The Sebel Residences Melbourne Docklands Serviced Apartments

Hotels
•
The Sebel
7.8 (1502 reviews)
18 Aquitania Way, Docklands , Melbourne , au

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Pet friendly
Central location
Friendly staff
Cons:
Old furnishings
Noise issues
Poor check-in experience

Categories

Cleanliness
7.21
Some comments suggest issues with cleanliness, such as the sofa needing a clean.
Service
7.98
Mixed reviews on service, with some praising the staff while others reported poor check-in experiences.
Location
8.52
Location praised multiple times, with proximity to trams and local amenities highlighted.
Room Quality
7.47
Several complaints regarding room comfort and furnishings, with mentions of old decor.
Amenities
7.8
Amenities noted as reasonable, but some guests expressed desire for improvements.
Value for Money
7.46
Some guests felt the pricing did not align with the overall experience, particularly regarding service frequency.
Food and Beverage
8.01
Positive mentions about accessibility, especially regarding dog-friendly dining options.
Overall Experience
7.98
Overall experience is generally positive, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Waterfront Luxury Living at NewQuay
Located in Melbourne’s vibrant waterfront district of NewQuay, The Sebel Residences Melbourne Docklands Serviced Apartments offer a unique experience across 9 different buildings.

Modern Apartments with Bay Views
Enjoy self-catering apartments with private balconies and access to a fitness centre. Most rooms boast stunning bay views, providing a picturesque backdrop to your stay.

Convenient Amenities and Access
With fully equipped kitchens, laundry facilities, free cable TV, and complimentary City Circle Tram access to top attractions, your stay is designed for convenience and comfort.

Experience the best of Melbourne's waterfront living - book your stay at The Sebel Residences Melbourne Docklands Serviced Apartments now.

Important information:

Please note, there is a 1.5% credit card surcharge when using a credit card.
All the photos are display rooms only, and the actual room may vary when booking. Weekly housekeeping is the standard service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 40 per day.

Location

Guest Reviews

7.8
Based on 1502 reviews
Cleanliness: 7.21
Service: 7.98
Location: 8.52
Room Quality: 7.47
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
J
Joshi • solo_traveller • au
9
2026-05-30 • via Nuitee
A
acquaro • couple • au
5
It was nice for a short stay.
Pros:

It was close to the city

Cons:

That we had to pay so much for car parking. And it was very confusing to get to the car park. And the gates didn't open unless you got out to use the pass.

2026-05-30 • via Nuitee
D
Donna • solo_traveller • au
10
2026-05-29 • via Nuitee
D
Don • couple • au
9
Great location, but noise is unreal from the streets.
Pros:

Great location but noisy at night to be honest from the streets.

Cons:

The continual noise from the streets at night.

2026-05-28 • via Nuitee
G
gresham • couple • au
8
A spacious, comfortable and quiet place to stay, with better than Hotel room facilities at a compara
Pros:

The Docklands location is hard to beat , with easy access to the many local facilities , sporting, culinary and cultural.
Away from much of the noise of CBD accommodation, while allowing simple walking or alternate transport methods to cover the short distancesto inner city venues.

Cons:

Although not a problem, some advance notification that the 'apartment ' rooms are in a separate but adjacent building would have saved some minor confusion.

2026-05-27 • via Nuitee
C
Celeste • couple • au
10
2026-05-27 • via Nuitee
M
Marie Denise • solo_traveller • au
9
Pros:

Great location
Good price

2026-05-26 • via Nuitee
N
Nikhil • couple • au
9
2026-05-26 • via Nuitee
K
Keith • extended_group • au
5
Great location, room disappointing
Pros:

Location was excellent, beds clean and comfortable

Cons:

Room was tired, couch had passed it's use-by date for comfort. Bathroom cupboards showed old water damage. Given the Sebel name and the price would have expected better overall quality of room, and a coffee machine!

2026-05-25 • via Nuitee
T
Talia • solo_traveller • au
7
2026-05-24 • via Nuitee
L
Leo • extended_group • au
5
Pros:

The lounge was comfortable, great views, tidy and walkable to most things.

Cons:

I didn’t like that we had to check in and then drive to another building to find parking and check in to our room. The bedrooms were a bit small and there was not a lot of room to place your luggage, left it out in the lounge room. Couldn’t find a spare blanket in the main bedroom wardrobes, it got a little cold. Discovered in in the spare bedroom the morning we left

2026-05-24 • via Nuitee
M
Morgan • solo_traveller • au
8
Dream time
Pros:

Was great location comfy bed and pillows

Cons:

No coffee machine room is in different building. Then reception and carpark is also different building pools and sauna in different building

2026-05-24 • via Nuitee
K
Karen • couple • au
9
Enjoyed,will stay here in future few minutes walk from railway station
Pros:

Very comfy bed, room had all facilities we required for a 2 night stay.

2026-05-23 • via Nuitee
J
Julie • couple • au
8
Overall we enjoyed our stay very much.
Pros:

It was extremely clean and quite a good size unit.

Cons:

The couch was way too hard, the pillows were uncomfortable and all rooms should have Queen size beds.

2026-05-21 • via Nuitee
A
Ashley • couple • au
10
2026-05-21 • via Nuitee
A
Adam • couple • au
7
2026-05-18 • via Nuitee
G
George • solo_traveller • au
5
2026-05-17 • via Nuitee
L
Lucinda • couple • au
8
Comfortable, functional and in a good area
Pros:

Close to transport and restaurants … apt clean and comfortable… staff helpful

Cons:

Lighting was a bit harsh in room
Parking was a bit tricky and in another building… wasn’t aware of the $200 bond

2026-05-17 • via Nuitee
A
Alexander • couple • au
7
Great but annoying parking
Pros:

Location and the room was pretty good

Cons:

Having to park in a different building to the one where the apartment was. This was inconvenient and annoying . The parking building had no signage so it was confusing to find the correct spot. The parking building car entrance key didn't work.

2026-05-16 • via Nuitee
M
Mansi • couple • au
7
Good
Pros:

Room is very spacious and nice

Cons:

So hard to find the parking. No where it is written where the parking is. Receptionist didn’t give clear instructions

2026-05-16 • via Nuitee