Naruwan Galaxy Hotel

Hotels
8.6 (3302 reviews)
No. 66, Fengxing Road , Taitung City , TW

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities for families
Cons:
Noise issues
Cleanliness concerns
Somewhat outdated facilities

Categories

Cleanliness
7.85
Some guests noted that the overall cleanliness did not meet expectations, with reports of older bathroom fixtures.
Service
9.35
Most reviews highlighted positive interactions with staff, noted for their friendliness and attentiveness.
Location
8.35
Several guests appreciated the surroundings and view, although noise from external sources was mentioned.
Room Quality
8.35
Room size and comfort were generally praised, though complaints about noise and old facilities were recorded.
Amenities
8.85
Amenities like the children's area and breakfast options received positive remarks.
Value for Money
8.85
Many guests felt the pricing was reasonable for the services provided.
Food and Beverage
8.35
Breakfast options were generally well-received, but some guests found them lacking in variety.
Overall Experience
8.85
Despite some setbacks, most guests expressed a desire to return and highlighted memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:22

Property Description

Luxurious Accommodation
Naruwan Galaxy Hotel in Taitung City offers a serene escape with a year-round outdoor pool and a spa centre. Each room features a balcony with stunning mountain views, ensuring a comfortable stay with modern amenities like a TV, refrigerator, and tea/coffee facilities.

Convenient Location
Situated just a short drive from Taitung Railway Station, our hotel provides easy access to popular attractions like Tiehua Music Village and Taitung Railway Art Village. Explore the area by renting a car or motorcycle for a memorable adventure.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, luggage storage, and recreational activities like table tennis in our garden. With surcharged conference rooms and meeting facilities, Naruwan Galaxy Hotel is perfect for both leisure and business travelers. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3302 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
至平 • couple • tw
7
Pros:

枕頭很Q很喜歡！甚至想問能不能買

Cons:

但是不知道為什麼睡不好，可惜我們是面向工地側

2026-10-30 • via Nuitee
桑 • couple • tw
7
Pros:

房間乾淨

Cons:

之前住服務態度都很好，這次可能國旅人多的關係，服務態度不是很好，臉都很臭，要確認訂房電話也都沒人接

2026-10-28 • via Nuitee
劉浩豐 • family_with_children • tw
8
2026-10-27 • via Nuitee
益嘉 • extended_group • tw
10
2026-10-25 • via Nuitee
守謙 • solo_traveller • tw
10
2026-10-23 • via Nuitee
R
Roozbeh • couple • tw
8
2026-10-23 • via Nuitee
崇祥 • extended_group • tw
9
有提供宵夜及早餐，宵夜份量有限，用完就沒了，早餐樣式多份量足
Pros:

乾淨整潔，飯店設施

Cons:

無

2026-10-23 • via Nuitee
Y
YUHHUNG • couple • tw
9
2026-10-23 • via Nuitee
C
Chia-hao • family_with_children • tw
8
Pros:

乾淨

Cons:

位置偏僻

2026-10-22 • via Nuitee
宛玲 • couple • tw
8
員工感覺都有點職業倦怠了😄
2026-10-22 • via Nuitee
Y
Yan Huei • couple • tw
7
2026-10-21 • via Nuitee
玉茹 • solo_traveller • tw
10
Pros:

住宿乾淨

2026-10-13 • via Nuitee
雅蘭 • extended_group • tw
9
2026-10-11 • via Nuitee
琦雯 • family_with_children • tw
6
2026-10-11 • via Nuitee
劉浩豐 • extended_group • tw
9
2026-10-08 • via Nuitee
欣怡 • family_with_children • tw
10
2026-10-08 • via Nuitee
L
Lin • extended_group • tw
6
Pros:

服務態度ok

Cons:

房間清潔不足，桌子髒污未清，床上棉被掀開有髒污，最後只能換房間

2026-10-07 • via Nuitee
P
PeiHsuan • family_with_children • tw
10
2026-09-20 • via Nuitee
不 • solo_traveller • tw
6
Pros:

因連續住2天而小孩有包屁屁但床有濕，而員工有幫我們換及浴巾毛巾及垃圾桶都有清理打掃過還不錯

Cons:

因第一天孩子在遊戲區玩，而後面來了2位孩子在球區一直把球丟出來，剛開始我的孩子有幫忙撿但是那2位孩子還是一直丟，我就請孩子不要幫忙撿，但飯店人員看著對我說球不能往外丟我說那不是我的孩子，結果飯店人員才跟我說對不起很傻眼，而第一晚的住宿地上有發現頭髮一大搓，被子黏黏的馬上請人員換過
希望飯店可以放一些當地的旅遊景點介紹及地圖及美食
希望飯店可以提供游泳池那邊住宿客毛巾登記，因這樣到房間洗澡時就沒有毛巾可以使用很不方便

2026-09-19 • via Nuitee
嬿綺 • solo_traveller • tw
8
2026-09-16 • via Nuitee