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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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Laundry
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Fishing
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Meeting/banquet facilities
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Car hire
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Breakfast in the room
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Babysitting/child services
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Snack bar
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Water sport facilities on site
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Breakfast takeaway containers
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Jamaica Palace Hotel, situated overlooking Turtle Harbour, offers a luxurious experience with elegant rooms featuring seating areas and modern amenities. Each spacious air-conditioned room includes free WiFi, cable TV, and a private bathroom for your comfort.
Dining Options and Recreation
Indulge in a variety of culinary delights with à la carte or buffet meals at the hotel's two restaurants, or unwind at the poolside bar and grill. Take a dip in the outdoor pool or explore the art gallery on-site.
Convenience and Adventure
With a gift shop, tour desk, and attentive staff to assist with car rentals and excursion bookings, your stay is made convenient. Explore nearby attractions like Frenchman’s Cove Beach, Blue Lagoon, and Reach Falls for a truly memorable experience.
Book now for an unforgettable stay at Jamaica Palace Hotel!
Guests will be required to put a credit card on file for incidentals. This card will be pre-authorized for $50 per day.
Early check-in and late check-out its subject to availability and incurs an extra fee.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
I liked the location, 10 minutes from the town of Port Antonio, 10 minutes from the Blue Lagoon and a stone throw away from some of the best beaches on the island. The grounds of the hotel is well kept and also the building with that unique historic look.
The TV channels never worked smoothly for the entirety of our 3 night stay. On the first day the wifi was ok, but from day 2 it kept saying connected without internet. The internet issue was highlighted to management but it was never fixed, I had to purchase data for my entire family. The room also needs more power outlets.
Nothing
Old and outdated furniture and decor. Bathroom was deplorable. Rooms were tacky and poorly decorated. I could not sleep there, so I checked out immediately. Absolutely horrible.
The big size of the room, overall design of the palace, swimming pool, reliable WiFi, vegetation and flowers. My top recommendation if you're seeking tranquility.
We didn't feel the staff friendly, motivated or enthusiastic enough. Hard to find any authentic Jamaican food on the menu, plus overall very pricey. Also, just 1 or 2 sockets available to plug devices.
It had a historical feel about it in a good way. The grounds were excellent. I will definitely book again.
Nothing to complain about.
It feels like home.
The tile floors in the bedroom and low beds. I think the rooms could be a bit more charming. Too basic for such a grand entrance.
The architecture, the landscape and the art work
Lack of air conditioning in common areas. Lack of engagement of the restaurant staff.
It's a friendly atmosphere staff excellence knowledge with information 👌
The stairs i am a senior and have t o traverse those stairs to get to my room, the bathroom need some grabbar for seniors the tubs are a little deep
There was a mechanical equipment in alarm mode from 2am to 6 am. Hard to sleep with the noise. Please address for future customers.
Overall excellent
The bathtub poses a risk of fall because had to climb up and then step down in tub. Tub slippery but that did not interfere with the excellency of standard
the best part was the pool and nearby french mans cove.
We were traveling s a family (wife and 2 small kids) and we were one of the few guests staying here at the time of our visit so you would think the staff would provide decent service or at least smile, but everyone looked upset at any questions we had, no one had any idea when we asked for recommendations , no one seemed interested in even speaking to us. Fro the moment we arrived, the reception staff barely acknowledged us until 20minutes later when i said HELLLLO, can we check in? I had high expectations for this place, but was quite disappointed. Half the time there was no hot water, half the time we couldnt get fresh towels as requested. every question I asked was met with "I don't know". Very strange service. I wish we stayed elsewhere
Breakfast was superb Property well kept staff wonderful
Staff was excellent breakfast had a good variety and the location was near to all the attractions I wanted to visit.
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