Queens Hotel Chitose

Hotels
8.3 (1507 reviews)
Saiwai-cho 5cho-me 6-1 , Chitose , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues (mold)
Rooms are on the smaller side

Categories

Cleanliness
7.51
Some reviews indicated cleanliness issues such as mold on the shower curtains.
Service
9.48
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.02
Location is excellent, particularly close to the airport and transport options.
Room Quality
6.97
Rooms are noted as being small but comfortable.
Amenities
8
Amenities include a public bath and good breakfast options.
Value for Money
8.46
Many reviews indicate good value with respect to pricing.
Food and Beverage
8.51
Breakfast offerings received positive feedback for quality.
Overall Experience
8.48
Overall, guests reported a satisfying experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:33

Property Description

Convenient Location and Services
Located just a 5-minute walk from JR Chitose Station, Queens Hotel Chitose offers a 24-hour front desk, free shuttle service, and luggage storage for your convenience.

Comfortable Accommodations
Each guest room features modern amenities including a flat-screen TV, air-conditioning, coffee machine, and refrigerator. Stay connected with free WiFi throughout the property.

Relaxation and Dining Options
Unwind in the large public bath or sauna after a day of sightseeing. Enjoy a delicious Western or Japanese-style breakfast for an additional fee, and savor Japanese and Asian flavors at the on-site bar.

Ready to experience comfort and convenience at Queens Hotel Chitose? Book your stay now for a memorable trip!

Important information:

Free drop-off service from the hotel to New Chitose Airport is available daily every 30 minutes between 06:30 and 10:30. Please note, free pick-up service from the airport is not provided by the property.In the event of an early departure, the property will charge you the full amount for your stay.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1507 reviews
Cleanliness: 7.51
Service: 9.48
Location: 9.02
Room Quality: 6.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
E
eunkyoung • solo_traveller • kr
8
치토세의 가성비 좋은 호텔
Pros:

위치, 직원친절도, 청결 모두다 좋았다.
그리고 1층에 온천탕이 있는 것이 최고였다.

Cons:

숙소내 룸의 크기가 다소 작아 좁은 느낌이였다.

2026-08-29 • via Nuitee
H
HANN YOW • couple • tw
10
Pros:

這裡離車站跟Aeon都很近，地點方便，一樓有湯屋、餐廳，早餐價格實惠，大廳服務人員親切且專業，停車位充足，非常方便👍👍謝謝你們提供我們回台灣前舒適方便的住宿服務！

2026-08-28 • via Nuitee
T
tommaso • couple • it
8
2026-08-27 • via Nuitee
S
SEIJI • solo_traveller • jp
7
2026-08-25 • via Nuitee
O
OSAMU • couple • jp
9
Pros:

室内の設備や備品が充実している。

2026-08-25 • via Nuitee
L
Lucas • solo_traveller • fr
8
2026-08-23 • via Nuitee
S
Sally • couple • gb
9
2026-08-21 • via Nuitee
I
Ivan • solo_traveller • it
8
2026-08-20 • via Nuitee
M
MASAHIRO • solo_traveller • jp
6
コスパは悪い
Pros:

朝食

Cons:

お風呂が狭い
スタッフ暗い

2026-08-20 • via Nuitee
A
ATSUSHI • family_with_children • jp
9
2026-08-18 • via Nuitee
わー • family_with_children • jp
7
リーズナブルでマル。
Pros:

目的地から近くて良かった。
朝食安くて良い。

Cons:

特に無し。

2026-08-13 • via Nuitee
T
Tsutomu • solo_traveller • jp
8
2026-08-11 • via Nuitee
M
MAN KIN • couple • hk
8
2026-08-08 • via Nuitee
M
Mingyun • solo_traveller • jp
9
翌朝空港向かうため、一晩休むだけで、時間の余裕ができて、1万円前半で良かった。
2026-08-06 • via Nuitee
T
tetsuto • solo_traveller • jp
8
エアコン性能は良かった
Pros:

大浴場

Cons:

サウナがあるけど水風呂が無い
アルコール自販機が無い
ルームウェアのサイズがフリーとなってましたがMしか無く着やすく無い

2026-08-05 • via Nuitee
T
Tsuiying • family_with_children • tw
9
Pros:

男櫃檯人員服務親切，房間大又舒適

Cons:

女櫃檯人員服務態度不佳

2026-07-22 • via Nuitee
L
LIANG-CHIEH • family_with_children • tw
9
Pros:

服務人員親切，環境乾淨，飯店距離車站近。

Cons:

早餐是套餐方式，可選擇類別較少。

2026-07-21 • via Nuitee
L
LUNG-SHENG • extended_group • tw
7
長時間候機搭機，到北海道時可以方便快速回到房間休息，對同行的長輩和朋友們都是好的安排。
Pros:

住宿地點出車站走路不遠，覺得很方便。
停留時間不久，選擇房型空間不大，但性價比還行。

2026-07-20 • via Nuitee
M
Mamoru • couple • jp
9
Pros:

朝食が最高に美味しかったです
施設も新しく清潔でしたね
また、利用したいです

Cons:

なし

2026-07-20 • via Nuitee
A
Akira • solo_traveller • jp
9
2026-07-20 • via Nuitee