Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Pool area praised
Good / convenient location
Affordable / good price
Attentive and quick staff (some reports)
Towels provided
Rooms with microwave and small fridge (some units)
Cons:
Poor cleanliness: dirty rooms, roaches
Smoking / vaping / marijuana smell and lack of enforcement
Broken fixtures and general lack of maintenance
Uncomfortable beds and lack of privacy (no curtains)
Safety concerns and reports of unsafe incidents
Repetitive / mediocre breakfast quality

Categories

Cleanliness
2.5
Multiple reviews cite very poor cleanliness: dirty shared rooms, roaches, strong smell of marijuana, filthy bathrooms and lack of basic hygiene; several guests refused to stay because of conditions.
Service
8.5
Several guests praise attentive and quick staff and good customer service responses; isolated reports of slow/no reception before check-in and poorly trained staff exist, but overall staff interactions are generally positive.
Location
8.5
Multiple mentions of good, accessible location and proximity to the airport; generally considered a convenient spot by many guests.
Room Quality
3.5
Repeated complaints about run-down rooms, uncomfortable beds, lack of privacy (no curtains), malfunctioning fittings (broken faucet), demagnetising key cards and poor maintenance; one report describes an unsafe condition inside the property.
Amenities
6.5
Pool is frequently praised and towels are provided; some rooms have microwaves and small fridges and there is a nearby 24/7 shop. However, pool/area cleanliness and limited hostel amenities were noted by several guests.
Value for Money
6.5
Many reviews describe the property as fairly cheap and good value for the price, though a few guests felt it was overpriced given the condition.
Food and Beverage
5
Breakfast is described as acceptable but repetitive and of mediocre quality by several guests; no major praise for on-site dining beyond basic offerings.
Overall Experience
6.2
Mixed overall: some guests enjoyed the pool, staff and location; others report safety concerns, dirtiness and would not return. The experience varies significantly between guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 13:29

Property Description

Luxurious Amenities
Garnet Inn & Suites, Orlando offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a sun terrace. The perfect place to unwind and relax during your stay.

Convenient Location
Situated just 1.9 km from Florida Mall, this hotel provides easy access to popular attractions like SeaWorld Orlando and The Wheel at ICON Park Orlando. A prime location for both leisure and business travelers.

Exceptional Service
With a 24-hour front desk, shared lounge, and business centre, Garnet Inn & Suites, Orlando ensures that guests' needs are met promptly and efficiently. Experience top-notch service throughout your stay at our hotel.

Book your stay at Garnet Inn & Suites, Orlando now and indulge in a luxurious experience with top-notch amenities and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.9
Based on 1795 reviews
Cleanliness: 2.5
Service: 8.5
Location: 8.5
Room Quality: 3.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 5
Overall Experience: 6.2
E
Enrique solo_traveller uy
6
2026-07-24 via Nuitee
G
Guido solo_traveller ar
7
2026-07-23 via Nuitee
D
DuhXTreme family_with_children us
1
A very unpleasant experience in a dirty and poorly maintained accommodation
Pros:

Unfortunately, I did not have a positive experience at this accommodation. There was nothing that I particularly liked during my stay

Cons:

The entire accommodation was very dirty, including the room, and there was a bad smell. The facilities were in poor condition, and the customer service was also very disappointing. It was a terrible experience, and I would never stay at this place again

2026-07-20 via Nuitee
B
brad solo_traveller us
1
Horrible
Pros:

Close to the airport

Cons:

The live ants and roaches in the room.

2026-07-18 via Nuitee
J
Julio family_with_children us
6
2026-07-08 via Nuitee
D
Denilson solo_traveller br
9
Localização e ambiente agradável
Pros:

Localização muito boa, piscina boa

Cons:

Gerente super mal educado , e no último dia eu não consegui tomar banho porque estava em obra e eles não se preocuparam de colocar eu em outro quarto ou ter esperado acabar a hospedagem para começar a obra.

2026-07-08 via Nuitee
J
John solo_traveller gb
5
Pros:

It was clean.

Cons:

The staff were rude aggressive unhelpful & unfriendly.

2026-07-05 via Nuitee
L
Lucie solo_traveller ca
5
Très bon Hostel pour tout petit budget à Orlando. Sinon je ne recommande pas. C’est sale.
Pros:

Le prix très abordable pour Orlando !

Cons:

C’était extrêmement sale… bestioles partout… l’état des douches…
La Clim beaucoup trop forte. Les prises électriques qui pendouillent au dessus du lit…

2026-07-05 via Nuitee
K
Kateryna solo_traveller ua
7
2026-07-03 via Nuitee
A
alxlocrito solo_traveller ec
1
Pésimo el Hotel y una verguenza la respuesta de mi reclamo por parte de Booking
Pros:

La atención de la persona del counter es el único que puedo valorar bien, pero al final no pudo solucionar los inconvenientes

Cons:

Nunca jamás vuelvo a buscar una habitación compartida, hice un reclamo al hotel y a Booking y ninguno de los dos me ha sabido dar solución, realmente es mi primera queja también contra booking, que me dicen que no pueden hacer nada ya que el hotel no les respondió de mi queja. Pésima la habitación, no se respeta la cama asignada, todo sucio, no hay donde dejar las cosas, no hay a quien reclamar. Aunque sea lo mas barato no lo alquilen porfavor.

2026-07-01 via Nuitee
K
Kateryna solo_traveller ua
7
2026-06-30 via Nuitee
A
alxlocrito solo_traveller ec
1
Nunca más
Pros:

Solamente la persona que me atendió en el mostrador es lo único que valoro.

Cons:

Entiendo que para mi fue una experiencia nueva de buscar una habitación compartida, pero nunca lo volvería a hacer y no lo recomendaría, en el mostrador me asignaron una cama del cuarto pero cuando llegué a la habitación estaba ocupada. Existía un casillero para cada ocupante pero era muy pequeña, igualmente las camas desocupadas estaban con sábanas usadas, tal fue la decepción, que salí del cuarto y busque otro hotel.

2026-06-30 via Nuitee
A
Anderson solo_traveller br
1
Pior de Orlando
Pros:

Deplorável, perdi o dinheiro pois tive que ir pra a outro, não tem locker para mochila, banheiro pequeno e imundo, público pessimo, sujo e atendimento ruim

Cons:

Deplorável, perdi o dinheiro pois tive que ir pra a outro, não tem locker para mochila, banheiro pequeno e imundo, público pessimo, sujo e atendimento ruim

2026-06-29 via Nuitee
M
Miguel solo_traveller mu
7
2026-06-28 via Nuitee
N
Ninon solo_traveller fr
9
Pros:

Le rapport qualité prix
La piscine

2026-06-27 via Nuitee
J
José solo_traveller cl
9
Excelente servicio
Pros:

Ubicación

Cons:

Nada

2026-06-25 via Nuitee
J
José solo_traveller cl
9
Buena ubicación
Pros:

Excelente

Cons:

Nada

2026-06-25 via Nuitee
J
José Augusto Zardine Filho solo_traveller br
1
Casa dos horrores e terrores.
Pros:

Nada

Cons:

Lá.nao tem nada do que gostar. Demorei mais de 30 minutos para ser atendido em uma rua escura. Quando entrei na casa tinha um homen semi nu aparemente drogado, a casa fedia maconha, estava toda suja, todos de cigarros por todos os lados, roupas, ferramentas e diversas outras esparramadas. O banheiro pior ainda em questão de limpeza. A cama disponilzada para mim era um berço de criança situado na sala sem ventilação. Desisti de me acomodar e fui embora enquanto a pessoal que me atendeu estava em um dos quartos cortando algum tipo de plástico fazendo barulhos estranhos que me deixaram com medo. Nao tenho fotos do interior, somente vídeos os quais posso reenviar pois já pedi reembolso do valor cobrado e aguardo retorno.

2026-06-23 via Nuitee
J
judson solo_traveller br
10
2026-06-23 via Nuitee
R
Rafael solo_traveller br
5
Pros:

Café da manhã aceitável

Cons:

Torneira do quarto quebrada, falta manutenção, coisas sujas, funcionários pouco preparados

2026-06-20 via Nuitee