Hôtel Cerise Auxerre

Hotels
7 (1602 reviews)
Za Des Macherins, Rue D'athenes , Monéteau , fr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Small room size
Poor breakfast quality

Categories

Cleanliness
6.33
Several mentions of cleanliness issues, including a dirty bathroom and odor in the shower.
Service
8.3
Praise for the staff's friendliness and helpfulness across multiple reviews.
Location
8.34
Conveniently located near main access points and amenities.
Room Quality
5.79
Comments regarding small and dated rooms and lack of amenities.
Amenities
6.82
Basic amenities provided, but some guests found them lacking, such as a small shower and rooms with no tables.
Value for Money
7.78
Generally considered decent value for budget accommodation.
Food and Beverage
5.83
Subpar breakfast experience documented in reviews, with some items running out.
Overall Experience
6.8
Mixed reviews overall; good for budget stays but with specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:55

Property Description

Modern Comfort and Convenience
Discover Hôtel Cerise Auxerre, a contemporary retreat just a short drive from both the city center and Auxerrexpo Exhibition Centre. Enjoy complimentary WiFi, soundproof rooms with flat-screen TVs, and free private parking for a stress-free stay.

Delicious Dining Options
Start your day with a delicious buffet breakfast or opt for a convenient meal basket. Explore nearby dining establishments for a taste of local cuisine or unwind with a snack from the on-site vending machines.

24-Hour Service
With a 24-hour reception and proximity to Auxerre Train Station, our dedicated staff ensures your needs are met around the clock. Book your stay now and experience the perfect blend of comfort and convenience at Hôtel Cerise Auxerre.

Important information:

Please specify your preference in the Special Requests box when booking. Rooms will be allocation subject to availability.

If a guest has a foreign credit card he is requested to contact the reception.

When booking 5 rooms or more, different policies and additional supplements may apply.

Breakfast is free of charge for children up to and including 4 years old, and 50% off for children between the age of 5 and 11.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 1602 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.34
Room Quality: 5.79
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 5.83
Overall Experience: 6.8
J
Jerome family_with_children ch
5
2026-08-28 via Nuitee
G
grataloup couple fr
8
chambre propre et fonctionnel . personnel professionnel . petit déjeuner top
Pros:

Proximité avec l'autoroute.
Personnel souriant et serviable

Cons:

salle de bain un peu petite

2026-08-28 via Nuitee
L
Laura solo_traveller fr
4
Une telle déception !
Pros:

Les locaux et la chambre étaient propres.
Le personnel a été très agréable.

Cons:

J'avais choisi cet hôtel pour la chambre avec lit superposé et lit double. Ce n'est pas ce que j'ai eu. Un lit simple et un lit double, mon plus jeune fils a dû dormir avec ses parents.
La literie n'était pas confortable du tout. Il faisait trop chaud même fenêtre ouverte (seulement en oscillo battant)
La douche du lendemain matin était froide, inenvisageable de laver les enfants dans ces conditions.

2026-08-26 via Nuitee
P
Pierre solo_traveller fr
7
Pros:

Pas de climatisation

2026-08-25 via Nuitee
W
Willy extended_group fr
6
Un peut déçu
Cons:

Pas de clim pendant la canicule , trop chaud même avec le PETIT ventilateur . Pas possible de dormir .

2026-08-25 via Nuitee
N
niccolo scalabrin family_with_children it
7
2026-08-25 via Nuitee
H
Hy solo_traveller fr
10
Pros:

C'est c'est bien passé dans l'ensemble.. juste qu'on est pas arrivé à allumer la télé... mais il était 23h on a pas insisté.. peut être oreillers en plus serait pas négligeable

2026-08-23 via Nuitee
L
Laforce Georges solo_traveller fr
10
Pros:

Tres bien situé

2026-08-22 via Nuitee
J
Josiane couple fr
8
Bien
Pros:

Très bien

2026-08-21 via Nuitee
L
Laure solo_traveller be
8
Pros:

Calme

Cons:

La moquette

2026-08-20 via Nuitee
S
simona couple it
1
pessimo!
Pros:

niente

Cons:

l'albergo è molto trasandato, all'ingresso della struttura la tettoia era sorretta dalla trave di un ponteggio, il giardino molto trascurato, osservando le finestre dei piani superiori si notava una finestra con il vetro sfondato.
La stanza era piuttosto ampia ma con tante macchie sui muri, il bagno era diviso da una porta a soffietto ed il lavandino aveva il miscelatore rotto.
Mancava l'aria condizionata, era stato messo un ventilatore in camera appoggiato su una sedia, diverse prese elettriche non funzionavano

2026-08-17 via Nuitee
S
Susanna couple it
7
2026-08-17 via Nuitee
M
Mortreux solo_traveller fr
1
Pros:

Rien

Cons:

Chaleur étouffante dans la chambre. Tv qui ne fonctionne pas. Ventilateur cassé. Sdb très vétuste.

2026-08-15 via Nuitee
W
william solo_traveller gb
5
You will never rebook this place
Pros:

It was cheap, it was somewhere to sleep for the night, there was a breakfast provided

Cons:

The ensuite bathroom which appears to have come off a 1980's ferry, the damage to the rooms, and the lack of breakfast options.

2026-08-15 via Nuitee
C
christophe family_with_children fr
1
A fuir
Pros:

La gentillesse du personnel

Cons:

Toute le reste a fuir comme tous ce qui découvre l’état des chambres horribles

2026-08-15 via Nuitee
A
alex solo_traveller fr
5
Cons:

Punaises de lit.

2026-08-14 via Nuitee
P
Pierre couple re
1
Pros:

Situation géographique
Jus d'orange était bon

Cons:

Accueil inexistant
Satisfaction client 0
Manquait 1 fruit, confiture, serviettes papier, yaourt ou compote, eau, pain au petit déjeuner et présence humaine...
Salle d'eau hyper petite
Nous avons dormi sans drap, sans couette car il n'y en avait pas dans la chambre !!!
Pas de climatisation
Nous ne nous sentions pas en sécurité
Nous avons sonné plusieurs fois à l'accueil, personne n'a répondu, ni au cours du petit déjeuner, ni pour notre depart avancé

2026-08-13 via Nuitee
H
HECTOR solo_traveller es
3
2026-08-11 via Nuitee
S
Susanna couple it
7
2026-08-11 via Nuitee
L
Laurence solo_traveller ch
6
2026-08-11 via Nuitee