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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Bar
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Beachfront
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV in common areas
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Face masks for guests available
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Prime Location on Llandudno’s Central Promenade
Experience the beauty of Llandudno at Iris Hotel Llandudno, located just steps away from the sandy Llandudno Beach with stunning sea views.
Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring flat-screen TVs, coffee/tea making facilities, and en suites with hairdryers for your convenience.
Convenient Access to Local Attractions
Explore the area with ease as we are a short walk from Llandudno Railway Station, a leisurely stroll from Llandudno Pier, and a short drive from the picturesque Snowdonia National Park.
Book now for a memorable stay by the sea!
The hotel restaurant is now open and we serve Continental Breakfast Buffett for FREE of charge, daily from 9 a.m.-10 a.m.
Iris hotel does not do other meals then the Continental Breakfast.
Iris Hotel has a small Bar which is open from 11 a.m. -6 p.m. (for afternoon coffees/teas /cakes) and
18:00 p.m. until 22:00 p.m. (for alcohol drinks)
The property can provide an iron and ironing board on request only.
No cooked meals are available at the property.
Continental Breakfast is available free of charge.
Please note the lead guest must be 18 years and older. All guests under 18 must be accompanied by an adult.
No Show Policy: In case of No Show , your reservation will be canceled and total amount will be charged . We advise you to pick up your room key within the time required on your booking: 15:00 p.m.-20:00 p.m.
Guests are welcome to leave their bags with the property if arriving before 12:00. Early check-in or late check out fees may apply. Please contact the property for more details.
The property charges an additional GBP 10 for bookings with one child under 12 years, provided the child uses existing beds. This amount will be automatically charged from the card provided at the time of booking.
Please note that extra beds cannot be accommodated in the rooms. A travel cot can be provided on request only.
A elevator is available in the hotel but cannot accommodate mobility scooters, wheelchairs or push chairs. The Annex building does not have a elevator. As such, this property is not recommended for guests with mobility issues.
The property has a strict no-smoking policy.
Parking is available along the Promenade, with no charges from 16:00 p.m. to 10:00 a.m.
It is very important our mutual customers have knowledge about the extra fees for late check-ins "
1. Regular check-in 3 pm-8 pm=Free of charge
2. Check-in between 8 pm and 10 pm =£15
3. Check-in between 10 pm-11pm=£25
4. Check-in between 11 pm-12pm=£35
Please confirm the times as soon as possible so we can notify our family members about our arrival home.
No-Show Policy ( Property Policy ): Failure to arrive at the hotel will be treated as a No-Show.
In this case, your reservation will be canceled, and the full amount will remain charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Internet
No internet access available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
There was very few other Guests. So Very fee Fake faces. i Loved it.
The guests i did see. Fake and Very Ugly.
Location
Wasn’t as clean as previous visits.
Good Location
Staff wasn't welcoming
The fact I only booked for one night
The room was appalling. Mould everywhere, a wet patch on the carpet. No the greatest view.
The room was just fine and met all our needs well. A few chatels need minor fixing attention to spruce the room up to a 10, but this did not interfere with functioning. We slept well and were very comfortable. A pleasant stay. Thank you.
The WiFi and mobile data did not work in the room. Guests needed to sit in the lounge area to access the WiFi. No problem if just browsing, but travel planning takes a long time so we would have been more comfortable in our room doing our planning with more privacy. A few of the room instruction notices were out of date and had not been corrected eg, old WiFi code given that was invalid (the new code was at the desk in the lounge, and shower use instructions need to be corrected.
The location of the hotel or HOVELL !! was right on the sea front.!!
Staff were rude and unhelpful , the hotel is dirty and dated, signs are displayed discriminate against the disabled. the room was located at the rear of the hotel in the annex (converted stable?) up concrete stairs where the hand rail was broken. The room 204 was small with 2 windows one of which had been screwed shut and over looking a patch of waste land, the other had been "repaired" with L brackets screwed into the corners, a dirt access and the neighbouring hotels car park.The curtain didn`t fit the windows and wouldn`t close to no privacy was available. The carpet was dirty you could see where the hoover had been used in the middle of the room but the side and edges hadn`t been and the floor was uneven with dips in it the skirting board was rotten and broken.
The small double bed was a plywood box with a thin lumpy mattress. The kettle was located within the wardrobe with 2 sockets for some reason? The small TV wouldn`t tune in!
We tried to complain and were met with a blank dismissive shrug from the woman on reception.
On route to the reception from the annex to the main HOVELL was strewn with bags of presumably dirty bedding which continued through the cellar/breakfast/restaurant area causing a fire and health and safety issue, the icing on the cake so to speak was the staff member resting his bare feet on a restaurant table so that ensured that we would not be eating in the hotel!
Due to the lack of signal and wifi we ventured out to try to find alternative accommodation. unfortunately due to an event taking place all hotels were fully booked in the area.
we returned to our room late in the evening to find dead creatures under our pillows ! luckily i had camping sleeping bags and blankets in our vehicle for emergencies so we recovered them and tried to make the best of our poor accommodation.
Location
Annexe room which had private access at the back of the hotel
Dated
Tired
In need of upgrade
It is situated on the front and beds are comfortable
You have to sign a disclosure when you get there which you are not told about when booking stating you cant have hot food in rooms and a few other things
First of all the staff were nice and friendly. Unfortunately our room was pretty dire. First of all the mattress was the worst I've ever slept on. It was so thin you could feel every spring, and when you sat on the bed you just went straight gown to the base of the bed. The mirror light and extractor fan in the bathroom didn't work. Half of the shower controls didn't work. You couldn't close the curtains properly because the net curtains were on the same pole. The sash window rattled in the wind. The room door rattled. The TV didn't work. The room just looked tired and grubby. We booked for 3 nights. We actually considered looking for a different hotel on our first night.
Everything was perfect, fantastic value for the money especially as it was on the seafront. Lovely Staff, very friendly but efficient & even changed the room for us.
Nothing not to like all beautiful and we will go there again.
The breakfast was ok and the staff was friendly.
The rooms are soooo small. The room I got was from Anex building. I had to go the lower ground floor and then go through a passage which was not very pleasing. The room had a little window there was no ventilation. The room was so small we could even walk in the room the room finishes in like 5 steps.
Location
Location
Clean and location
Staff behaviour
Beautiful room and view. Bed was comfy and everywhere clean.
Room didnt have much toilet roll. Only supplied with one tea bag. Had to ask for more of both. Tv did not work. Reported it to reception. Was told someone would come and have a look. No one came. No Internet connection is available in the rooms, so with the fact we didnt have tv either. Was very difficult to enjoy our evening together. Breakfast wasn't really what we had hoped for. Was hoping for a full English. Only cooked item on menu was eggs. Everything else was cold breakfast items.
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