jürgen • solo_traveller • at
9
Hervorragend
Pros:

Sehr freundlich

Cons:

Es war sauber

2026-05-29 • via Nuitee
E
Eren Gökberk • solo_traveller • tr
10
2026-05-28 • via Nuitee
L
luciana Maria • solo_traveller • br
8
Pros:

Localização, limpeza e atendimento ótimos.

Cons:

O quadro muito quente, sem ventilador ou ar condicionado.

2026-05-28 • via Nuitee
U
Ute • solo_traveller • ch
6
2026-05-28 • via Nuitee
H
Hans • solo_traveller • at
8
Für einen Kurzteip nach Wien mit dem Zug optimal.Als Urlaubshotel mit gehobeneren Ansprüchen nicht geeignet. Aber das we
Pros:

Die Lage, der Preis

Cons:

Ausstattung des Zimmers

2026-05-27 • via Nuitee
J
Jana • solo_traveller • sk
6
2026-05-27 • via Nuitee
N
Nina • couple • at
8
Pros:

Die Lage befindet sich gegenüber der U-Bahn und ist auch mit Straßenbahnlinien gut in den 1. Bezirk angebunden.

Cons:

Das Dachgeschosszimmer war warm. Das Lüften war aufgrund des Straßenlärms schwierig.

2026-05-27 • via Nuitee
E
edy • solo_traveller • ro
10
Pros:

Alles

2026-05-27 • via Nuitee
C
Csenge • solo_traveller • hu
9
2026-05-27 • via Nuitee
H
Helga Fleckinger • solo_traveller • at
8
2026-05-26 • via Nuitee
S
SKSTirol • solo_traveller • at
8
2026-05-26 • via Nuitee
S
sarikaya • couple • tr
8
Çok güzeldi
Pros:

Tesisin konumu çalışan personelin içtenliği güler yüzlü resepsiyondaki Sinan Bey’in içtenliği

Cons:

Bir mini buzdolabı ilave edilebilir

2026-05-25 • via Nuitee
T
Tereza • couple • cz
8
Narychlo nás ubytovali, když nám jiný hotel nečekaně zrušil rezervaci v den nástupu. Neskutečně milý majitel.
2026-05-25 • via Nuitee
C
Carola • couple • it
6
Carina, ma non ottimale per il prezzo pagato.
Pros:

• La posizione è ottima, il centro è facile da raggiungere, la fermata della metro e del pullman sono entrambe a meno di 300 metri dall’hotel.
• La zona sembra buona e sicura.
• I letti sembravano puliti.

Cons:

• La camera non è molto confortevole, la moquette fa sembrare la stanza meno pulita di quello che probabilmente è.
• I rumori della strada arrivano tutti, può essere difficile dormire per il troppo rumore.

2026-05-25 • via Nuitee
N
Neuzilova • solo_traveller • cz
10
2026-05-25 • via Nuitee