VM Prisma

Hotels
•
Exe Hotels
8.8 (4151 reviews)
Avinguda del Fener, 14, Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Wi-Fi issues
Cleanliness concerns
Breakfast service delays

Categories

Cleanliness
8.26
Several reviews mentioned bathroom odors and cleanliness issues.
Service
9.73
Staff was described as very friendly, providing good customer service.
Location
9.77
The location was frequently praised as fantastic and convenient.
Room Quality
9.22
Rooms were spacious and well-maintained according to several reviews.
Amenities
8.25
Wi-Fi issues were mentioned along with some breakfast service problems.
Value for Money
8.21
Concerns were raised regarding pricing compared to available online rates.
Food and Beverage
7.76
Breakfast items were noted as occasionally lacking in variety and prompt replenishment.
Overall Experience
9.23
Overall positive experience with room comfort and location, but issues with Wi-Fi and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Modern Hotel with Convenient Amenities

Convenient Location for Ski Enthusiasts
The Hotel Exe Prisma is perfectly located near Grandvalira and Vallnord Ski Resorts, offering ski storage and equipment hire for easy access to the slopes.

Stylish Rooms with Essential Features
Experience comfort and style in the spacious rooms featuring modern décor, flat-screen TVs, and cozy seating areas. The rooms also come with essential amenities such as heating, minibar, and a safe.

Delicious Dining Options and Relaxing Spaces
Indulge in typical Italian cuisine at the hotel’s bar-restaurant and start your day with a varied buffet breakfast. After a day of activities, unwind in the cocktail bar or by the open fire in the lounge.

Book your stay at Hotel Exe Prisma for a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.8
Based on 4151 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 9.23
E
Eva • family_with_children • es
8
2026-07-25 • via Nuitee
K
Karine • solo_traveller • re
9
Pros:

L’accueil
La chambre spacieuse et propre
L’emplacement
Calme

Cons:

Rien à ajouter

2026-07-25 • via Nuitee
S
Salvador • solo_traveller • es
9
Pros:

El personal de recepción muy agradables y la ubicación me gustó.

Cons:

Nada que poner aqui

2026-07-25 • via Nuitee
V
VERÓNICA • couple • es
9
Hotel super recomanable
Pros:

Tot ha estat genial, l'habitació super gran i molt còmoda.
Aprop de tot.

Cons:

Per dir alguna cosa, faltava extractor al bany

2026-07-25 • via Nuitee
A
Agata • family_with_children • pl
8
Lokalizacja bardzo dobra.Bliskosc głównych ulic i centrum w zasięgu kliku minut spaceru - bardzo wygodne.
Pros:

Wielkość apartamentu i dwie łazienki.

Cons:

Brak.

2026-07-25 • via Nuitee
J
Jose Miguel • couple • es
7
Pros:

Localización

Cons:

El aire acondicionado funcionaba únicamente manual desde recepción.
O mucho frío o mucho calor.
Debiendo llamar para que lo adecuaran a menudo. Incluso de madrugada.
Estaban de reformas con el hotel funcionando.
Parking caro. 30€//día.
dijeron que es lo normal en Andorra.

2026-07-25 • via Nuitee
J
Juan Gabriel • family_with_children • es
10
Pros:

La ubicación, la limpieza y las instalaciones en general muy bien. Viajábamos con tres niños.

2026-07-25 • via Nuitee
A
Angela • family_with_children • nl
8
Super locatie nette kamer en heerlijk ontbijt
Pros:

De ligging en ontbijt

Cons:

Mvg

2026-07-25 • via Nuitee
V
vincent • couple • fr
10
Pros:

Un accueil avec le sourire et un établissement nickel.Le petit déjeuner est top.

2026-07-24 • via Nuitee
C
Carles • couple • es
9
2026-07-24 • via Nuitee
R
Robert • family_with_children • nl
9
2026-07-24 • via Nuitee
L
Laura • solo_traveller • es
10
Pros:

Nos encanto la habitacion pero sobre todo el trato de los trabajadores del hotel .
Los del comedor trato de 10 y la comida buenisima 😋 El metre era super majo.
La ubicacion en el centro de Andorra cerca de Caldea.

2026-07-24 • via Nuitee
• extended_group • es
10
2026-07-24 • via Nuitee
K
Karen • family_with_children • fr
10
Excellent séjour, lits confortables, chambre familiale très spacieuse, très bon petit déjeuner
Pros:

Nous avons eu un excellent séjour. Le seul chose à dire c'est que j'ai oublié de réserver une place de parking, à notre arrivée il n'y avait plus des places disponibles.

Cons:

Places de parking pas assez nombreuses

2026-07-23 • via Nuitee
V
Vanesa • family_with_children • es
9
2026-07-23 • via Nuitee
R
RIchard • solo_traveller • nl
4
Pros:

Spacious room with comfortable beds. Near the shopping malls.

Cons:

Noisy room due to sounf from neighbour. Airconditioning was not working and therefore too hot to get a decent sleep. Even in the night the thermostate displayed " offline". Checkin process took more than half an hour. I had parking requested, but would not let me in the parking garage, I had to park paid elsewhere. The bathroom had a terrible sewer odor, if

2026-07-23 • via Nuitee
L
Laetitia • family_with_children • fr
6
Pros:

l'emplacement, et le volume de la chambre

Cons:

nous sommes des clients fidèles de cet etablissement, mais à compter de cette derniere reservatoin, je ne suis pas sure d'y revenir, la raison est simple, le dépot de 200€, pour passer une nuit à 80€, le petit dejeuner qui est compris dans la prestation, ce qui ne m'intéresse absolument pas, prenant juste un café le matin.

2026-07-23 • via Nuitee
J
Jaume • extended_group • es
10
2026-07-23 • via Nuitee
D
deborah • solo_traveller • fr
9
Pros:

Emplacement, literie confortable , chambre spacieuse , 2 WC, 2 salles de bains un gros +

Cons:

Dans la 2e chambre il n y avait pas de serviettes

2026-07-23 • via Nuitee
C
Christin • solo_traveller • de
7
2026-07-23 • via Nuitee