Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Good value for money
Cons:
Issues with hot water
Food quality concerns

Categories

Cleanliness
8.46
Several mentions of cleanliness being satisfactory, with some comments of issues.
Service
9.43
Frequent praise for friendly and helpful staff.
Location
9.47
Convenient location near the airport, with easy access.
Room Quality
8.92
Rooms described as clean and spacious, though subjective variances noted.
Amenities
8.95
Basic amenities available; improvements noted by a few guests.
Value for Money
9.41
Overall value perceived as very good by multiple guests.
Food and Beverage
7.96
Food quality expressed as unsatisfactory by some guests.
Overall Experience
9.43
Overall satisfaction noted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:50

Property Description

Mountain Views and BBQ Experience
Hotel Europa & Casino in Kutaisi offers stunning mountain views and a delightful barbecue experience for guests to enjoy.

Comfortable Rooms with Modern Amenities
Each room at the hotel is equipped with a flat-screen TV, private bathroom, and cozy seating area. Guests can also enjoy garden or city views from select rooms, ensuring a comfortable stay with all modern amenities provided.

Unique Services and Nearby Attractions
Guests can benefit from services like bike and retro car hire, adding a touch of uniqueness to their stay. Additionally, the hotel's proximity to attractions like Bagrati Cathedral and Gelati Monastery allows for convenient exploration of the area.

Book your stay at Hotel Europa & Casino for a memorable experience in Kutaisi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for GEL 50 per person per stay when using an existing bed.
    Children up to and including 11 years old stay for GEL 15 per person per night when using an available extra bed.
    People 12 years old and over stay for GEL 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 817 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
S
Svitlana • couple • gr
9
2026-07-24 • via Nuitee
V
Volodymyr • solo_traveller • pl
10
Pros:

Очень приятный и вежливый администратор.

2026-07-23 • via Nuitee
N
Natasya • extended_group • at
8
2026-07-22 • via Nuitee
O
Olga • solo_traveller • es
10
2026-07-19 • via Nuitee
L
Lubov • family_with_children • kz
10
Pros:

Чистые уютные номера, всё есть для комфортного пребывания

2026-07-18 • via Nuitee
L
Ligita • extended_group • lt
6
Cons:

Vėlai vakare atvykę susitarėm dėl pusryčių, tačiau jų negavome, nes ryte jų tiesiog nebuvo kam gaminti. Išvažiavom alkani.

2026-07-17 • via Nuitee
A
Aashish • family_with_children • np
1
Extremely bad
Pros:

Nothing except the guy at reception was good

Cons:

Bad location, not as per the picture, room smelled like nobody used it for long time, the shower water was yellowish

2026-07-15 • via Nuitee
G
Gerasimos • solo_traveller • cy
10
Pros:

The staff were extremely friendly! And rooms were so clean!

2026-07-15 • via Nuitee
R
ROMAN CHYKHICHYN • family_with_children • ua
8
2026-07-08 • via Nuitee
R
Richard • family_with_children • cz
8
2026-07-07 • via Nuitee
Z
Zalina • family_with_children • cy
10
Pros:

Отличный персонал!! Есть кондиционеры! Все чисто и комфортно! Бесплатный трансфер! Мы остановились перед вылетом из аэропорта Кутаиси.

2026-07-03 • via Nuitee
O
Olga • family_with_children • es
10
Pros:

Гостеприимство. Спасибо что встретили в аэропорту

2026-07-03 • via Nuitee
E
Eduard • family_with_children • ru
7
2026-07-02 • via Nuitee
T
Tatiana • family_with_children • it
10
2026-06-29 • via Nuitee
J
Jesse • solo_traveller • us
10
Pros:

Absolutely incredible service at this hotel! Free shuttle to the airport, which is hard to reach and out of town without this assistance, especially for early morning flights. Room was comfortable, clean, and quiet. Highly recommend for anyone flying into or out of Kutaisi airport

2026-06-29 • via Nuitee
N
Nataliia Sukharevska • solo_traveller • nl
10
Pros:

The personnel were very friendly and thoughtful! They offered me a free transfer from the airport and the driver kindly waited for me for more than one hour at night because my flight was delayed. The room was very cozy and tidy with everything you wanted after the long trip, when you're tired. A very tasty breakfast, and how it was served, gave me the feeling of visiting home. I can really recommend it!

2026-06-28 • via Nuitee
S
Siarhei • family_with_children • by
10
Pros:

Чисто, тишина, ужин, трансфер. Все на высшем уровне.

2026-06-24 • via Nuitee
V
Vadzim • solo_traveller • pl
9
2026-06-24 • via Nuitee
V
Vladimir • solo_traveller • lt
10
2026-06-21 • via Nuitee
E
ELENA • couple • be
7
2026-06-21 • via Nuitee