Hotel SOOT

Hotels
8 (107 reviews)
643, VIP Road , kolkata , in

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great location
Helpful staff
Clean hotel
Cons:
Noisy rooms
Breakfast inadequate
Poor bathroom accessibility

Categories

Cleanliness
7.64
Some reviews mentioned noise and bathroom accessibility issues, affecting the overall cleanliness perception.
Service
9.11
Staff were mentioned positively in multiple reviews, indicating good overall service.
Location
9.15
The location is often highlighted as very good and accessible.
Room Quality
7.1
Concerns about noise levels and room accessibility noted in reviews.
Amenities
8.13
Amenities received positive feedback, but some improvements needed.
Value for Money
7.09
Breakfast included in room charges was mentioned as a concern, affecting perceived value.
Food and Beverage
7.64
Breakfast options were deemed insufficient by some guests.
Overall Experience
8.11
Overall pleasant experiences cited, with notable suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:22

Property Description

Luxurious Accommodation: Indulge in air-conditioned rooms with free WiFi and modern amenities at Hotel SOOT.

Delectable Dining Options: Enjoy a variety of cuisine options at the on-site restaurant serving American, Chinese, and Korean dishes.

Convenient Location: Located just 1 km from Netaji Subhash Chandra Bose International Airport, Hotel SOOT offers easy access to transportation hubs.

Book your stay at Hotel SOOT now and experience comfort and convenience like never before.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 107 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 8.11
T
Tejas • extended_group • in
5
2026-07-13 • via Nuitee
A
Anirudh • family_with_children • in
8
Great location and new hotel with big rooms. Staff need to be more considerate.
Pros:

Location was excellent. The room was spacious. The support staff was very kind.

Cons:

The reception staff were a bit unkind to our request. They even charged us the Re.1 that was due and eventually kept Rs. 4 without giving the change back. Not much in monetary value but the attitude was wrong.

2026-07-05 • via Nuitee
D
David • solo_traveller • us
7
2026-07-04 • via Nuitee
J
JALELUR • solo_traveller • in
9
Good and comfortable stay good food
Pros:

good breakfast
good location
good polite staff

Cons:

room could have been a bit bigger

2026-06-24 • via Nuitee
J
Jha • solo_traveller • in
10
2026-05-21 • via Nuitee
O
Oswald Robert • couple • in
8
2026-05-14 • via Nuitee
B
Bethany • couple • gb
9
2026-05-09 • via Nuitee
M
manoj • couple • in
10
Pros:

Everything

Cons:

Nothing

2026-05-07 • via Nuitee
I
Ikundi • solo_traveller • au
4
Pros:

This is a hotel for local Indian travellers. If you are a tourist/foreigner they are not interested in listening to you, let alone trying to help you! Booked airport pick-up didn't show. Nor did hotel car to take us back to airport. We (72 & 76yrs) were given little help to arrange transport into the city to conduct business.
Beds were comfortable but there was no hot water after the first shower.
Breakfast and dinner were tasty & wait staff attentive but I would never stay here again!

2026-04-25 • via Nuitee
A
Angela • extended_group • gb
6
Nice hotel in very handy location for the airport but the pool was unclean
Pros:

Beautiful room.

Cons:

The pool was unclean and while we were staying there was work being done around the pool. The workmen were actually sweeping their dirty water into the pool. This therefore meant I was unable and unwilling to use the pool which was very disappointing as this was one of the main reasons I chose this pool. Sadly this means I wouldn’t recommend the hotel.

2026-04-25 • via Nuitee
M
Mukherjee • family_with_children • ph
10
excellent
Pros:

good room but what it made all different for me is the help I get from staff and owner as I had an medical emergency . very very supportive

2026-04-19 • via Nuitee
R
Ramani • couple • us
9
Great place to stay close to the airport.
Pros:

Close to the airport. Good spacious room. Staff is very good.

Cons:

Very difficult to get transportation to get to town as it’s on the side of the road that makes uber go to far to make a u-turn so they don’t come. However, the hotel we found out can arrange their hotel car. Because our frustration with transportation, the manager very kindly arranged a free ride to the airport.

2026-03-26 • via Nuitee
T
Tina • family_with_children • de
8
Pros:

In der Nähe des Flughafens, aber nicht gut zum Laufen. Kostenloser Airport drop off hat gut funktioniert. Pool auf dem Dach war toll, abends hat die Rooftop Bar geöffnet, und alles ist schön beleuchtet und war gut besucht. Frühstück war ok, haben auch zu Abend gegessen, auch ok. Angenehm war, dass es für Fruh-Abreiser schon Kleinigkeiten zum Frühstück gab, Obst, Sandwiches z.B., durften auch was mitnehmen.

Cons:

Check in hat lange gedauert, erst wurde unsere Buchung nicht gefunden, und bei unserer späten Ankunft war das nervig.

2026-03-24 • via Nuitee
A
Arijit • couple • in
10
2026-03-21 • via Nuitee
M
Mauricio • extended_group • es
8
2026-03-18 • via Nuitee
M
Mrs. Roy • solo_traveller • au
7
Great location near airport
Pros:

Conveniently situated near the International Airport. Staff was good and helpful. Food was ok. Pick up and drop off was well managed. Uber was available easily through app. Water fresher was good in the bathroom and proper lighting in the room and bathroom. Full length mirror was there in the room, which I check first thing in the room and cleanliness. They have Wi-Fi, but I never use hotel ones as I use international roaming always when I travel for security reasons solely.

Cons:

Not much but few. Had to call room service to supply the missing items in the room few times and to connect the refrigerator as it was not plugged and ready for use. The quilt cover was stained and had to ask to change. The floor carpet in front of the bed requires replacing or thorough cleaning. Attention to minute details is needed.

2026-03-17 • via Nuitee
D
DIPAYAN • family_with_children • in
9
2026-03-14 • via Nuitee
S
Soeleen • solo_traveller • in
7
Pros:

Service, food

Cons:

No soap stand in toilet.

2026-03-14 • via Nuitee
P
paul • family_with_children • gb
8
Pros:

We were stuck here for 9 nights due to the Iran war. Reception rang every evening to check we were comfortable. Staff were very helpful including Bimal Das and Ankini in the restaurant. And the room attendant Baban Dey was exceptional.

Cons:

Swimming pool cold

2026-03-12 • via Nuitee
S
Saswata • couple • au
7
Location close to airport but this hotel needs improvement on many fronts to compete with other hotels of the same star
Pros:

Location is close to the Kolkata international airport. Facilities are decent and staff are good but still not at par with other hotels of the same star level. Still loads of scope for learning and improvement.

Cons:

No toilet paper in the bathroom. Had to ask for it twice before request was fulfilled. No cutlery in the room for making tea or coffee. Shower door had hinges but no actual door. During breakfast, restaurant staff were more interested in asking for the room number than providing service. Staff were standing idle but tables were not clean. Glasses and cutlery were not replenished on time.

2026-03-12 • via Nuitee