Yashshree Sanderling Mall Road

Hotels
6.8 (24 reviews)
Mall Road , Darjeeling , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Room service
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Cons:
Rooms very dirty
Booked suite lacked expected facilities
Room service very poor
Dinner buffet cancelled without reason
Some reception staff rude
Not worth the cost

Categories

Cleanliness
4.5
Rooms described as very dirty in the review.
Service
8.5
Mixed service: room service reported as very poor and some reception staff rude, but a specific staff member (Mr Anmol) was praised; overall a mixed-but-partially-positive service impression.
Location
10
Explicitly called out as the only pro — location is strongly positive.
Room Quality
5
Booked a suite but many expected suite facilities were missing; room quality below expectations.
Amenities
5
Suite facilities missing and amenities incomplete according to the guest.
Value for Money
7
Guest stated the suite was 'not worth cost'; rating slightly elevated due to strong location and limited positives balancing perceived value.
Food and Beverage
5.4
Dinner buffet was cancelled without reason and food service was described as unreliable/poor.
Overall Experience
9
Multiple issues reported (cleanliness, amenities, service, food) but excellent location and a notably helpful staff member tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-30 15:33

Property Description

Central Location in Darjeeling
Located just 12 km from Tiger Hill, Yashshree Sanderling Mall Road offers a convenient stay near popular attractions like the Japanese Peace Pagoda and Ghoom Monastery.

Comfortable Accommodation and Services
Guests can enjoy a relaxing stay with amenities such as a terrace, free private parking, a restaurant, and a 24-hour front desk. The hotel also offers free WiFi, room service, and options for buffet, à la carte, or continental breakfast.

Convenient Facilities and Activities
For guests' convenience, the hotel provides airport transfers, car hire services, and business facilities including fax and photocopying. Additionally, visitors can explore the area through cycling or visit nearby attractions like the Himalayan Mountaineering Institute And Zoological Park.

Book your stay at Yashshree Sanderling Mall Road for a memorable experience in Darjeeling!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

6.8
Based on 24 reviews
Cleanliness: 4.5
Service: 8.5
Location: 10
Room Quality: 5
Amenities: 5
Value for Money: 7
Food and Beverage: 5.4
Overall Experience: 9
S
Saom Tshering • solo_traveller • in
7
Everything was Good except for the Wifi connectivity which made my work very difficult
Pros:

Hotel Location was good, rooms comfortable, Hot water was available. Bed was large and comfortable. Staff friendly.

Cons:

While booking, the information said there was WIFI in the room and even the reception told me that the Wifi would be possible. But the Wifi in my room 307 did not work. Had a very important Online meetings which caused me a great problem in connectivity. Luckily my mobile network saved my day. Staff was not at all helpful on this matter even after informing that I really needed the Wifi connectivity.

2026-09-19 • via Nuitee
C
cheekati • solo_traveller • in
8
2026-07-05 • via Nuitee
R
Rathod • solo_traveller • in
4
Pros:

Only location

Cons:

Rooms is very dirty and suit against cost is not worth room service very poor and dinner buffet suddenly cancel no reason some reception staff is very rude some girl but Mr Anmol is good person
In room i have booked suite but in suite facility not available very much is missing

2026-06-22 • via Nuitee
P
Prabodh Sharma • family_with_children • np
8
Good Location and Friendly Staff.
2026-04-02 • via Nuitee
R
Raj • young couple • in
4
Wooden floor broken. Furniture looks old and un-polished.
Pros:

Location -Very near to Famous Mall Road

Cons:

Bathroom- No curtain around Shower
Whole bathroom gets wet after one use.
Second person is not at all easy in bathroom.
Tissue rolls get wet and spoil.
No Tissue roll Holder
No hand towel hangar at wash Basin
TV not working
Parking congestion

2025-06-03 • via Nuitee
Y
Yanina • group • cy
4
Good people, but accommodation very poor.
Pros:

Staff was friendly and polite, location very good.

Cons:

Black mould throughout the building, due to high humidity and no heating.
Could not keep the windows open to air the room as local monkeys come in and steal the food and small items.
Often no hot water and often no Wi-Fi.

2025-04-22 • via Nuitee
A
Anisha • family with young children • in
6
Pleasant
2025-01-21 • via Nuitee
S
Sanjay • family with young children • in
8
Very good
2025-01-14 • via Nuitee
A
Amit • family with young children • in
10
Exceptional
2025-01-09 • via Nuitee
G
Gaurav • family with young children • in
1
Bad
Pros:

Very bad experiences. I do not recommend this hotel to anybody. Bathrooms are leaked from the cycling, smelling rooms like a potty🤑. The receptionist is very rough and he is not perfect at the front office but the lady was good, I recommend him to go to other inside sections of the hotel. The outside of the hotel is damn smelly. I am very regrets to book this hotel. Before you book this hotel think 100th time. 😡🤬😡🤬 Totally waste of money. The food had no taste, glasses are smelly like rae fishes.

2024-12-31 • via Nuitee
M
Monalisha • family with young children • in
1
Bad
2024-12-31 • via Nuitee
A
Ayonika • group • in
8
Overall it was good
Pros:

The food was good. Location was close to the Mall. The hotel was overall clean and maintained. Staff were helpful.

Cons:

Only their linen was so clean or white and had stains. They didnt have 24hr hot water but this wasnt a huge problem

2024-12-26 • via Nuitee
S
Saswat • family with young children • in
10
Very nice and comfortable stay
Pros:

The location was good and the rooms were clean and well maintained.mahakal mandir is on the back side of the hotel so with 2 min walk you can get kanchanjanga view .

Cons:

There was no room heater provided. Food options were less.

2024-12-18 • via Nuitee
A
Arne • family with young children • de
7
Good
2024-12-16 • via Nuitee
D
Danu • family with young children • np
5
Passable
Cons:

Noting as expected

2024-12-14 • via Nuitee
K
Kumar • young couple • in
9
Superb
2024-12-06 • via Nuitee
R
Raksha • young couple • in
9
Superb
2024-10-14 • via Nuitee
B
Barun • family with young children • in
1
Bad
Pros:

Water was dropping down from the sprinkler in the bathroom

Cons:

location

2024-10-04 • via Nuitee
A
Amanshah55 • young couple • np
10
Exceptional
Pros:

It was great!

2024-09-30 • via Nuitee
N
Nadeem • review category business travellers • in
7
Good spacious Hotel
Pros:

Location is very good near the Mall Road. Rooms are spacious and common areas are also spacious. Hotel facilities are good including Elevator and parking.

Cons:

Two lights were not working. The comode seat was stained.

2024-09-29 • via Nuitee