Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for quality
Beautiful views
Cons:
Wi-Fi issues
Limited amenities
Breakfastquality
Transportation concerns

Categories

Cleanliness
8.26
Several comments indicate some cleanliness concerns, though many guests found the hotel tidy.
Service
9.23
Guests frequently praised the friendly and responsive staff.
Location
8.77
The location is described as perfect and conveniently placed for various attractions.
Room Quality
8.22
While many enjoyed the rooms, there were mentions of needing better mattresses.
Amenities
7.75
Mixed reviews regarding amenities, particularly the lack of essential kitchen items.
Value for Money
8.21
Value seems reasonable, but inconsistencies in service costs raised concerns.
Food and Beverage
7.26
Limited positive remarks about food options; breakfast considered expensive relative to quality.
Overall Experience
8.73
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:10

Property Description

Luxurious Accommodation: Experience 4-star comfort with air-conditioned rooms and modern amenities like a fridge and free WiFi.

Dining Experience: Indulge in delicious Italian and Pizza dishes at the on-site restaurant and unwind with a refreshing cocktail at the bar.

Convenient Location: Situated just 500 metres from Batumi Beach, with easy access to popular landmarks like Ali and Nino Monument and Gonio Fortress.

Ready to experience luxury by the beach? Book your stay at Nova Concierge Hotel now and make unforgettable memories in Batumi!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Swimming pool: Closed from Sun, Oct 26, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 149 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.73
A
Azatbek extended_group kg
1
2026-05-30 via Nuitee
A
Anders solo_traveller fr
6
OK stay, nice reception
Pros:

The lobby was really nice looking
Rooms are well equipped, large balconies (mostly with bad view and machinery noises)
Nice soap bars and knives in the kitchen.

Washing machine and heating system.

The receptionist wasn't a bad person, he broughte a new glass when I found mine was already broken, he was pretty friendly, but he said some inappropriate sentences to me as a costumer (read the following part)

Cons:

You have to cross a junkyard full of old tires to get to the entrance.
A cleaning platform was placed across the entrance in a dangerous position for at least 10 days.
Noises from other rooms as walls are really thin. Dogs crying, people having some night activities until around 5 am.
Noises from the rooms under renovation from 10 am to 6 pm.
Noises from the AC system and exhaust smoke from the electric generator of the building next to ours.

Even though the booklet in the room states the access to the gym is free, they will charge you around 15€ per day for accessing this nice but small gym (without sauna or swimming pool).

No need to show them this booklet which is included in the room, they'll call you a liar. The receptionist (from nova) literally said what I was saying was just lies and stated that for the price they listed the room on booking, its was normal not to be treated like any other guests.

You have to ask the receptionist (Nova) to ask him to pay for the television package, otherwise they don't pay the TV cable company and you can't access any TV program.
You just have to give him the contract number on the screen a d he'll probably manage to pay the bill pretty quickly.

Trash bags left by other costumers.
Toilets of the reception.
Heater not properly installed and falling each and day.

2026-05-18 via Nuitee
D
Darina solo_traveller il
10
Мне очень понравилось
Pros:

Красивая комфортная комната, ванная, прекрасный вид на горы. Есть немного посуды, чашки тарелки- удобно. Спасибо большое Tornike- я разговаривала с ним все время если что- то было нужно, быстро отвечал. Так получилось что я приехала гораздо раньше заселения, но меня без вопросов впустили в комнату и дали отдохнуть после перелета. Я очень благодарна🙏🙏🙏

Cons:

Единственное, местоположение довольно далеко от центра, но зато близко к морю ( 5 мин ходьбы), и еще недалеко есть очень хорошая кофейня с вкусными завтраками (pure), так что было удобно в любом случае. Сходить выпить кофе и взять такси до центра

2026-05-17 via Nuitee
A
ALHERD solo_traveller by
10
2026-05-12 via Nuitee
V
Valeriia solo_traveller de
10
Pros:

Персонал помогал по всем вопросом, предоставили ранее заселение, позднее выселение, понадобился второй комплект белья, с этим тоже помогли. В общем и целом советую всем этот отель, такое впечатление что мы были в гостях у очень хороших друзей.

2026-05-10 via Nuitee
P
Pasakarniene solo_traveller lt
10
2026-05-10 via Nuitee
A
AlBaraa couple ge
8
2026-05-06 via Nuitee
M
Maria solo_traveller gr
10
Pros:

Η εξυπηρέτηση τόν υπαλλήλων ήταν ευγενική, καθαρό δωμάτιο , θα χαρώ να μείνω και την επόμενη επίσκεψη στον όμορφο Μπατούμι . Και θα προτείνω στους φίλους μας

Cons:

Δεν ενόχλησε κάτι

2026-04-30 via Nuitee
M
MATEUSZ couple ie
10
Thank You for a Wonderful Stay
Pros:

Dear Team,
I would like to sincerely thank you for a wonderful stay. Everything was truly perfect – from the comfort of the apartment to the overall atmosphere.
A special thank you to all the gentlemen at the reception for their kindness, professionalism, and warm attitude. Your help and positive energy made my stay even more enjoyable.
Everything was excellent, and I truly appreciate your hospitality.
Kind regards
Mateusz

2026-04-30 via Nuitee
V
Vitaliy solo_traveller ru
8
2026-04-30 via Nuitee
O
okromchedlishvili solo_traveller ge
10
2026-04-30 via Nuitee
S
Sana solo_traveller sa
10
Pros:

the room was clean, with a sea view and equipped kitchen, near a grocery shop and a bus stop.
the communication with the owner was smooth and very effective,
I recommend this place

2026-04-29 via Nuitee
A
Anastasiia solo_traveller ru
1
Pros:

Nothing.
Dirty, noisy, in one of the kitchen drawers - trash and a pack of cond0ms.

Cons:

Everything.

This place is staffed by unhappy, childish people who don't know what customer service is, ask inappropriate questions, and when you set personal boundaries, they let you laugh at them right in front of you, naively believing that simple things without flashy brands don't hide power and authority. They forgot that they are just simple function but their ego can’t take it..🤣🤡 They don’t respect people because they don’t respect themself. Such a big mistake from “big” brain... I was planning to send my employees on vacation to this place, but alas, they didn't deserve the money.

2026-04-28 via Nuitee
V
Vitaliy solo_traveller ru
9
2026-04-26 via Nuitee
A
Anastasia family_with_children ru
10
I had a truly delightful stay here. My sincere thanks to Tornike for his exceptional assistance and attentiveness throug
2026-04-24 via Nuitee
D
DANIYAR solo_traveller kz
10
Pros:

С перво мы жили в орби, но в орби как в обшаге, но в нова пр другому, лифт не ждёшь 30 минут, комнаты удобные, тепло и уютно

2026-04-23 via Nuitee
M
MATEUSZ couple ie
10
Pros:

Everything was very good.

2026-04-23 via Nuitee
O
Oleg couple ru
10
Pros:

Останавливаемся второй раз. Все отлично.

2026-04-11 via Nuitee
M
Merry Angela solo_traveller us
10
Pros:

Very comfortable bed and loved this room.

2026-04-01 via Nuitee
W
Wanhang extended_group am
9
Comfortable:)
Pros:

The bed is so comfortable, I enjoyed my sleep a lot. And they have proper furnitures and equipment(utensils, pot and pan, chopping board, knives etc.) for cooking and dining at home, also the view from the balcony is nice. It’s great that I can use a private washing machine in the studio. Location is good too, very convenient, and relaxing vibes overall.

Cons:

There were several constructions going on in the building at the moment, so in the day time sometimes I can hear the noise because I’m next to one. But the owner is very nice, and managed to help me to change room. After that the noise is not bothering anymore.

2026-03-30 via Nuitee