Naruwan Galaxy Hotel

Hotels
8.6 (3190 reviews)
No. 66, Fengxing Road , Taitung City , tw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities for families
Cons:
Noise issues
Cleanliness concerns
Somewhat outdated facilities

Categories

Cleanliness
7.85
Some guests noted that the overall cleanliness did not meet expectations, with reports of older bathroom fixtures.
Service
9.35
Most reviews highlighted positive interactions with staff, noted for their friendliness and attentiveness.
Location
8.35
Several guests appreciated the surroundings and view, although noise from external sources was mentioned.
Room Quality
8.35
Room size and comfort were generally praised, though complaints about noise and old facilities were recorded.
Amenities
8.85
Amenities like the children's area and breakfast options received positive remarks.
Value for Money
8.85
Many guests felt the pricing was reasonable for the services provided.
Food and Beverage
8.35
Breakfast options were generally well-received, but some guests found them lacking in variety.
Overall Experience
8.85
Despite some setbacks, most guests expressed a desire to return and highlighted memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:22

Property Description

Luxurious Accommodation
Naruwan Galaxy Hotel in Taitung City offers a serene escape with a year-round outdoor pool and a spa centre. Each room features a balcony with stunning mountain views, ensuring a comfortable stay with modern amenities like a TV, refrigerator, and tea/coffee facilities.

Convenient Location
Situated just a short drive from Taitung Railway Station, our hotel provides easy access to popular attractions like Tiehua Music Village and Taitung Railway Art Village. Explore the area by renting a car or motorcycle for a memorable adventure.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, luggage storage, and recreational activities like table tennis in our garden. With surcharged conference rooms and meeting facilities, Naruwan Galaxy Hotel is perfect for both leisure and business travelers. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3190 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
羅 • solo_traveller • tw
8
2026-07-25 • via Nuitee
Y
Yu-Te • extended_group • tw
8
2026-07-25 • via Nuitee
怡儒 • couple • tw
9
Pros:

房間乾淨舒適無異味

Cons:

停車場位置不夠，要停路邊

2026-07-25 • via Nuitee
文國 • solo_traveller • tw
9
2026-07-23 • via Nuitee
曼翎 • family_with_children • tw
6
孩子們的房間第一晚遇到棉被不乾淨，導致過敏一整晚沒有睡好，隔日要求換床單後才好一些；除了衛生以及處理問題態度，以這個性價比算CO值高高的飯店
Cons:

告知有備註嬰兒用品，態度散漫，還回應booking都會被吃備註，這應該不是一個專業人士會回覆客人的話，應該是馬上提供服務～

2026-07-23 • via Nuitee
淑貞 • solo_traveller • tw
7
Pros:

乾淨舒適，早餐不錯，停車方便

Cons:

515房浴室磁磚龜裂

2026-07-23 • via Nuitee
昭綾 • extended_group • tw
8
2026-07-22 • via Nuitee
梁 • family_with_children • tw
10
2026-07-22 • via Nuitee
Y
Yuhsu • family_with_children • tw
9
Pros:

性價比高

Cons:

整潔度待加強

2026-07-22 • via Nuitee
C
Chan Nghi • solo_traveller • vn
10
Pros:

Thái độ nhân viên rất nhã nhặn ,lịch sự.

Cons:

Bếp nghỉ quá sớm, nếu có thể order thức ăn tới 9g đêm càng tốt.

2026-07-21 • via Nuitee
蔣 • solo_traveller • tw
10
Pros:

Spa池以及早餐

Cons:

這次入住916雙邊日曬 白天冷氣空調發揮不了正常功效 要入夜才正常

2026-07-21 • via Nuitee
J
Jien Wen • couple • tw
10
2026-07-21 • via Nuitee
佳涓 • family_with_children • tw
10
2026-07-20 • via Nuitee
C
Chung • couple • tw
7
Pros:

清潔

Cons:

入住三天早餐都無變化 連水果也只是鳳梨換成香蕉然後又換回來而已

2026-07-20 • via Nuitee
克清 • family_with_children • tw
8
2026-07-20 • via Nuitee
T
Tzu Wen • extended_group • tw
7
雖然飯店舊了點，但該有的設備及服務品質中規中矩，如果能落實環保政策就更好了。
Pros:

空間足夠，床好睡

Cons:

雖標榜為環保飯店不提供一次性盥洗用品，但餐廳卻大量使用免洗杯。

2026-07-20 • via Nuitee
T
tsung hsien • family_with_children • tw
5
整個晚上冷氣都不冷，半夜11:00請工作人員提供電風扇小朋友才入睡。
Pros:

服務態度良好。有小點心提供給小朋友吃。

Cons:

冷氣完全不冷。

2026-07-19 • via Nuitee
A
ALAN • extended_group • tw
9
2026-07-19 • via Nuitee
林 • solo_traveller • tw
10
Pros:

飯店會幫忙房間預冷，進房間很涼，早餐還不錯，但是要排隊。房間設施都還不錯，下次有機會還會入住。

Cons:

停車要停路邊，停車場太小

2026-07-19 • via Nuitee
姿岑 • family_with_children • tw
9
Pros:

第二次入住了。去年入住體驗還不錯
今年來看熱氣球嘉年華 一樣選擇銀河酒店入住
可以提早入住讓我們有帶小朋友的家庭非常感謝

Cons:

無

2026-07-19 • via Nuitee