Exe Prisma

Hotels
•
Exe Hotels
8.8 (3995 reviews)
Avinguda del Fener, 14, Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Wi-Fi issues
Cleanliness concerns
Breakfast service delays

Categories

Cleanliness
8.26
Several reviews mentioned bathroom odors and cleanliness issues.
Service
9.73
Staff was described as very friendly, providing good customer service.
Location
9.77
The location was frequently praised as fantastic and convenient.
Room Quality
9.22
Rooms were spacious and well-maintained according to several reviews.
Amenities
8.25
Wi-Fi issues were mentioned along with some breakfast service problems.
Value for Money
8.21
Concerns were raised regarding pricing compared to available online rates.
Food and Beverage
7.76
Breakfast items were noted as occasionally lacking in variety and prompt replenishment.
Overall Experience
9.23
Overall positive experience with room comfort and location, but issues with Wi-Fi and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Modern Hotel with Convenient Amenities

Convenient Location for Ski Enthusiasts
The Hotel Exe Prisma is perfectly located near Grandvalira and Vallnord Ski Resorts, offering ski storage and equipment hire for easy access to the slopes.

Stylish Rooms with Essential Features
Experience comfort and style in the spacious rooms featuring modern décor, flat-screen TVs, and cozy seating areas. The rooms also come with essential amenities such as heating, minibar, and a safe.

Delicious Dining Options and Relaxing Spaces
Indulge in typical Italian cuisine at the hotel’s bar-restaurant and start your day with a varied buffet breakfast. After a day of activities, unwind in the cocktail bar or by the open fire in the lounge.

Book your stay at Hotel Exe Prisma for a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.8
Based on 3995 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 9.23
I
Igor • solo_traveller • it
9
2026-05-27 • via Nuitee
P
Pilar • family_with_children • es
8
2026-05-26 • via Nuitee
D
Daniel • solo_traveller • es
3
Pros:

Lamentablemente el peor hotel ,mal servicio de personal,hotel en obras no lo podian hacer peor ,me cambiaron a otro hotel de esa cadena mas de lo mismo mal servicio y 2 dias sin agua quien supervisa que los clientes disfruten de sus vacaciones me voy con un mal sabor de boca.

Cons:

Desastre todo

2026-05-26 • via Nuitee
R
Ruben • family_with_children • es
9
Pros:

Buena ubicación del hotel, habitación familiar amplia y con 2 baños completos. Personal servicial y agradable.

2026-05-26 • via Nuitee
K
Köcher • family_with_children • de
9
2026-05-25 • via Nuitee
S
Selafina • family_with_children • wf
10
2026-05-25 • via Nuitee
J
Jose Luis • couple • es
10
2026-05-24 • via Nuitee
J
jorge • solo_traveller • es
10
Pros:

La ubicación la limpieza el personal y las comodidades

2026-05-24 • via Nuitee
M
Marco Stefano • family_with_children • es
10
Pros:

La buena atención del personal de recepción.
Buen desayuno.

Cons:

La ducha del baño realmente necesitaría contar con una esponja y jabón/gel de ducha. Actualmente solo tienen acondicionador, y un gel/shampoo que solo es shampoo.

2026-05-24 • via Nuitee
H
Hasib • family_with_children • il
3
Cons:

Wi fi it’s so bad
Poor breakfasts

2026-05-23 • via Nuitee
S
Seyed • family_with_children • fr
7
Bien
2026-05-23 • via Nuitee
B
Boris • solo_traveller • il
8
Pros:

Расположение. Персонал.

Cons:

Мы заказали номер до начала ремонта ресторана. Нам сообщили об отмене, а точнее, переносе завтраков в другой отель без возможности отмены только завтраков. В другом отеле завтрак был весьма посредственным! Ну и 500 метров! ( неплохо пройтись после завтрака)😁😁😁

2026-05-23 • via Nuitee
M
Maurici • couple • ad
7
Hotel centrico, calidad precio OK
Pros:

Hotel muy centrico

Cons:

No me gusto que estaba en obras, solo estaba operativo 2 plantas del Hotel.
Mucho ruido de las obras.

2026-05-21 • via Nuitee
J
Jordi • solo_traveller • es
8
Pros:

Habitacions àmplies
Ubicació
Dutxa
Llit

Cons:

Preu del parking excessiu

2026-05-21 • via Nuitee
L
Ling Yun • solo_traveller • us
8
Nice to stay
Pros:

Reception desk Mr. Lucca is very helpful

Cons:

can not remember

2026-05-19 • via Nuitee
M
Montse • family_with_children • es
5
2026-05-19 • via Nuitee
M
Michał • solo_traveller • pl
7
Pros:

Duży pokój z miejscem wypoczynkowym - dwa fotele i stolik. Czysto. Parking podziemny.

Cons:

Niedostępne śniadania. Byl dzień, w którym jedyna osoba w recepcji nie znała angielskiego. Trudności komunikacyjne szczególnie przy wjeździe na parking hotelowy.

2026-05-18 • via Nuitee
M
Manoli • solo_traveller • es
8
Muy muy bien
Pros:

El trato del personal

2026-05-18 • via Nuitee
B
Basile • family_with_children • fr
10
Séjour parfait
Pros:

Accueil chaleureux ! Réception au top !
Chambre spacieuse, confortable et très propre.
Parfait ! Merci ✨

2026-05-17 • via Nuitee
J
Joe • family_with_children • pe
8
Buena
Pros:

Es grande

Cons:

El wifi no cubría toda la habitaciòn

2026-05-15 • via Nuitee