Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Poor room quality
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.24
Several reviews mentioned issues with cleanliness, including marked bedding and a shabby bathroom.
Service
8.21
Most reviews praised the staff for being friendly and helpful.
Location
8.25
The location is frequently highlighted as ideal, especially for its proximity to the sea and town center.
Room Quality
5.2
Multiple reviews indicated that the rooms were small and not well-maintained.
Amenities
6.73
Some missing amenities like WiFi and poor mattress quality affected ratings, but others appreciated the cleanliness and size.
Value for Money
8.69
Many guests felt the hotel offered good value for the price.
Food and Beverage
6.24
Breakfast options received mixed reviews, with some disappointment expressed regarding limited choices.
Overall Experience
7.21
Guests had an overall decent experience, but several expressed concerns about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:52

Property Description

Prime Location on Llandudno’s Central Promenade
Experience the beauty of Llandudno at Iris Hotel Llandudno, located just steps away from the sandy Llandudno Beach with stunning sea views.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring flat-screen TVs, coffee/tea making facilities, and en suites with hairdryers for your convenience.

Convenient Access to Local Attractions
Explore the area with ease as we are a short walk from Llandudno Railway Station, a leisurely stroll from Llandudno Pier, and a short drive from the picturesque Snowdonia National Park.

Book now for a memorable stay by the sea!

Important information:

The hotel restaurant is now open and we serve Continental Breakfast Buffett for FREE of charge, daily from 9 a.m.-10 a.m.
Iris hotel does not do other meals then the Continental Breakfast.
Iris Hotel has a small Bar which is open from 11 a.m. -6 p.m. (for afternoon coffees/teas /cakes) and
18:00 p.m. until 22:00 p.m. (for alcohol drinks)

The property can provide an iron and ironing board on request only.
No cooked meals are available at the property.
Continental Breakfast is available free of charge.

Please note the lead guest must be 18 years and older. All guests under 18 must be accompanied by an adult.

No Show Policy: In case of No Show , your reservation will be canceled and total amount will be charged . We advise you to pick up your room key within the time required on your booking: 15:00 p.m.-20:00 p.m.

Guests are welcome to leave their bags with the property if arriving before 12:00. Early check-in or late check out fees may apply. Please contact the property for more details.

The property charges an additional GBP 10 for bookings with one child under 12 years, provided the child uses existing beds. This amount will be automatically charged from the card provided at the time of booking.

Please note that extra beds cannot be accommodated in the rooms. A travel cot can be provided on request only.

A elevator is available in the hotel but cannot accommodate mobility scooters, wheelchairs or push chairs. The Annex building does not have a elevator. As such, this property is not recommended for guests with mobility issues.

The property has a strict no-smoking policy.

Parking is available along the Promenade, with no charges from 16:00 p.m. to 10:00 a.m.

It is very important our mutual customers have knowledge about the extra fees for late check-ins "

1. Regular check-in 3 pm-8 pm=Free of charge
2. Check-in between 8 pm and 10 pm =£15
3. Check-in between 10 pm-11pm=£25
4. Check-in between 11 pm-12pm=£35

Please confirm the times as soon as possible so we can notify our family members about our arrival home.

No-Show Policy ( Property Policy ): Failure to arrive at the hotel will be treated as a No-Show.
In this case, your reservation will be canceled, and the full amount will remain charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 3592 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 7.21
S
Stephen couple gb
9
Pleasant,clean and friendly staff
Pros:

Location to the station and the cleanliness of the place and the pleasant and helpful staff

Cons:

The heating and the basic menu.

2026-05-23 via Nuitee
B
Bradbury solo_traveller gb
8
2026-05-23 via Nuitee
S
Shobhit couple gb
5
Not so good experience.
Pros:

Location, View, Breakfast.

Cons:

Room was below average. Bathrooms are not so good, barely hot water in shower. The window glass pane was cracked.

2026-05-22 via Nuitee
H
Holley solo_traveller gb
4
2026-05-21 via Nuitee
C
carol solo_traveller gb
9
Great location
Pros:

Lovely room

2026-05-21 via Nuitee
R
Richard couple gb
3
Terrible
Pros:

Location

Cons:

The bed was very uncomfortable. the lighting was terrible( mostly not working) curtains didn't close, Shower dripped constantly

2026-05-20 via Nuitee
B
Brian solo_traveller gb
7
Pros:

Ok

Cons:

Ok

2026-05-20 via Nuitee
P
Pickin solo_traveller gb
10
2026-05-20 via Nuitee
L
Lindsey solo_traveller gb
6
Pros:

Location
Clean
Nice staff

Cons:

Small room
Not comfy

2026-05-20 via Nuitee
A
Anton solo_traveller gb
1
Pros:

Very dirty and poor

2026-05-20 via Nuitee
E
eatly solo_traveller gb
9
2026-05-19 via Nuitee
K
Kirsty couple gb
5
Pros:

Location

Cons:

Staff were unwelcoming, rooms outdated and noisy

2026-05-19 via Nuitee
K
Královič couple sk
9
2026-05-19 via Nuitee
J
John solo_traveller gb
5
2026-05-18 via Nuitee
J
Jane solo_traveller gb
10
Pleasantly surprised
Pros:

Pleasantly surprised to be honest. Great room, comfy bed, bath in the bathroom. Well decorated & clean

Cons:

Could have done with a few extra choices in the continental breakfast like croissants, pastry's etc, maybe some wet fruit for the cereals or yogurts like grapefruit or berries

2026-05-18 via Nuitee
K
Kelly solo_traveller gb
6
Ok....
Pros:

Large Seaview room, Large shower, decent bed.

Cons:

Entrance to hotel needs tidying up & good hoover. Slanted ceiling on 4th floor so the curtains rest about 2ft away from the window. Pointless putting them up, room needed a blind. Continental breakfast ok very basic, no pastries, all condiments asda smart price. Toaster took forever and only half the toaster working.

2026-05-18 via Nuitee
A
Abigail couple gb
4
Fine to rest you head for a night, but no holiday destination.
Pros:

The staff at breakfast were lovely, attentive and friendly. The bed was comfy.

Cons:

I don't think you can list breakfast as 'continental' you can order cooked eggs but otherwise it is cereal or toast. We had to walk past huge piles of rubbish (that had been ripped open by seagulls) on the way from the annex building to the main building. Annex door left open all day and night... a few metres from the rubbish piles. Broken and ill placed shower. Single glazing windows.

2026-05-18 via Nuitee
E
Elaine solo_traveller gb
3
Housekeeping.
Pros:

It was near everything x

Cons:

Rooms were not cleaned right the skirting boards were so dirty and walls could be washed down also curtains had holes in them terrible?The wardrobe door would not open because off bedroom door this needs looked at ..also no heat in in rooms was very cold they had small heaters that were not pat tested and are plug got so warm we had to use a towel to get it out .so bed .There was a noise from lift out side are bedroom .

2026-05-18 via Nuitee
A
Aimee couple gb
8
2026-05-17 via Nuitee
Y
yvonne couple gb
1
Disappointed stay
Pros:

Location was ok but nothing else
We had stayed here in 2015 and we had a good stay
But I think it has changed owners

Cons:

The bathroom was disgusting with a large amount of faeces on the outside if the toilet bowl
The room was cold there was an electric heater
We were told we couldn’t take hot food to the room as the smell could upset other guests but the was a very strong smell of cigarette smoke in the corridors which was very unpleasant
We booked for two nights arriving at 7.25 pm and we went straight out for a gig when we got back to room after eating our food in reception and noticed the bathroom we didn’t want to stay here
There was no one on reception at night I did message the hotel when we left at 1am but they have still not replied to me 3 days later, very disappointed

2026-05-17 via Nuitee