DoubleTree by Hilton Melbourne

Hotels
•
Doubletree by Hilton
8.5 (2121 reviews)
270 Flinders Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Room size issues
Mixed room quality
Inconsistent service

Categories

Cleanliness
7.89
Clean but some rooms show signs of wear.
Service
9.36
Hotel team was friendly and responsive to room changes.
Location
9.9
Central location with easy access to restaurants and attractions.
Room Quality
7.35
Mixed sentiments; some rooms lacked windows or were small.
Amenities
8.38
Modern amenities available, but some lacking in quality.
Value for Money
7.84
Disappointment due to room quality not matching price.
Food and Beverage
8.39
Breakfast options were good, but some found it lacking.
Overall Experience
8.86
Overall experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Central Location in Melbourne CBD
Situated in the heart of Melbourne CBD, DoubleTree by Hilton Melbourne - Flinders Street offers convenience and comfort just steps away from popular attractions like Federation Square and City Circle Tram stop. Explore the city with ease!

Modern Rooms with Stunning Views
Relax in air-conditioned rooms equipped with work desks and scenic city or Yarra River views. Enjoy a cozy stay with tea/coffee making facilities at your fingertips.

Dining and Convenience
Indulge in modern Australian cuisine at The Lobby Restaurant or unwind with a drink at The Lobby Bar. With a 24-hour reception, concierge service, and tour desk available, your every need is catered to effortlessly.

Ready to experience the best of Melbourne? Book your stay at DoubleTree by Hilton Melbourne now!

Important information:

Please note that there is a 2% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Fitness center is closed from 2026-06-05 until 2026-05-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs AUD 14.95 per 24 hours.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2121 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.86
L
Leniana • solo_traveller • au
7
2026-05-30 • via Nuitee
T
Thomas • couple • au
7
2026-05-28 • via Nuitee
E
Elizabeth • solo_traveller • au
10
Great accommodation
Pros:

Excellent breakfast, friendly staff, great location

Cons:

You could hear people in the rooms next door

2026-05-28 • via Nuitee
C
Christine • extended_group • au
7
Pros:

Breakfast

Cons:

Too noisy

2026-05-28 • via Nuitee
J
Jenny • family_with_children • au
8
Quiet and relaxed
Pros:

NA

Cons:

Nothing

2026-05-28 • via Nuitee
E
Emma • couple • au
10
Our preferred place to stay when we come to Melbourne
Pros:

Accessibility. I use a walking frame

Cons:

Bed is just a bit high off the ground for me - hard for me to get into

2026-05-27 • via Nuitee
G
Gina • couple • au
10
2026-05-26 • via Nuitee
R
Ryan • solo_traveller • au
10
Always fantastic
Pros:

The balcony is amazing. This is our 6th stay.

Cons:

That you only get one cookie on check in 🤣

2026-05-26 • via Nuitee
I
Ilona • couple • au
9
Loved it and will definitely stay here again
Pros:

The friendly staff, the warm cookie, the cleanliness, the bed and bathroom, the breakfast, the location

Cons:

No plug in next to bed
Wonky temp control

2026-05-26 • via Nuitee
B
Burton • couple • au
3
Very good restaurant but the rest was not up to standard
Pros:

The restaurant staff including Hannah Brooks were fantastic. They made our wedding anniversary special. Prices were reasonable and service was excellent.

Cons:

Over priced accommodation. $100 premium for Saturday night for the same bed. No internet access and $24.95 per day per person is exorbitant. Pillows were ordinary. TV reception was poor most of the time and movies cost $34.95 which is dearer than going to the movies!! Luckily we had great service in the restaurant. Reception staff were unsure and looked to the manager too much.

2026-05-25 • via Nuitee
K
Kaylee • couple • au
8
2026-05-25 • via Nuitee
M
Monique • couple • au
9
2026-05-25 • via Nuitee
J
jade rhiannon • couple • au
10
2026-05-24 • via Nuitee
M
Matteo • couple • ch
9
2026-05-24 • via Nuitee
S
Sarah • family_with_children • au
10
Pros:

Upon arrival, we were welcomed with a cookie, even at 2am which we were happy to eat then and there after our red-eye flight. From that point on, everything was beautifully presented and the staff were consistently friendly, greeting us with a cheerful “good morning” each day as we stepped out of the elevators to start our day.

The location was convenient to the event we were attending and trams made the get-around so easy!

Cons:

The only minor issue I noticed was that quite a bit of water tended to come onto the bathroom floor while showering.

2026-05-24 • via Nuitee
G
Gabrielle • couple • au
8
2026-05-24 • via Nuitee
L
Lynn • couple • au
10
2026-05-23 • via Nuitee
S
Shane • solo_traveller • au
10
2026-05-22 • via Nuitee
T
Tanja • couple • au
8
Location, service
Pros:

Staff were lovely, professional
Good location near Flinders station
Gym under renovation but provided voucher to use at local fitness first

2026-05-21 • via Nuitee
S
Sunflower9988 • solo_traveller • au
10
Pros:

Very convenient location; the twin bed room is spacious and confortable.will stay here again if i visir melbourne in future.

Cons:

Nothing

2026-05-19 • via Nuitee