Queens Hotel Chitose

Hotels
8.3 (1488 reviews)
Saiwai-cho 5cho-me 6-1 , Chitose , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues (mold)
Rooms are on the smaller side

Categories

Cleanliness
7.51
Some reviews indicated cleanliness issues such as mold on the shower curtains.
Service
9.48
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.02
Location is excellent, particularly close to the airport and transport options.
Room Quality
6.97
Rooms are noted as being small but comfortable.
Amenities
8
Amenities include a public bath and good breakfast options.
Value for Money
8.46
Many reviews indicate good value with respect to pricing.
Food and Beverage
8.51
Breakfast offerings received positive feedback for quality.
Overall Experience
8.48
Overall, guests reported a satisfying experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:33

Property Description

Convenient Location and Services
Located just a 5-minute walk from JR Chitose Station, Queens Hotel Chitose offers a 24-hour front desk, free shuttle service, and luggage storage for your convenience.

Comfortable Accommodations
Each guest room features modern amenities including a flat-screen TV, air-conditioning, coffee machine, and refrigerator. Stay connected with free WiFi throughout the property.

Relaxation and Dining Options
Unwind in the large public bath or sauna after a day of sightseeing. Enjoy a delicious Western or Japanese-style breakfast for an additional fee, and savor Japanese and Asian flavors at the on-site bar.

Ready to experience comfort and convenience at Queens Hotel Chitose? Book your stay now for a memorable trip!

Important information:

Free drop-off service from the hotel to New Chitose Airport is available daily every 30 minutes between 06:30 and 10:30. Please note, free pick-up service from the airport is not provided by the property.In the event of an early departure, the property will charge you the full amount for your stay.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.3
Based on 1488 reviews
Cleanliness: 7.51
Service: 9.48
Location: 9.02
Room Quality: 6.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
T
Tsuiying • family_with_children • tw
9
Pros:

男櫃檯人員服務親切，房間大又舒適

Cons:

女櫃檯人員服務態度不佳

2026-07-22 • via Nuitee
L
LIANG-CHIEH • family_with_children • tw
9
Pros:

服務人員親切，環境乾淨，飯店距離車站近。

Cons:

早餐是套餐方式，可選擇類別較少。

2026-07-21 • via Nuitee
M
Mamoru • couple • jp
9
Pros:

朝食が最高に美味しかったです
施設も新しく清潔でしたね
また、利用したいです

Cons:

なし

2026-07-20 • via Nuitee
K
Kayla • couple • us
10
Excellent place to stay by Chitose airport (1 stop away or a short taxi ride). Very clean!
Pros:

Great rooms that were clean and had nice beds. Staff was welcoming.

Cons:

Nothing.

2026-07-20 • via Nuitee
L
LUNG-SHENG • extended_group • tw
7
長時間候機搭機，到北海道時可以方便快速回到房間休息，對同行的長輩和朋友們都是好的安排。
Pros:

住宿地點出車站走路不遠，覺得很方便。
停留時間不久，選擇房型空間不大，但性價比還行。

2026-07-20 • via Nuitee
A
Akira • solo_traveller • jp
9
2026-07-20 • via Nuitee
S
SACHIKO • couple • jp
7
立地良し
2026-07-18 • via Nuitee
尚誠 • extended_group • tw
8
2026-07-14 • via Nuitee
鈴木 • family_with_children • jp
8
クオリティもコスパもとても良い。
Pros:

とても綺麗で清潔感があった。TVが大きかった。部屋着がよかった。
部屋のコーヒーと水のサービスは嬉しい。
千歳駅からも近い。
とても安い（宿泊代）と思う。

Cons:

・トイレ、バスと洗面台は分かれていると良い（複数人で泊まるので）
・和室に敷く布団が薄かったためか、朝になって腰が痛かった。
・洋朝食のハンバーグは大きすぎて朝には向いていないと思う。

2026-07-13 • via Nuitee
T
Ting-Yu • couple • tw
9
Pros:

近千歲JR,附近有AEON,還有湯咖哩

2026-07-13 • via Nuitee
J
James • couple • us
8
2026-07-11 • via Nuitee
C
Chin Hung Lin • couple • tw
7
2026-07-11 • via Nuitee
H
harigae • family_with_children • jp
8
また行きたい
Pros:

写真よりも、思ったより中身が良いホテルでよかむたです

Cons:

なし

2026-07-11 • via Nuitee
城戸 • solo_traveller • jp
7
Pros:

設備が綺麗で清潔感がある。大浴場も良い。

Cons:

費用が高い。

2026-07-06 • via Nuitee
S
Shinobu • solo_traveller • jp
7
Pros:

駅近で清潔で気持ちいいお風呂もあって、空港移動の一泊にはとても良かったです。

Cons:

部屋のトイレが、ユニットバスと一体だったのが唯一残念でした。

2026-06-28 • via Nuitee
I
ITOH • couple • jp
7
良かった
Pros:

立地
駅からとても近い
建物が目立つ作りなのでアクセスしやすい

Cons:

喫煙部屋だったからか少し部屋が汚かった

2026-06-27 • via Nuitee
Y
YI-FAN • extended_group • tw
10
棒
Pros:

我覺得是櫃檯幫我服務的小姐，說了一口流利的中文（應該是台灣人）很熱情的幫助我們辦理CHEN IN
撫慰了我緊張的心情；前往的機場巴士 真的很棒

Cons:

沒有

2026-06-27 • via Nuitee
舒尹 • family_with_children • tw
8
Pros:

乾淨舒適地點很好

2026-06-26 • via Nuitee
Y
YOSHIKO • couple • jp
10
2026-06-26 • via Nuitee
L
Lee Kien • solo_traveller • sg
7
Stay near airport
Pros:

Near to train station to airport.

Cons:

The walking from train station was a bit dark.

2026-06-25 • via Nuitee