Hotel Puerto Triunfo

Hotels
8.6 (542 reviews)
Autopista Medellín-Bogotá, estación de servicio Terpel Santiago Berrio, 10 minutos de Hacienda Nápoles , Doradal , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Nice pool
Cons:
Room cleanliness issues
Small room size
High prices on booking
Service delays

Categories

Cleanliness
8.01
Mixed sentiments about cleanliness; some reviews highlight issues with room cleanliness and maintenance.
Service
9.28
Generally positive sentiments regarding service; staff are noted as friendly and helpful, with some exceptions.
Location
9.52
Positive feedback about the location's convenience and accessibility.
Room Quality
7.47
Some issues reported with room size and amenities; needs improvement.
Amenities
9
Reviews praise amenities like the pool and breakfast; generally well-received.
Value for Money
7.96
Concerns regarding pricing; instances of being charged more than expected.
Food and Beverage
8.51
Food quality praised, particularly breakfast; some service issues noted.
Overall Experience
9.08
Overall satisfaction with the stay, despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:49

Property Description

Welcome to Hotel Puerto Triunfo!

Convenient Location: Situated just a short distance from Doradal, Puerto Triunfo, and Hacienda Napoles Theme Park, our hotel offers easy access to popular attractions in the area.

Comfort and Convenience: Enjoy our 24-hour front desk service and relax by the outdoor pool. Each room is equipped with a flat-screen TV with cable channels, and some rooms even provide a refreshing pool view.

Modern Amenities: Stay connected with our free WiFi and unwind in the shared lounge area. The private bathrooms in the rooms ensure your comfort during your stay.

Ready to experience a perfect blend of comfort and convenience? Book your stay at Hotel Puerto Triunfo now!

Important information:

Guests are requested to inform the property in advance of their expected arrival time.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.6
Based on 542 reviews
Cleanliness: 8.01
Service: 9.28
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 9.08
C
COLOMBIA • solo_traveller • co
8
Pros:

Super

Cons:

Todo

2026-06-27 • via Nuitee
C
Carlos Humberto • solo_traveller • co
8
Pros:

la atención y el aseo

Cons:

muy poco papel higiénico, muy medido

2026-06-27 • via Nuitee
M
Marlon • solo_traveller • co
10
Recomendadisimo, excelente lugar para ir con la familia
Pros:

Servicio, limpieza, excelente lugar para descansar

2026-06-24 • via Nuitee
S
Sandra • couple • co
10
Pros:

Muy buena atención, el desayuno super bueno y la piscina lo mejor.

Perfecto para descansar

2026-06-22 • via Nuitee
M
MARIA • family_with_children • co
3
muy regular
Pros:

Nada realmente, las fotos no correspondían.

Cons:

el ruido de las habitaciones era terrible, se escuchaba la carretera muy fuerte, Las camas no tenían sabanas, usaban protectores plásticos, incomodos, calientes y sonoros, que impedían descansar. El aseo muy malo, las cobijas tenían hormigas. el mini bar con productos abiertos y en mal estado. Poco amable el personal.

2026-06-19 • via Nuitee
R
Rodriguez Laiton • solo_traveller • co
8
Pros:

La piscina

Cons:

Habían animales pequeños ( en las paredes de la habitación, sin embargo es entendible ya que esta junto al campo)

2026-06-16 • via Nuitee
D
Daniel Felipe Vega • solo_traveller • co
10
Pros:

La piscina, y el buen servicio.

Cons:

Un poco demorado el desayuno.

2026-06-15 • via Nuitee
M
Marcela • family_with_children • co
9
Pros:

Muy buena atención, piscina y desayuno completo. Muy buena relación precio/calidad.

Cons:

Hay muchas escaleras por si va personas con movilidad reducida. De resto estuvo genial.

2026-06-15 • via Nuitee
V
Vanessa • family_with_children • co
10
Comodidad y amabilidad
Pros:

Los acabados y detalles de dotación

Cons:

Las puertas metálicas de baños y habitaciones si creo deberían invertir en modernizarlas un poco

2026-06-14 • via Nuitee
J
Julio César • solo_traveller • co
9
Pros:

La limpieza

Cons:

Muy demorado el servicio de el restaurante, más de 45 minutos para servir un desayuno.

2026-06-14 • via Nuitee
Y
Yeison Andrés • solo_traveller • co
10
Pros:

La piscina es genial

2026-06-13 • via Nuitee
C
Campos • family_with_children • us
8
2026-06-11 • via Nuitee
J
José Julián • couple • co
10
Pros:

La atención, la piscina en general todas las instalaciones

2026-06-10 • via Nuitee
C
Cristian David • solo_traveller • co
8
Pros:

La atención del personal

2026-06-10 • via Nuitee
S
Sergio • couple • co
8
2026-05-26 • via Nuitee
V
Vanessa • couple • co
10
Merecidas vacaciones
Pros:

Ubicación perfecta para visitar hacienda Nápoles , instalaciones lindas una piscina extraordinaria, refrescante . Desayuno balanceado y rico

Cons:

Temas del papel higiénico

2026-05-26 • via Nuitee
J
Jara Mendez • solo_traveller • co
10
2026-05-26 • via Nuitee
J
Jerly • family_with_children • co
10
2026-05-26 • via Nuitee
J
Julian • solo_traveller • co
10
Pros:

La piscina y la atención del personal, la relación precio y calidad.

2026-05-24 • via Nuitee
D
Diana cristina • solo_traveller • co
10
2026-05-24 • via Nuitee