Hotel Coma

Hotels
8.4 (1443 reviews)
Carretera de la General s/n , Ordino , ad

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Beautiful views
Cons:
Rooms need updating
Breakfast variety poor
Some noise issues

Categories

Cleanliness
8.24
The hotel was generally clean, but issues with noise and some rooms needing renovation were noted.
Service
9.01
The staff were frequently praised for their friendliness and attentiveness.
Location
9.05
Many reviews highlighted the hotel's excellent location with beautiful views.
Room Quality
7.5
Several reviews mentioned that the rooms were outdated and in need of renovation.
Amenities
8.43
Amenities like the hydromassage baths were appreciated, though some guests felt they could be improved.
Value for Money
8.49
Most guests felt the stay was worth the price, but some concerns about the breakfast variety were raised.
Food and Beverage
8.04
The dinner menu and breakfast buffet received mixed reviews; some found the variety lacking.
Overall Experience
8.41
Overall, guests had a positive experience with the hotel's charm and ambiance despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:22

Property Description

Outdoor Activities and Relaxation
Hotel Coma offers a perfect blend of adventure and relaxation with its outdoor pool, tennis courts, and a variety of outdoor activities like hiking, canyoning, and skiing.

Scenic Views and Luxurious Amenities
Enjoy breathtaking views from the south-facing rooms with private balconies overlooking the garden or mountains. Unwind in the hydromassage bath and catch up on your favorite shows on the HD TV with satellite channels.

Culinary Delights and Local Experience
Indulge in traditional Andorran and Mediterranean cuisine at the hotel's restaurant, featuring fresh local ingredients and homemade sweets. The café-bar is perfect for enjoying snacks and drinks in a cozy atmosphere.

Experience the best of Andorra at Hotel Coma, book now for an unforgettable stay amidst nature and luxury.

Important information:

Room rates on 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1443 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.41
D
Danielle Alice Louise • family_with_children • fr
9
Très bien ni
Pros:

Situation géographique

2026-07-23 • via Nuitee
G
Gemma • extended_group • es
8
2026-07-23 • via Nuitee
E
Erkin • family_with_children • tr
10
2026-07-22 • via Nuitee
Y
Yolanda • extended_group • ad
8
Un lugar maravilloso !!!!
Pros:

Erika 🌸 junto todos los del hotel nos atendieron maravillosamente.
Un hotel con vistas maravillosas!!!
Las cenas en la terraza no hay que perderselas!!!
Gracias

Cons:

Aire acondicionado me falto
Duchas en vez de bañeras
Desayuno flojito

2026-07-21 • via Nuitee
F
Franziska • solo_traveller • de
8
2026-07-20 • via Nuitee
A
Anthony • couple • gb
7
2026-07-20 • via Nuitee
I
Iraida • solo_traveller • es
1
Tracte nefast.Mala gestio
Pros:

Res

Cons:

La piscina...no hi ha gespa.
El tracte es çoc respectuos i agresiu...i per ser amo d un hotel perd els paperd amb rapidesa.

2026-07-20 • via Nuitee
J
jean-pierre • solo_traveller • fr
5
Nous avons regretté notre choix!!
Pros:

Joli, fleuri, bien situé

Cons:

Personnel peu aimable ( hormis serveur agé), pas de climatisation et grosses chaleurs, dîner très médiocre. De plus le menu prévu de demi pension ne me convenant pas, j’ai pris un seul plat à la carte du même prix que le menu… et qui m’a été compté en plus du menu non consommé !!

2026-07-17 • via Nuitee
K
Knut • couple • de
8
2026-07-13 • via Nuitee
A
Anna • solo_traveller • qa
7
It's ok
Pros:

The staff was amazing, lovely breakfast room with terrace. Good location.

Cons:

It was extremely hot in the room without AC. The room was very basic, not even a coffee or tea maker. Run down and definitely needs some makeover. It us very expensive for the quality of the facilities and breakfat, which was also basic and didn't offer any vegetable options.

2026-07-12 • via Nuitee
V
VICTOR • solo_traveller • es
9
2026-07-10 • via Nuitee
I
IGNACIO • solo_traveller • es
8
2026-07-09 • via Nuitee
H
hello • solo_traveller • es
6
Bonito por fuera, por dentro no tanto.
Pros:

La ubicación

Cons:

La habitación muy vieja, con un baño muy moderno, raro, el cual al ducharte inundabas todo y era un poco incómodo.
Cuando sales al balcón están todos muy pegados, escuchando todas las conversaciones.

2026-07-01 • via Nuitee
C
casafont cots • family_with_children • es
9
Muy confortable
Pros:

Instalaciones
Piscina,tenis i mini golf

Cons:

No tenia aire acondicionado la habitacion

2026-07-01 • via Nuitee
S
Sandra • solo_traveller • es
9
Pros:

Las vistas y la tranquilidad.

Cons:

El baño podría estar mejor, algo de reforma necesitaría ya.

2026-06-30 • via Nuitee
J
Judith • couple • ch
2
Nichts für Wanderer, die in den Bergen Andorras Ruhe sucht
Pros:

Aussicht, zimmerupgrade mit Balkon und zusätzlichem Bett

Cons:

massive Lärmbelastung, hellhörig und Knarzböden, auf dem Areal befindet sich ein Festzelt und Garten für Grossveranstaltungen, wir hatten Hochzeit mit lauter Musik bis 23h und am 2.Tag Kinerparty den ganzen Nm. Betten hart, Zimmer überhitzt ohne Klimaanlage, Fenster wegen Lärm zu. Bei offenem Fenster nebst Lärm Zigarettenqualm von Nachbarn. wer als Wanderer Ruhe sucht, ist fehl am Platz.

2026-06-30 • via Nuitee
C
castillo figueres • couple • es
7
Pros:

Hotel molt ben situat, amb habitacions força grans i llits molt confortables. Tot molt net.

Cons:

No ens ha agradat gens el soroll (música a tot volum i fins a altes hores de la nit) propiciat pels casaments que se celebren habitualment a l'hotel. La sala on s'hi organitzen no està insonoritzada i , un cop acabat l'acte, el públic assistent continua la festa a l'exterior de l'hotel sense tenir en compte el descans dels clients de l'hotel.

2026-06-30 • via Nuitee
K
Katherine • solo_traveller • fr
7
Cons:

Les chambres du 3ème étage..
Nous étions venus chaque fois avec 1 chambre a balcon qui sont beaucoup plus confortable

2026-06-28 • via Nuitee
E
Eloi • family_with_children • es
9
2026-06-28 • via Nuitee
J
Jean-François • solo_traveller • fr
9
Pros:

Le service et le personnel sont à l'écoute du client, très agréable.

Cons:

Les chambres auraient besoin d'un petit rafraîchissement.

2026-06-26 • via Nuitee