Switz Paradise Hotel - 5 minute walk to Centre Point and 10 minute walk to waterfront-

Hotels
6.4 (349 reviews)
3rd Floor, Lot 3.3-3.11, Star City North Complex, Jalan Asia City, 88000 Kota Kinabalu, Sabah , Kota Kinabalu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Non-smoking throughout
Fire extinguishers
CCTV outside property
Television in common areas
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Poor cleanliness
Unsafe feeling at night

Categories

Cleanliness
3.31
The cleanliness is extremely poor; the bathroom is not well kept and the linen has stains and smell.
Service
7.78
Although there were some concerns about staff attitude, some reviews mentioned helpful service.
Location
8.82
The location is very convenient—centrally located in the city and close to the airport.
Room Quality
4.27
Thin uncomfortable pillows and issues with lighting contributed to a poor room quality rating.
Amenities
6.8
Basic amenities available but with some complaints regarding air conditioning and maintenance.
Value for Money
7.26
Generally seen as adequate but issues with cleanliness and comfort affected the perceived value.
Food and Beverage
6.31
Limited positive feedback on food options; breakfast was mentioned positively.
Overall Experience
6.68
Mixed experiences with significant issues reported, yet some positive aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:36

Property Description

Convenient Location in Star City Shopping Mall
Modern Amenities and Services
Explore Nearby Attractions
To book your stay at Switz Paradise Hotel, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 349 reviews
Cleanliness: 3.31
Service: 7.78
Location: 8.82
Room Quality: 4.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 6.68
B
BENETEZ DEVITO • solo_traveller • my
10
2026-05-18 • via Nuitee
N
Newbie • couple • my
10
2026-05-18 • via Nuitee
A
aziman • couple • my
10
2026-05-12 • via Nuitee
M
megat • solo_traveller • in
4
2026-05-11 • via Nuitee
S
Shazrean Shah Bin • solo_traveller • my
9
2026-05-08 • via Nuitee
A
Alma • solo_traveller • my
8
2026-04-17 • via Nuitee
W
Wilson • family_with_children • my
3
Pros:

None

Cons:

No tv,
No phone
No view
Very small bathroom
Very small room

2026-04-16 • via Nuitee
F
Florence • family_with_children • my
8
2026-04-06 • via Nuitee
S
suzanna • family_with_children • my
4
2026-03-10 • via Nuitee
M
Michael • couple • my
6
Ok for what we paid for.
Pros:

Its convenient with shopping complex downstairs and restoran nearby

Cons:

The toilet

2026-03-09 • via Nuitee
D
Datuk TPr Alijus • couple • my
6
Ok
Pros:

Ok

Cons:

Ok

2026-03-07 • via Nuitee
N
Nor • family_with_children • my
10
2026-03-01 • via Nuitee
A
Amiera • family_with_children • my
10
2026-01-26 • via Nuitee
O
Ong • solo_traveller • my
5
2026-01-24 • via Nuitee
N
Nurfajar • couple • my
8
Pros:

So far okey.. will repeat next time. Actually saya nak order queen..tapi dapat double bed.. check balik saya salah pilih bed 🤭

2026-01-19 • via Nuitee
D
Dvercelly • family_with_children • my
1
2026-01-19 • via Nuitee
S
Shahzunah • family_with_children • my
7
Good
Pros:

All of it

Cons:

No drinks (water)

2026-01-19 • via Nuitee
C
Claire Syaria • family_with_children • my
5
2026-01-04 • via Nuitee
A
AHMAD SHAIFUL • family_with_children • my
1
Pros:

Service for reception

Cons:

ROOM VERY BAD

2026-01-04 • via Nuitee
E
elliscia • couple • my
1
Bau
Pros:

Teruk kotor katil bed staff x cuci kain bed tu ☹️🙄sa muntah ni bauu

Cons:

Don't like yes you

2026-01-02 • via Nuitee