Hilliard Motor Lodge

Hotels
7.9 (143 reviews)
3950 Parkway Lane , Hilliard , us

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for price
Cons:
Cleanliness issues
Limited breakfast options
Room not as booked

Categories

Cleanliness
7.04
Several reviews mentioned that the cleaning staff needs improvement and the rooms were not clean.
Service
9.01
Guests appreciated the friendliness of the staff, indicating good service overall.
Location
9.05
The location was highlighted positively by multiple guests for its convenience.
Room Quality
7.5
Some rooms did not match the booking and were described as old and outdated.
Amenities
7.03
Limited breakfast options and some amenities were not functioning properly.
Value for Money
8.99
Several reviews suggested that the stay was good value for the price paid.
Food and Beverage
6.04
Breakfast options were described as lacking quality, which affected the overall impression.
Overall Experience
8.51
Many guests were satisfied with their stay and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:21

Property Description

Convenient Location
Located just a short drive away from popular attractions such as Ohio Theater and Columbus Zoo and Aquarium.

Comfortable Accommodation
Enjoy air-conditioned rooms with modern amenities including flat-screen TVs with cable channels.

Helpful Services
Our 24-hour front desk staff are available to assist you with any information or requests during your stay.

To book your stay at Hilliard Motor Lodge and experience comfort and convenience, please visit our website or call us directly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 143 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 8.99
Food and Beverage: 6.04
Overall Experience: 8.51
B
Brook • solo_traveller • us
6
Pros:

Parking and location

Cons:

It wasnt very clean

2026-05-29 • via Nuitee
J
Jonathon • solo_traveller • us
8
2026-04-26 • via Nuitee
S
Shirley • solo_traveller • us
10
Cons:

Tv didn't work

2026-04-09 • via Nuitee
K
Kenneth • solo_traveller • us
10
Clean, Quite, Comfortable
Pros:

Location, Staff, Clean, Quite, Comfortable, Easy Check in and parking

Cons:

NA

2026-02-22 • via Nuitee
J
Jacob • couple • us
10
Very affordable and surprisingly accommodating lodge, would definitely stay again thank you!!
Pros:

Liked the price/affordability, the very quick and easy access to the highway and restaurants etc, I really liked the staff, they were very very friendly and helpful and very professional and very courteous and efficient. The guy with the glasses that helped me out Friday evening and Saturday afternoon was extremely helpful and accommodating. Very happy with the stay overall!

Cons:

There were cobwebs on the walls and almost in every corner and there were a couple spiders and a couple flies in the room. There were people that I believe live in the motel or are doing an extended stay, that solicited me around 2:30 in the morning Friday night and wouldn't go away until I said no about three times, but other than all that 10 out of 10 stars. 9 out of 10 Stars if including all that!

2026-01-19 • via Nuitee
D
Devin • family_with_children • us
10
2025-12-01 • via Nuitee
D
Deniz • couple • us
10
2025-11-19 • via Nuitee
F
Fusco • solo_traveller • us
8
Pros:

For me it is usually location and quietness. This has both for my trips to Baltimore.

2025-11-12 • via Nuitee
J
James • couple • us
8
2025-10-27 • via Nuitee
J
Javier • couple • us
10
2025-10-14 • via Nuitee
A
Angie • couple • us
7
2025-10-11 • via Nuitee
E
Edward • family
6
Pros:

The HML is an older, bare-bones motel. It really needs to be fully upgraded. No seating in the ultra-small lobby. No dining area. Rooms are pretty clean, but they are not very spacious, and the furnishings are older. The mattress in my room was saggy. No USB outlets. Parking is convenient. I won't stay there again.

2025-10-07 • via Nuitee
A
Andreina
10
Pros:

it was pleasant

2025-10-07 • via Nuitee
N
ned
10
Pros:

This was my 2nd stay in a week. Room clean and comfortable. Front desk clerk very friendly. The property needs a remodel but good value for a 1 night stay. No issues

2025-10-06 • via Nuitee
D
David • family
10
Pros:

Stayed for one night to sleep, great facilities

2025-10-05 • via Nuitee
S
Sara • partner
8
Pros:

Not really

2025-10-05 • via Nuitee
M
Miranda • partner
2
Pros:

I booked a hotel in my name paid for it with my card, tried adding my fiancé on to the room agreement as a common courtesy for the hotel in order for them to know all parties staying at their establishment.
Upon check-in only my fiancé was on the room agreement, not myself. Mind you, we both were present to check-in. The person working was already racist towards me an American, & my fiancé and African German-American. This guy wouldn't accept a $100.00 cash deposit, would not take my card because the room was in her name. I even showed him i booked it on my phone,my Expedia application, my email, He was rude to the point that we felt uncomfortable staying here. Especially with the derogatory names.
I even paid for the insurance, something I never do, my fiance told me to do it just to be safe. Only to find out the insurance is a joke. Pocket money Expedia gains long-term in hopes issues never arise from issues, a SCAM.
What Expediadoes do is say we refundedyour insurance, so as to not honor it.
Insurance fraud? Checking into that.
So if i pay for car insurance have an accident i just get refunded my insurance payment without the issue being covered? I think not.
We were hung up on by the first representative, had to call back... all this taking long-periods of time. To be refunded, customer service would not help us get a room, holding our refund hostage so we just slept in our vehicle because it was too late to try to find a place.
Insurance. Was a complete scam.

2025-10-05 • via Nuitee
N
ned
8
Pros:

My stay was good. No issues. I will return again. What I liked: bed was comfortable with good pillows and sheets, good towels and a very hot shower. The room was clean. The property is in need of an upgrade but met my needs for a 1 night stay.

2025-10-03 • via Nuitee
J
Jamanika • family
10
Pros:

Had accessibility room was set up perfect!

2025-09-24 • via Nuitee
B
Brian
8
Pros:

I had a very pleasant 9 day stay at HML and will definitely stay there again when I am in town.

2025-09-23 • via Nuitee