Naruwan Galaxy Hotel

Hotels
8.6 (3302 reviews)
No. 66, Fengxing Road , Taitung City , TW

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities for families
Cons:
Noise issues
Cleanliness concerns
Somewhat outdated facilities

Categories

Cleanliness
7.85
Some guests noted that the overall cleanliness did not meet expectations, with reports of older bathroom fixtures.
Service
9.35
Most reviews highlighted positive interactions with staff, noted for their friendliness and attentiveness.
Location
8.35
Several guests appreciated the surroundings and view, although noise from external sources was mentioned.
Room Quality
8.35
Room size and comfort were generally praised, though complaints about noise and old facilities were recorded.
Amenities
8.85
Amenities like the children's area and breakfast options received positive remarks.
Value for Money
8.85
Many guests felt the pricing was reasonable for the services provided.
Food and Beverage
8.35
Breakfast options were generally well-received, but some guests found them lacking in variety.
Overall Experience
8.85
Despite some setbacks, most guests expressed a desire to return and highlighted memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:22

Property Description

Luxurious Accommodation
Naruwan Galaxy Hotel in Taitung City offers a serene escape with a year-round outdoor pool and a spa centre. Each room features a balcony with stunning mountain views, ensuring a comfortable stay with modern amenities like a TV, refrigerator, and tea/coffee facilities.

Convenient Location
Situated just a short drive from Taitung Railway Station, our hotel provides easy access to popular attractions like Tiehua Music Village and Taitung Railway Art Village. Explore the area by renting a car or motorcycle for a memorable adventure.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, luggage storage, and recreational activities like table tennis in our garden. With surcharged conference rooms and meeting facilities, Naruwan Galaxy Hotel is perfect for both leisure and business travelers. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3302 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
P
PeiHsuan • family_with_children • tw
10
2026-09-20 • via Nuitee
不 • solo_traveller • tw
6
Pros:

因連續住2天而小孩有包屁屁但床有濕，而員工有幫我們換及浴巾毛巾及垃圾桶都有清理打掃過還不錯

Cons:

因第一天孩子在遊戲區玩，而後面來了2位孩子在球區一直把球丟出來，剛開始我的孩子有幫忙撿但是那2位孩子還是一直丟，我就請孩子不要幫忙撿，但飯店人員看著對我說球不能往外丟我說那不是我的孩子，結果飯店人員才跟我說對不起很傻眼，而第一晚的住宿地上有發現頭髮一大搓，被子黏黏的馬上請人員換過
希望飯店可以放一些當地的旅遊景點介紹及地圖及美食
希望飯店可以提供游泳池那邊住宿客毛巾登記，因這樣到房間洗澡時就沒有毛巾可以使用很不方便

2026-09-19 • via Nuitee
嬿綺 • solo_traveller • tw
8
2026-09-16 • via Nuitee
W
wen chou • extended_group • tw
7
Pros:

早餐海鮮粥很好吃

2026-09-16 • via Nuitee
C
CHIA-NING • couple • tw
9
2026-09-16 • via Nuitee
C
Chi Guang • family_with_children • tw
8
2026-09-15 • via Nuitee
C
CHANG,SHU-MING • family_with_children • tw
8
Pros:

房間大且乾淨

Cons:

游泳池水混濁

2026-09-15 • via Nuitee
陳 • solo_traveller • tw
7
2026-09-15 • via Nuitee
宇柔 • family_with_children • tw
8
晚餐於餐廳用餐，等上餐時間太久
Pros:

早餐豐富

Cons:

泳池蚊子多

2026-09-14 • via Nuitee
宇柔 • family_with_children • tw
8
早餐豐富、房間舒適、還有提供點心晚上也有音樂表演
Pros:

有泳池、兒童遊戲室

Cons:

晚餐在餐廳用餐，等上菜時間太久

2026-09-14 • via Nuitee
宇柔 • family_with_children • tw
8
早餐豐富、房間舒適、親子友善
Pros:

適合親子

Cons:

泳池蚊子太多

2026-09-14 • via Nuitee
宇柔 • family_with_children • tw
8
早餐豐富、房間舒適、還有提供點心晚上也有音樂表演
Pros:

有泳池、兒童遊戲室

Cons:

泳池蚊子好多

2026-09-14 • via Nuitee
C
Chen Yu • couple • tw
8
2026-09-13 • via Nuitee
W
Wang • solo_traveller • tw
9
Cons:

棉被的材質稍微翻身，就會發出摩擦聲音，淺眠的室友無法入睡

2026-09-13 • via Nuitee
琬婷 • family_with_children • tw
9
Pros:

早餐

Cons:

我上面標需要嬰兒床，沒有準備，很晚了就沒有再跟員工說。
沒有泡澡的浴缸。

2026-09-13 • via Nuitee
S
shob aton • family_with_children • tw
10
2026-09-13 • via Nuitee
林郁喬 • family_with_children • tw
9
Pros:

房間空間大又舒適, 早餐豐富, 有SPA 游泳池 遊戲室 適合帶小朋友來玩, 附近好停車

Cons:

洗衣/烘衣設備太少 (各只有2台) , 地下室停車空間太少, 飯店位置離市區較遠

2026-09-12 • via Nuitee
忠正 • extended_group • tw
8
2026-09-12 • via Nuitee
S
Shu Hui • family_with_children • tw
6
太誇張了, 我們的房門竟然沒有設定好, 根本沒上鎖, 我們外出一整晚, 竟然不知道. 孩子的那一間也是沒設定, 且還有喝過的瓶裝水在房內
2026-09-10 • via Nuitee
秀真 • solo_traveller • tw
9
2026-09-10 • via Nuitee