Hôtel Cerise Auxerre

Hotels
7 (1533 reviews)
Za Des Macherins, Rue D'athenes , Monéteau , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Small room size
Poor breakfast quality

Categories

Cleanliness
6.33
Several mentions of cleanliness issues, including a dirty bathroom and odor in the shower.
Service
8.3
Praise for the staff's friendliness and helpfulness across multiple reviews.
Location
8.34
Conveniently located near main access points and amenities.
Room Quality
5.79
Comments regarding small and dated rooms and lack of amenities.
Amenities
6.82
Basic amenities provided, but some guests found them lacking, such as a small shower and rooms with no tables.
Value for Money
7.78
Generally considered decent value for budget accommodation.
Food and Beverage
5.83
Subpar breakfast experience documented in reviews, with some items running out.
Overall Experience
6.8
Mixed reviews overall; good for budget stays but with specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:55

Property Description

Modern Comfort and Convenience
Discover Hôtel Cerise Auxerre, a contemporary retreat just a short drive from both the city center and Auxerrexpo Exhibition Centre. Enjoy complimentary WiFi, soundproof rooms with flat-screen TVs, and free private parking for a stress-free stay.

Delicious Dining Options
Start your day with a delicious buffet breakfast or opt for a convenient meal basket. Explore nearby dining establishments for a taste of local cuisine or unwind with a snack from the on-site vending machines.

24-Hour Service
With a 24-hour reception and proximity to Auxerre Train Station, our dedicated staff ensures your needs are met around the clock. Book your stay now and experience the perfect blend of comfort and convenience at Hôtel Cerise Auxerre.

Important information:

Please specify your preference in the Special Requests box when booking. Rooms will be allocation subject to availability.

If a guest has a foreign credit card he is requested to contact the reception.

When booking 5 rooms or more, different policies and additional supplements may apply.

Breakfast is free of charge for children up to and including 4 years old, and 50% off for children between the age of 5 and 11.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1533 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.34
Room Quality: 5.79
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 5.83
Overall Experience: 6.8
• couple • fr
8
Très bien
Pros:

Accueil - emplacement - confort - calme

Cons:

Salle de bain - toilettes petits

2026-07-04 • via Nuitee
G
GERARD • couple • fr
5
Un peu déçu.
Cons:

Pas de Climatisation dans les douches pas de produit pour ce laver les mains où prendre une douche.

2026-07-04 • via Nuitee
G
Gilbert • couple • fr
8
Cons:

Le ventilateur ne fonctionnait pas.
Il faisait très chaud

2026-07-03 • via Nuitee
L
lmanceron • solo_traveller • fr
4
Pros:

le prix discount

Cons:

pas de petit déjeuner... personnel peu arrangeant

2026-07-03 • via Nuitee
D
Daniele • solo_traveller • it
1
Pros:

Da evitare

2026-07-03 • via Nuitee
M
Menouar • solo_traveller • fr
8
Très bon rapport qualité prix.
Pros:

Le calme,la politesse des employés,le prix de la chambre.

Cons:

Pas climatisé et fenêtres qui s’ouvre peut pour aéré et odeur moquette désagréable.

2026-07-01 • via Nuitee
A
Anthony • solo_traveller • fr
1
Pros:

L emplacement

Cons:

La chaleur...un four la chambre

2026-06-29 • via Nuitee
E
Erion • extended_group • it
1
2026-06-29 • via Nuitee
F
Fatih • extended_group • fr
8
2026-06-28 • via Nuitee
F
Fatih • extended_group • fr
8
2026-06-28 • via Nuitee
J
Jarosław • solo_traveller • pl
9
Cons:

Szkoda,że pokój był bez klimatyzacji

2026-06-27 • via Nuitee
S
Said • solo_traveller • fr
1
DANGEREUX!!!!
Pros:

Rien

Cons:

Moisissure epaisse noire le long de la fenêtre dans la 1ere chambre.
On m'en donne une autre avec de la moisissure mais léger, un ventilateur pendu parce que les accroches cassés.
On est le lendemain j'ai des boutons énormes partout, je ne sais pas ce qui m'a piqué.
Il faut signaler cet hôtel.

2026-06-26 • via Nuitee
M
Masure • solo_traveller • fr
5
Pros:

Le bon rapport qualité/prix

Cons:

La ventilation cassé, on a pas dormi 37°dans la chambre, c est insuppkortable

2026-06-25 • via Nuitee
A
Anthony • couple • fr
3
Très déçu en général
Pros:

L'accueil de nuit très agréable et à l'écoute

Cons:

Manques de rafraîchissement globale en pleine canicule 40 degrés dans une chambre cela reste abusé
Accueil des femmes du lendemain matin du petit déjeuner à été très impolie nous avions l'impression de déranger

2026-06-25 • via Nuitee
L
Le BOUTEILLER • solo_traveller • ch
6
Pros:

Bon accueil

Cons:

La chasse d'eau coulait quand j'ai pris possession des lieux. Je l'ai dit à la personne de l'accueil mais elle n'a pas su quoi faire. Elle a coulé toute la nuit....
Machine à café en panne. Machine à jus en panne... thermos et carafe de jus pour remplacer mais c'est dommage, ça sent la non-maintenance.
Sinon draps délicieusement propres et ventilateur efficace dans la chambre.

2026-06-24 • via Nuitee
C
Caetano • solo_traveller • fr
1
2026-06-24 • via Nuitee
I
Isabelle • solo_traveller • fr
9
Pros:

La gentillesse, la disponibilité et la réactivité du personnel, toujours aux petits soins pour rendre le séjour agréable et compenser un aléa

2026-06-24 • via Nuitee
G
guesdon • couple • fr
9
2026-06-20 • via Nuitee
D
Denis • solo_traveller • fr
4
Cons:

pas de facture malgré la demande sur place+3 appel + 1 mail

2026-06-17 • via Nuitee
S
Silva • solo_traveller • fr
4
2026-06-16 • via Nuitee