Eliot Arms

Hotels
8.8 (1212 reviews)
Clarks Hay South Cerney , Cirencester , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Restaurant
Garden
Fishing
Bar
Golf course
Canoeing
See all facilities

Review Highlights

Pros:
Friendly staff
Charming location
Cozy atmosphere
Cons:
Heating issues
Mixed reviews on food quality

Categories

Cleanliness
8.8
Overall clean and tidy rooms mentioned, but some concerns about cold in certain rooms.
Service
9.5
Many reviews praised staff for being friendly and accommodating.
Location
9.3
Guests appreciated the charming location and nearby amenities.
Room Quality
8.3
Most rooms were comfortable, but some had issues with heating.
Amenities
8.8
Good basic amenities noted, with a cozy atmosphere.
Value for Money
8.8
Good service and reasonable pricing for the quality provided.
Food and Beverage
7.8
Food reviews were mixed, with some dissatisfaction noted in dining options.
Overall Experience
9.1
Overall positive stays reported with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:57

Property Description

Charming 4-Star Accommodation in Cirencester

Tranquil Garden Oasis: Eliot Arms boasts a picturesque garden, perfect for unwinding after a day of exploring the Cotswold Water Park.

Culinary Delights: Indulge in delectable meals at the on-site restaurant or sip on refreshing drinks at the cozy bar, offering a delightful dining experience.

Modern Comforts: Relax in well-appointed guest rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries, ensuring a comfortable stay.

Experience the perfect blend of luxury and convenience at Eliot Arms. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1212 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9.1
I
Irina extended_group it
6
The hotel is okay, but the room and bathroom very small. Restaurant pretty bad, breakfast was nice but not many options.
2026-08-29 via Nuitee
J
Joe couple gb
10
Great stay
Pros:

Very clean and comfortable. Room was very nice

Cons:

Not too much

2026-08-29 via Nuitee
S
sharon couple gb
5
2026-08-29 via Nuitee
D
DALE solo_traveller gb
10
Pros:

The carpets could do with a refirb but was excellent

2026-08-28 via Nuitee
R
ROBERTO couple it
10
2026-08-25 via Nuitee
C
Chloe couple gb
7
Pros:

Beautiful country pub, lovely breakfast and staff were friendly

Cons:

All rooms were priced at the same cost although some rooms a lot smaller than others. Ours had a very small bathroom and difficult to get ready for an event due to lack of mirror/lighting

2026-08-25 via Nuitee
C
Carmen couple it
10
Pros:

La struttura è bellissima, di grande atmosfera, con spazi caratteristici e angolini deliziosi.
Consigliatissimo

Cons:

Ci vorrebbe solo un po’ più di attenzione a certi dettagli e alla pulizia per ottenere un punteggio da 10 e lode

2026-08-23 via Nuitee
B
Bernard couple gb
7
As advertised, room `cosy' with kingsize bed, food choice is fine, evening staff excellent.
Pros:

It's a nice place, easy to find and with a car park.
When we booked in we were asked what time we'd like breakfast to help staff be prepared at the right times.
We were shown to our room despite the staff being so busy with a large party booking for food.
We ate in the restaurant, where the service was efficient and the staff very friendly & helpful.
The bed was very comfortable and the room was quiet.

Cons:

The room was smaller than it appeared in the photos, although on the flipside it's actually nicer to have a kingsize bed in a smaller room than just a double bed.
The weather had been unseasonably hot for a while before our stay but the room was stifling when we arrived despite low 20s outside. We opened the one window and left the bathroom extract fan running to get some cooler air in, but it was still very hot when we returned later so didn't get a great night's sleep. This isn't the first place we've stayed this summer where the windows have been kept shut no matter what - maybe the manager could check bedroom temperatures versus outdoor and decide when to leave windows open.
We would have rated the staff 4 smiles except that the breakfast experience was the opposite of the previous evening. There was nobody to greet us despite standing around for a few minutes so another guest explained that there was somebody somewhere and where the self-serve cereal/fruit bar was. When the staff member appeared they were pleasant but didn't seem to have a grasp on who'd appeared at which table in what order - despite us being asked to give a breakfast time - so the couple on the next table to us (who'd arrived well before us) didn't get their cooked food until we'd near finished ours. Still none of the breakfast or hot drinks bar was explained to us. However, the cooked food was very nice and appeared quite quickly.

2026-08-21 via Nuitee
C
Chiara couple it
6
Pros:

Posizione e possibilità di cenare. Cibo mediocre.

Cons:

Pulizia della camera non consona, molto polverosa e moquette sporca e non aspirata. In tre notti di soggiorno non è mai stato pulito il bagno e solo due asciugamani sono stati sostituiti il terzo giorno.
Odore sgradevole in camera e strati di polvere dietro i comodini.
Il terzo giorno ci siamo accorti che il piumino in cui dormivamo era stato sistemato al contrario, quindi il letto si è riempito di polvere e sporco già presenti in camera e arrivati dalla moquette.
Le aree comuni sono pulite in maniera approssimativa, qualcuno aveva rovesciato del cibo per terra ed è rimasto lo sporco per tutto il tempo del soggiorno con unto sul pavimento e nella zona di ingresso.
Appena arrivati abbiamo chiesto di sistemare il bagno in quanto non era stato aspirato dal precedente soggiorno ed era pieno di sporco e capelli per terra. Il personale è stato gentile e ha rimediato, ma la pulizia non è assolutamente consona, il che rende il soggiorno davvero poco piacevole. Personale poco attento a questi aspetti.

2026-08-21 via Nuitee
C
Christopher couple gb
8
2026-08-17 via Nuitee
D
David solo_traveller gb
8
Pros:

Location. Lovely old traditional cotswold building. Excellent staff. Good breakfast.

Cons:

There wasn't anything to dislike. I was, however, disappointed in the size of the room, which was booked as a deluxe. But did not spoil our stay.

2026-08-17 via Nuitee
P
Pauline couple fr
10
Étape reposante
Pros:

Emplacement parfait dans un petit village avec parking
Petite promenade le long d’une rivière agréable avec mon petit chien
Chambre spacieuse
Pdj et repas au pub parfait 👍

2026-08-17 via Nuitee
A
Amanda solo_traveller gb
7
Pros:

Clean room breakfast nice

Cons:

On main road
Way too hot in very small room with windows only opening a couple of inches.
Tiny claustrophobic bathroom with pathetic shower
Nowhere to sit and dry hair as not even a mirror though room I booked did!
Not the room I booked shown online!

2026-08-16 via Nuitee
V
Veerle couple be
5
Pros:

Personeel was heel erg vriendelijk. Leuke omgeving om vanalles te ontdekken.

Cons:

De kamer was verrassend klein en vooral heel erg warm. Het raam kon slechts 10 cm open, waardoor er heel weinig frisse lucht binnenkwam. We hebben elke avond met een koude handdoek op ons moeten slapen. Dit was dus echt niet aangenaam...
Het ontbijt was ook teleurstellend, naast de zware warme gerechten kon je niet veel anders kiezen.

2026-08-16 via Nuitee
M
Melanie couple gb
10
2026-08-15 via Nuitee
A
Annie0815 solo_traveller de
10
Pros:

Das schönste Hotel unserer GB Reise
Tolle Lage, schöne Spaziergänge rund ums Hotel möglich
Personal durchweg super
Räume sind stimmig eingerichtet

Cons:

Einziger Wehrmutstropfen war die Treppe ins DG - aber eben typisch englisch

2026-08-14 via Nuitee
F
Francesca couple se
10
Pros:

Struttura molto bella e curata, personale gentile. La colazione molto buona.

2026-08-13 via Nuitee
L
Laura couple it
7
Hotel carino
Pros:

Struttura carina molto vicina a Cirencester, colazione molto buona e arredata con buon gusto

Cons:

Le camere avevano la moquette sporca purtroppo

2026-08-13 via Nuitee
J
Jean-Francois family_with_children fr
9
Très bon emplacement pour visiter les Cotswolds !
Pros:

Les chambres sont très confortables.
Présence d'un ventilateur.
Très bon emplacement pour visiter les Cotswolds. Parking sur place.
Nous avons apprécié le petit déjeuner anglais très copieux (large choix).
Nous avons aussi beaucoup aimé notre diner au pub le soir.
Personnel très agréable.

Cons:

Les escaliers sont un peu raides et étroits pour monter les bagages (pas de soucis pour nous mais utile à savoir).
La douche mériterait un peu d'attention (pommeau usé et présence d'un peu de moisissure).

2026-08-13 via Nuitee
F
Fleur extended_group gb
8
2026-08-13 via Nuitee