Hotel O Switz Paradise

Hotels
6.4 (358 reviews)
3rd Floor, Lot 3.3-3.11, Star City North Complex, Jalan Asia City, 88000 Kota Kinabalu, Sabah , Kota Kinabalu , MY

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Daily housekeeping
Designated smoking area
Fire extinguishers
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Poor cleanliness
Unsafe feeling at night

Categories

Cleanliness
3.31
The cleanliness is extremely poor; the bathroom is not well kept and the linen has stains and smell.
Service
7.78
Although there were some concerns about staff attitude, some reviews mentioned helpful service.
Location
8.82
The location is very convenient—centrally located in the city and close to the airport.
Room Quality
4.27
Thin uncomfortable pillows and issues with lighting contributed to a poor room quality rating.
Amenities
6.8
Basic amenities available but with some complaints regarding air conditioning and maintenance.
Value for Money
7.26
Generally seen as adequate but issues with cleanliness and comfort affected the perceived value.
Food and Beverage
6.31
Limited positive feedback on food options; breakfast was mentioned positively.
Overall Experience
6.68
Mixed experiences with significant issues reported, yet some positive aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:36

Property Description

Convenient Location in Star City Shopping Mall
Modern Amenities and Services
Explore Nearby Attractions
To book your stay at Switz Paradise Hotel, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 358 reviews
Cleanliness: 3.31
Service: 7.78
Location: 8.82
Room Quality: 4.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 6.68
N
Nurul • couple • my
8
2026-09-14 • via Nuitee
A
Affieqa • couple • my
5
2026-09-08 • via Nuitee
E
ERICKSON BENJAMIN • solo_traveller • my
3
Pros:

Near to market and easy to get food

2026-09-05 • via Nuitee
E
Emil • solo_traveller • my
2
2026-09-03 • via Nuitee
K
Killian • couple • fr
7
2026-08-24 • via Nuitee
L
Lola • couple • fr
3
Pros:

Personnel très gentil et à l’écoute. Ils nous ont proposé de garder nos sacs la journée du Check out!

Cons:

La propreté est à revoir, il il y’avait des taches comme des éclaboussures sur la cuvette des toilettes…
Pas de fenêtre ce qui donne une impression d’être enfermé…
L’hôtel est un peu dur à trouver , dans un parking.

2026-08-02 • via Nuitee
N
Norlina • solo_traveller • my
7
2026-07-10 • via Nuitee
I
Ika • solo_traveller • my
9
2026-07-07 • via Nuitee
W
Waie • solo_traveller • bn
8
Pros:

Nearby clubs and bar, and also private bathroom aswell , also the mall this hotel located at have 2 hobby shops so I can go there to check for anime figurines/gunplas or play board game

Cons:

Just the lack of tv and also the rumbling of car but it's not really loud so it fine

2026-06-27 • via Nuitee
D
Datuk TPr Alijus • couple • my
7
2026-06-05 • via Nuitee
D
Datuk TPr Alijus • couple • my
7
2026-06-05 • via Nuitee
D
Datuk TPr Alijus • couple • my
7
2026-06-05 • via Nuitee
N
Nurfaizah • couple • my
6
2026-06-03 • via Nuitee
S
Samsuddin • solo_traveller • my
7
Pros:

Good

Cons:

Good

2026-06-02 • via Nuitee
N
Newbie • couple • my
10
2026-05-18 • via Nuitee
B
BENETEZ DEVITO • solo_traveller • my
10
2026-05-18 • via Nuitee
A
aziman • couple • my
10
2026-05-12 • via Nuitee
M
megat • solo_traveller • in
4
2026-05-11 • via Nuitee
S
Shazrean Shah Bin • solo_traveller • my
9
2026-05-08 • via Nuitee
A
Alma • solo_traveller • my
8
2026-04-17 • via Nuitee