The Sebel Residences Melbourne Docklands Serviced Apartments

Hotels
•
The Sebel
7.8 (1539 reviews)
18 Aquitania Way, Docklands , Melbourne , au

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Pet friendly
Central location
Friendly staff
Cons:
Old furnishings
Noise issues
Poor check-in experience

Categories

Cleanliness
7.21
Some comments suggest issues with cleanliness, such as the sofa needing a clean.
Service
7.98
Mixed reviews on service, with some praising the staff while others reported poor check-in experiences.
Location
8.52
Location praised multiple times, with proximity to trams and local amenities highlighted.
Room Quality
7.47
Several complaints regarding room comfort and furnishings, with mentions of old decor.
Amenities
7.8
Amenities noted as reasonable, but some guests expressed desire for improvements.
Value for Money
7.46
Some guests felt the pricing did not align with the overall experience, particularly regarding service frequency.
Food and Beverage
8.01
Positive mentions about accessibility, especially regarding dog-friendly dining options.
Overall Experience
7.98
Overall experience is generally positive, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Waterfront Luxury Living at NewQuay
Located in Melbourne’s vibrant waterfront district of NewQuay, The Sebel Residences Melbourne Docklands Serviced Apartments offer a unique experience across 9 different buildings.

Modern Apartments with Bay Views
Enjoy self-catering apartments with private balconies and access to a fitness centre. Most rooms boast stunning bay views, providing a picturesque backdrop to your stay.

Convenient Amenities and Access
With fully equipped kitchens, laundry facilities, free cable TV, and complimentary City Circle Tram access to top attractions, your stay is designed for convenience and comfort.

Experience the best of Melbourne's waterfront living - book your stay at The Sebel Residences Melbourne Docklands Serviced Apartments now.

Important information:

Please note, there is a 1.5% credit card surcharge when using a credit card.
All the photos are display rooms only, and the actual room may vary when booking. Weekly housekeeping is the standard service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 40 per day.

Location

Guest Reviews

7.8
Based on 1539 reviews
Cleanliness: 7.21
Service: 7.98
Location: 8.52
Room Quality: 7.47
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
K
Kahlie • couple • au
9
2026-07-03 • via Nuitee
M
Mary • solo_traveller • au
5
Pros:

Staff at reception excellent

Cons:

Distances between reception facilities and unit location
Unable to lock door of unit Major safety problem and worry as staying alone !!!!

2026-07-03 • via Nuitee
R
Ralph • extended_group • au
9
Perfect location close to tram
Pros:

It had everything needed for a short stay. Parking within the building was great.

Cons:

Key entry to the apartment which was a bit difficult to open and didn’t provide enough safety. Would have better to have a keyless entry may be a code to enter.

2026-07-02 • via Nuitee
C
Colin • couple • au
8
2026-07-02 • via Nuitee
L
LILIAN • family_with_children • au
10
Great apartment for a family
Pros:

Location and views were amazing

Cons:

The property didn’t have many things to do there. No indoor pool

2026-07-01 • via Nuitee
K
koch • family_with_children • au
9
fantatsic experience
2026-07-01 • via Nuitee
J
Josh • couple • au
9
2026-06-30 • via Nuitee
L
Lauri • family_with_children • au
4
In a great location make sure to book room with a view. I wouldn’t be overly excited about this property it’s quite outd
Pros:

Good location

Cons:

Uncomfortable hard beds , the rooms are quite outdated and have a smell, in one of the bathrooms our toilet was right next to the shower and quite small squishy hard to open door.
Tap in kitchen needs fixing sprayed water everywhere.

2026-06-29 • via Nuitee
V
Vicki • solo_traveller • au
8
Tight but comfortable
Pros:

Good location

Cons:

In between commitments

2026-06-29 • via Nuitee
J
Jack • couple • au
10
2026-06-28 • via Nuitee
G
Gillian • solo_traveller • au
9
The perfect studio apartment.
Pros:

The studio apartment was the perfect size, well laid out, and had all the amenities I needed.
There were two air conditioners, so I could control the temperature throughout the apartment.
The trees outside the windows provided an additional layer of privacy.
There was plenty of room to set up a workspace, and the WiFi was great.
The apartment was close to tram transport and an easy walk to lots of cafes and restaurants.
I would absolutely book this apartment again.

Cons:

There was limited light entering the apartment due to the surrounding tall buildings and the trees providing screening. However I was rarely there during the day so it was not an issue.

2026-06-27 • via Nuitee
R
Ranu • couple • au
9
2026-06-27 • via Nuitee
K
Kayla • solo_traveller • au
6
Pros:

It was a good place to stay

Cons:

Honestly the pictures of the room wasn't the exact pictures of the room I thought we were getting a good view from the balcony and it wasn't a good view.

2026-06-24 • via Nuitee
B
Bennett • couple • au
1
Would never stay here again
Pros:

Absolutely nothing

Cons:

The apartment was dirty, empty drinks left on the deck, it stunk and bathroom floor and shower my goodness needs a good clean… I left a day early and I never have complained about a place

2026-06-23 • via Nuitee
A
Amanda • couple • au
10
Went to melbourne for a work event at Crown - enjoyed our stay and walk around the Docklands
Pros:

Room, location, pool, balcony. Comfort of bed.

Cons:

nothing

2026-06-22 • via Nuitee
L
Latu • couple • au
9
2026-06-21 • via Nuitee
K
Kim • couple • au
9
We had a wonderful time in a great location. The Sebel was good value.
Pros:

The breakfast was a great surprise & very satisfying at the downstairs venue. The room was a good size with great views. The shower was awesome and very clean. The room had everything we needed.

Cons:

The bed was a tad hard but otherwise clean.

2026-06-21 • via Nuitee
C
Carl John • couple • au
7
2026-06-20 • via Nuitee
T
Todd • solo_traveller • au
5
2026-06-19 • via Nuitee
G
Gopal • solo_traveller • au
5
Good in price but not same as picture. In picture show balcony have river view but it’s not
Pros:

Cleaning

Cons:

View is not same as in photos totally different location

2026-06-16 • via Nuitee