Park Hotel

Hotels
7.1 (73 reviews)
Rafael Arellano Frente al Terminal Terrestre , Tulcán , EC

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High charges not matched with booking
Small room sizes

Categories

Cleanliness
6.18
Some reviews indicate issues with room cleanliness and maintenance.
Service
7.65
Most guests found the staff to be friendly and accommodating.
Location
8.19
The location is frequently praised for its proximity to tourist spots and amenities.
Room Quality
6.64
Concerns about room size and comfort were mentioned in several reviews.
Amenities
7.17
Amenities received mixed reviews; some guests appreciated them, others felt they were lacking.
Value for Money
6.63
Guests expressed dissatisfaction over unexpected fees not communicated at booking.
Food and Beverage
7.18
The restaurant and food quality received positive feedback.
Overall Experience
7.15
Overall experience was mixed; some enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:44

Property Description

Convenient Facilities
Comfortable Accommodations
Delicious Dining Options

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 73 reviews
Cleanliness: 6.18
Service: 7.65
Location: 8.19
Room Quality: 6.64
Amenities: 7.17
Value for Money: 6.63
Food and Beverage: 7.18
Overall Experience: 7.15
M
Marco • solo_traveller • ec
8
2026-10-07 • via Nuitee
C
CHRISTIAN • solo_traveller • ec
4
Cons:

olor a humedad en la habitacion

2026-08-27 • via Nuitee
S
Santiago • solo_traveller • mx
7
2026-08-26 • via Nuitee
A
Andrea • family_with_children • ec
4
Cons:

Sucio

2026-08-20 • via Nuitee
W
Willem • couple • nl
7
Eenvoudig hotel voor overnachting in het centrum en dichtbij busstation
Pros:

Ideale plek voor een nachtje in Tulcan

Cons:

Geen ontbijt mogelijkheid

2026-08-18 • via Nuitee
M
Mendoza • solo_traveller • ec
9
2026-08-08 • via Nuitee
S
Sebastián • solo_traveller • cl
9
2026-08-06 • via Nuitee
L
Leonardo • couple • co
9
2026-07-19 • via Nuitee
V
Victor • family_with_children • ec
10
Pros:

Recomendado confortable limpio

2026-07-11 • via Nuitee
T
tirado • solo_traveller • ec
2
2026-07-09 • via Nuitee
A
Ania • solo_traveller • pl
2
Pros:

Stuff was good

Cons:

There wasn't enough space in the room to open my suitcase. There was hair on the bed linens, and even on the floor. There is a glass panel above the room door that lets light into the room, so it never gets completely dark. It was also very noisy.

2026-07-08 • via Nuitee
G
Guy • family_with_children • gb
6
2026-07-04 • via Nuitee
M
Mayra • solo_traveller • mx
10
Pros:

El personal es muy amable, está súper bien ubicado frente a la terminal de autobuses

Cons:

Pocas toallas en las habitaciones

2026-06-23 • via Nuitee
B
BAUTISTA • solo_traveller • co
6
No adecuado para descansar, quiza de pasada por su ubicación.
Pros:

Un lugar muy bien ubicado ya que queda al frente de la terminal.

Cons:

Si lo que deseas es descansar aqui no es, toda la noche es 24/7 lo que hace que el ruido del exterior e interior sea exagerado.

2026-06-20 • via Nuitee
A
Andrés • solo_traveller • ec
6
Pros:

parqueadero

Cons:

servicio

2026-06-20 • via Nuitee
T
tirado • solo_traveller • ec
10
2026-06-15 • via Nuitee
H
Hada • solo_traveller • ec
10
2026-06-14 • via Nuitee
E
ERIC • couple • fr
8
correspond a notre besoin
Pros:

emplacement tres bien situe a proximité immediate gare routiere

Cons:

wifi un peu lent dans la chambre

2026-06-11 • via Nuitee
C
Camila • solo_traveller • ec
8
2026-06-11 • via Nuitee
M
maribel • solo_traveller • us
3
Pros:

Staff tried his best and was attentive

Cons:

The room was very tight, bathroom was awkward and had a bad smell. Beds were very uncomfortable, didnt include any toiletries or towels,, and the room was not cleaned thoroughly. The receptionist tried very hard to fix the problem: came to inspect upon making him aware of the dirty found, handled us cleaned towels and paper towel and some soap, and even tried to switch rooms but the one avaliable had a moldy and humidity smell that was intolerable. In addition to all this fiasco, there was heavy noise the entire night coming from the bar/restaurant within the same hotel. We couldn't use the pool and sauna because when we arrived, they had closed the pool for maintenance, so I can't provide feedback about that. This place unfortunately doesn't meet the expectations of a hotel. It is very low quality and feels overpriced for what they charge.

2026-05-29 • via Nuitee