Captain Morgan House

Hotels
7.1 (230 reviews)
12 Calle Ten-bel , Arona , ES

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Location
Affordability
Cons:
Cleanliness Issues
Room Ventilation
Service Communication Problems

Categories

Cleanliness
4.4
Multiple reviews highlighted issues with cleanliness, including reports of cockroaches and unpleasant odors.
Service
8.4
Some initial friendliness, but issues in communication and support were reported, affecting overall perception.
Location
9.4
The location received positive feedback for being near the beach and convenient for parking.
Room Quality
5.9
Several guests reported dissatisfaction with room conditions, including lack of windows and poor ventilation.
Amenities
6.4
Amenities were perceived as lacking, especially compared to expectations set by online representations.
Value for Money
7.4
While some guests found the price attractive, many felt it did not justify the quality received.
Food and Beverage
7.4
Food and beverage options were not discussed in the reviews; assigned average rating.
Overall Experience
7.5
Mixed experiences overall led to a slightly above average score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:39

Property Description

Luxurious Accommodations
Captain Morgan House offers air-conditioned rooms with free WiFi and a private entrance for added convenience. Each unit is equipped with modern amenities including a flat-screen TV, a private bathroom, and even a fully equipped kitchen in some rooms. Guests can also enjoy complimentary wine or champagne during their stay.

Family-Friendly Environment
With spacious family rooms and a sun terrace, this property is perfect for families looking to relax and unwind. The homestay provides bed linen and towels, ensuring a comfortable stay for guests of all ages. Additionally, sightseeing tours are easily accessible for those looking to explore the surrounding area.

Ideal Location
Conveniently located near Playa La Ballena and other popular beaches, Captain Morgan House is the perfect choice for travelers seeking a beachside retreat. With Playa Las Galletas and Playa de Montaña Amarilla just a short distance away, guests can easily soak up the sun and enjoy the beautiful surroundings.

Book your stay at Captain Morgan House now for a memorable and relaxing getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 230 reviews
Cleanliness: 4.4
Service: 8.4
Location: 9.4
Room Quality: 5.9
Amenities: 6.4
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.5
M
Maksym • couple • ua
1
Ужасно
Pros:

Близко к аэропорту

Cons:

Ужасное соотношение цены и качества. Было грязно, кондиционер в плесени. Нас поселили в другой номер, не тот который мы бронировали и он без окна!! Нечем было дышать. В ванной бегали клопы и тараканы, в фене для волос сидело 2 таракана. Постель с дырками. Это было очень плохо!!

2026-09-18 • via Nuitee
C
Carmen Delia • family_with_children • es
1
PESIMA
Pros:

NADA, es un apto lleno de cucas corriendo por todos lados, la tapa del baño sucia, la tele no funciona, sabanas negras, cucas por la ducha, por la vasija, por la cocina, por todos lados. NO lo recomiendo a nadie

Cons:

TODO

2026-09-12 • via Nuitee
J
Jorge Luis • couple • es
5
Pros:

El anfitrión genial

2026-09-10 • via Nuitee
G
Gabriel • solo_traveller • es
3
Cons:

Mi estancia no ha sido agradable. Está bien ubicado y con mucho aparcamiento pero tienen muchas cosas que mejorar. Estaba sucio, al igual que la ropa de cama con chinazos de pitillo, telas de araña y el WC sucio. Habìa cucarachas y el cajetìn de la llave estaba abierto cuando llegamos de madrugada.

2026-09-06 • via Nuitee
G
Greta • couple • it
1
Cons:

Le lenzuola erano sporche.
Alla doccia mancava un’anta e pertanto, non potendosi chiudere, risultava inevitabile la fuoriuscita dell’acqua.
Erano presenti blatte.

2026-09-06 • via Nuitee
O
ostalari • couple • es
2
No vayas a este sitio
Pros:

Nada

Cons:

Un lugar sin ventana, el aire acondicionado no enfriaba, la ducha sin puerta y lo peor los insectos correteando por el suelo. Pésimo y demasiado caro

2026-09-05 • via Nuitee
D
Danilo • couple • es
2
Cons:

Esta muy sucio mal cuidado y cucarachas

2026-09-04 • via Nuitee
S
Suleyma • couple • es
3
Pros:

El aire acondicionado y la TV

Cons:

Nada más llegar el chico nos dijo que el cheking era a una hora en específico y no nos iba q dejar entrar cuando hacía en la calle 40 grados y encima ya lo tenían limpio. Las sábanas sucias, suelo sucio, no buena presencia en limpieza, las sábanas negras desagradable

2026-08-30 • via Nuitee
J
Joshua • solo_traveller • es
1
Pros:

Pésimo

Cons:

Todo

2026-08-23 • via Nuitee
P
Power • solo_traveller • ie
1
2026-08-22 • via Nuitee
M
Miklos • solo_traveller • hu
7
2026-08-17 • via Nuitee
C
Claudia marcela • couple • es
3
2026-08-14 • via Nuitee
P
Pérez Bordón • solo_traveller • es
1
Pros:

El baño tenía un olor desagradable insoluble totalmente y al estar la habitación ahí no se podía dormir era súper fuerte

Cons:

El trato fue bueno pero el olor era muy fuerte y desagradable estoy esperando que me compensen las otras dos noches solo puse resistir una noche y apenas dormí

2026-08-12 • via Nuitee
A
AMARJEET • solo_traveller • es
8
2026-08-11 • via Nuitee
N
Nieves • solo_traveller • es
10
Pros:

Personal encantador y muy amable

Cons:

Nada todo genial

2026-08-08 • via Nuitee
C
Carole • solo_traveller • fr
8
2026-08-04 • via Nuitee
Y
Yraya • solo_traveller • es
1
ladrones
Pros:

nada porque son unos ladrones, no llevéis nada en efectivo porque os lo roban

Cons:

nada me gustó

2026-08-02 • via Nuitee
J
José Antonio • couple • es
1
2026-07-22 • via Nuitee
C
Carole • solo_traveller • fr
6
Pros:

Proche de l'aéroport, bien pour 1 ou 2 nuits.

Cons:

Bâtiment vieillissant, peu d'équipements.

2026-07-15 • via Nuitee
P
Pablo • couple • es
7
2026-07-12 • via Nuitee