Pacific Hotel Cairns

Hotels
8 (3960 reviews)
43 The Esplanade , Cairns , AU

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Accommodating staff
Great location
Clean and spacious rooms
Cons:
Black mold issues
Lack of amenities
Inconsistent food quality

Categories

Cleanliness
6.25
Several reviews mentioned issues with black mold and need for maintenance.
Service
9.25
Many reviews highlighted the accommodating nature of the staff.
Location
9.25
Consistently praised as prime and central in most reviews.
Room Quality
8.25
General sentiment reflects a good experience with clean and spacious rooms.
Amenities
7.25
Some issues raised about the lack of certain amenities such as bars and old lifts.
Value for Money
8.25
Overall good value despite some concerns about cleanliness and amenities.
Food and Beverage
7.25
Concerns regarding breakfast not meeting expectations and no complimentary water.
Overall Experience
8.25
Positive overall experience, with specific highlights noted, though some drawbacks exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:54

Property Description

Stunning Views and Modern Comforts

At Pacific Hotel Cairns, wake up to breathtaking views of Trinity Harbour from your private balcony. Enjoy modern amenities like free WiFi, flat screen TVs, and 24-hour room service. Upgrade to the luxurious Tropical Luxe Rooms for a truly indulgent stay with Italian ensuites and over-sized flat screen TVs.

Convenient Facilities and Services

Relax in the guest lounge, take a dip in the outdoor swimming pool, or explore the waterfront boardwalks just steps away. The 24-hour reception team is always ready to assist, ensuring a seamless experience throughout your stay.

Award-Winning Dining Experience

Indulge in the unique Brazilian-inspired BBQ Churrasco dining experience at Bushfire Flame Grill Restaurant. Don't miss the delicious buffet breakfast served daily. For dinner, savor Australian cuisine offerings like Buttermilk Chicken Burger and Chargrilled Veg Salad.

Book now for an unforgettable stay at Pacific Hotel Cairns!

Important information:

Please note there is a 2% charge when you pay with a Visa or Mastercard credit card, 3.5% for JCB or Diners Club credit card and 1.98% for American Express.

Please note breakfast is available at the restaurant at an additional charge of $29.90.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact the Pacific Hotel Cairns for more information, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 3960 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
R
Rodney • couple • au
8
Great short stay
Pros:

General pricing and location

Cons:

Street noise herd from room

2026-11-01 • via Nuitee
C
CHI CHI • solo_traveller • au
6
Pros:

Rooms were spacious

Cons:

Staff weren't too friendly

2026-10-31 • via Nuitee
A
Alisha • couple • au
8
2026-10-31 • via Nuitee
D
Dilshi • solo_traveller • au
8
Overall was good!
Pros:

Very central. Pretty basic but had everything we needed

Cons:

No double lock on the door

2026-10-31 • via Nuitee
D
David • couple • au
8
2026-10-30 • via Nuitee
S
Shane • couple • nz
8
Pros:

Easy walk to the lagoon, restaurants & bars

2026-10-30 • via Nuitee
M
MIchel • solo_traveller • au
10
2026-10-30 • via Nuitee
A
Adele • couple • au
9
Enjoyable
Pros:

Location to lots of restaurants and very central

Cons:

Nil

2026-10-30 • via Nuitee
C
Curry • couple • au
8
Very good
2026-10-29 • via Nuitee
M
Michelle • couple • gb
9
Very friendly staff and great location. Would recommend!
Pros:

Spacious room, location to harbour and great views

Cons:

Unfortunately got bitten a few times in room and would have liked access to a bar later in evening

2026-10-29 • via Nuitee
C
Chaitali • family_with_children • au
9
2026-10-29 • via Nuitee
D
Dakota • couple • au
9
Excellent spot, beautiful room and beautiful views
Pros:

The location and views were incredible! Watching the sunrise over the bay was beautiful. The location is spectacular, placed right in the middle of all the restaurants. There is a parking fee, however, $15 a day is quite reasonable in my opinion.

Cons:

The aircon in our room wasn’t excellent but worked enough to keep us somewhat comfortable. Would be excellent if they put a microwave and toaster in the rooms as we were sort of forced to have to purchase dinner elsewhere.

2026-10-28 • via Nuitee
S
Stacey • couple • au
8
2026-10-28 • via Nuitee
C
Christine • solo_traveller • au
9
Pros:

Love the view.the staff was amazing. Breakfast very good the pool was nice location amazing definitely nice to stay

Cons:

The shower need more not easy to control balcony very small

2026-10-27 • via Nuitee
B
Bianca • couple • au
8
2026-10-27 • via Nuitee
D
Danni • couple • au
9
Awesome gladly recommend
Pros:

Loved staying here and would gladly would again facilities were comfortable and clean

Cons:

Nothing to report

2026-10-27 • via Nuitee
T
Tearna • extended_group • au
8
Pros:

The room was a good size and nice and clean.

Cons:

The shower was a bit short and there were no utensils/crokery.

2026-10-27 • via Nuitee
H
Helen • extended_group • au
8
2026-10-25 • via Nuitee
J
Jo • couple • au
10
Quality comfort
Pros:

Comfortable bed, great air-conditioning. Beautiful views

Cons:

N/A

2026-10-25 • via Nuitee
H
Hayley • couple • au
10
2026-10-25 • via Nuitee