MyPond Stenden Hotel

Hotels
8.3 (1264 reviews)
33 van der Riet Street , Port Alfred , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Nice amenities
Clean rooms
Cons:
Cleanliness issues
Room issues

Categories

Cleanliness
7.63
Some cleanliness issues noted such as no daily sheet changes and dirty areas.
Service
9.1
Staff received consistent praise for being friendly and helpful.
Location
8.64
Location was generally appreciated, although access to plugs and other amenities was lacking.
Room Quality
7.59
Mixed reviews, with mentions of issues like no water and poorly fitted doors.
Amenities
8.12
Amenities like the pool and restaurant were praised, but some guests desired more options like a microwave.
Value for Money
8.08
General assertion of value, though critiques suggest areas for improvement.
Food and Beverage
8.63
Breakfast and dining received positive remarks, enhancing the overall experience.
Overall Experience
8.6
Overall experiences were largely positive despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Riverside Charm and Modern Comforts

Á la Carte Dining with a View: Indulge in South African cuisine with a modern twist at our riverside restaurant, offering picturesque views of the Kowie River.

Stylish Rooms with Amenities: Relax in rooms adorned in soothing shades of green and orange, equipped with flat-screen TVs, iPod docking stations, and complimentary WiFi. Enjoy the convenience of tea/coffee facilities and a fridge in every room.

Leisure Options Galore: Unwind by the plunge pool, explore the scenic river banks, or head to the nearby beach and golf course for outdoor fun.

Experience the perfect blend of relaxation and adventure at MyPond. Book your stay now for a memorable getaway.

Important information:

The government has decided not to relax travel rules in the country - no leisure travel will be allowed under "advanced lockdown Level 3.

Only business travelers can stay over in accommodations like hotels and guest houses as has been the case for some time. You are still only allowed "self-drive day trips and these may be only within your province of residence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1264 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
V
van Jaarsveld solo_traveller za
7
2026-06-20 via Nuitee
C
Charmaine solo_traveller za
9
2026-06-07 via Nuitee
K
Karabo extended_group za
9
Best experience ever
Pros:

The room was specious and clean

Cons:

None

2026-06-01 via Nuitee
N
Neal family_with_children za
8
2026-05-31 via Nuitee
B
Bisschoff solo_traveller za
6
2026-05-28 via Nuitee
N
Nompumelelo family_with_children za
8
2026-05-27 via Nuitee
K
Kirsty family_with_children za
8
Pros:

The staff were super friendly and helpful especially those who worked the later shifts.

Cons:

The carpets need a very good clean and the family room could do with a little more furniture for the people staying in the rooms to have a place to sit comfortably.

2026-05-25 via Nuitee
A
Alexander(Sandy) couple gb
9
Pros:

All good nothing to complain about staff friendly and helpful

Cons:

Nothing

2026-05-24 via Nuitee
C
Colin solo_traveller gb
8
2026-05-19 via Nuitee
O
Olopeng family_with_children za
8
It was really good. The stuff is amazing
Pros:

The stuff was helpful and pleasant

Cons:

There was no cheese

2026-05-10 via Nuitee
M
Michael solo_traveller za
9
Perfect stay at MyPond
Pros:

recently stayed at My Pond Hotel in Port Alfred and wow, what a great experience! The room was super neat, clean, and spacious, and had all the amenities you could need. Plus, it overlooked this lovely canal, which made for a pretty awesome view. The staff were friendly and welcoming, and the breakfast was on point. Another big plus: the hotel’s in a great spot, easy walking distance to restaurants, shops, and malls. Definitely recommend!”

Cons:

nothing to complain about, the family and I had a good experience

2026-05-07 via Nuitee
W
Weyer couple za
10
Overall an amazing stay.
Pros:

Staff were so welcoming and friendly. We loved our stay. It was superb. The food was excellent too.

2026-05-06 via Nuitee
S
Sathisha Barath solo_traveller za
8
Pros:

Great location. Comfortable beds after a long drive.

Cons:

Patrons were very noisy. Despite the comfortable bed, we barely slept with the passage chatter & partying which were in the early hours of the morning. Management needs better control over guest conduct.

2026-05-04 via Nuitee
P
Patu solo_traveller za
9
2026-05-04 via Nuitee
G
Guzu extended_group za
10
Beautiful
Pros:

Ohhh Luvuyo is amazing on his job. Keep it up my baby you are going far with this positive attitude you have. Thank you so much mfana. Food was very nice.

Cons:

None

2026-05-04 via Nuitee
G
geoffrey solo_traveller za
8
2026-05-03 via Nuitee
L
Lihle family_with_children za
8
2026-05-03 via Nuitee
E
Edward family_with_children za
9
2026-04-29 via Nuitee
M
Majozi couple za
9
Our stay was fantastic
Pros:

The room was fantastic and the manner the hotel has assisted us to celebrate our 49th anniversary. The wine given to us by the hotel was excellent

Cons:

Location

2026-04-29 via Nuitee
L
Lerato couple za
10
2026-04-28 via Nuitee