Hotel Coma

Hotels
8.4 (1473 reviews)
Carretera de la General s/n , Ordino , AD

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Beautiful views
Cons:
Rooms need updating
Breakfast variety poor
Some noise issues

Categories

Cleanliness
8.24
The hotel was generally clean, but issues with noise and some rooms needing renovation were noted.
Service
9.01
The staff were frequently praised for their friendliness and attentiveness.
Location
9.05
Many reviews highlighted the hotel's excellent location with beautiful views.
Room Quality
7.5
Several reviews mentioned that the rooms were outdated and in need of renovation.
Amenities
8.43
Amenities like the hydromassage baths were appreciated, though some guests felt they could be improved.
Value for Money
8.49
Most guests felt the stay was worth the price, but some concerns about the breakfast variety were raised.
Food and Beverage
8.04
The dinner menu and breakfast buffet received mixed reviews; some found the variety lacking.
Overall Experience
8.41
Overall, guests had a positive experience with the hotel's charm and ambiance despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:22

Property Description

Outdoor Activities and Relaxation
Hotel Coma offers a perfect blend of adventure and relaxation with its outdoor pool, tennis courts, and a variety of outdoor activities like hiking, canyoning, and skiing.

Scenic Views and Luxurious Amenities
Enjoy breathtaking views from the south-facing rooms with private balconies overlooking the garden or mountains. Unwind in the hydromassage bath and catch up on your favorite shows on the HD TV with satellite channels.

Culinary Delights and Local Experience
Indulge in traditional Andorran and Mediterranean cuisine at the hotel's restaurant, featuring fresh local ingredients and homemade sweets. The café-bar is perfect for enjoying snacks and drinks in a cozy atmosphere.

Experience the best of Andorra at Hotel Coma, book now for an unforgettable stay amidst nature and luxury.

Important information:

Room rates on 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1473 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.41
H
Hannah • solo_traveller • us
10
2026-09-17 • via Nuitee
L
Lluisa • extended_group • es
6
Bona
Cons:

El personal de menjador una mica despistats

2026-09-16 • via Nuitee
M
Ming Ling • couple • es
9
Pros:

El paisaje i ubicación es superior!

Cons:

el suelo hace mucho ruído.

2026-09-14 • via Nuitee
C
Christopher • couple • gb
6
Great location, cheaper but you
Pros:

The view, location and some of the old world charms. The price was reasonable.

Cons:

Room basic and out dated, bathroom poor quality with shower that wouldn’t stay in position, mattresses lumpy and low quality furniture.

2026-09-11 • via Nuitee
H
Hayley • couple • gb
10
Superb !
Pros:

An attractive hotel in a great location with lots of parking . Lovely garden swimming pool with lots of sun beds. Tennis courts . Room was v large with a good sized balcony facing the mountains . A v comfortable bar area or outside seating where you could enjoy the view . Evening menu great cake and food v good, bar prices exceedingly good . Staff super helpful

2026-09-10 • via Nuitee
J
Jaume • solo_traveller • es
8
Ideal para los que nos gusta ir en bicicleta
Pros:

La ubicación es inmejorable. Está bien habilitado para los que nos gusta hacer bicicleta.

Cons:

La piscina estaba poco cuidada

2026-09-07 • via Nuitee
M
Manuel • solo_traveller • es
9
2026-09-06 • via Nuitee
F
Francisco • family_with_children • es
8
Pros:

El sitio

Cons:

Las obras de al lado y la madera crujia

2026-09-05 • via Nuitee
G
Guillermo • couple • es
6
Entorno natural increible
Pros:

Las vistas desde la habitacion

Cons:

No habia cobertura de Wifi en la habitacion, lo dijimos el primer dia pero nos dijeron que los técnicos estaban de vacaciones. A los 2 días de reclamar nos dijeron que podíamos cambiarnos de habitacion, pero ya con todo desempacado pues dijimos que no.

2026-09-03 • via Nuitee
J
Juan • solo_traveller • es
9
Me sorprendió para bien
Pros:

Las vistas a la montaña 🏔️
Los jardines son amplios y cuidados
El restaurante si eliges de carta tiene muy buen producto
La bañera de hidromasaje
El personal en general es muy amable (excepto un camarero calvo)

Cons:

La cama podría ser algo más comoda aunque las he probado peores
La zona de piscina/minigolf está algo descuidada

2026-08-30 • via Nuitee
J
Joan • solo_traveller • es
9
2026-08-29 • via Nuitee
T
Teresa • couple • es
7
2026-08-27 • via Nuitee
C
Carné • couple • es
9
Relax total con vistas extraordinarias!!
Pros:

Excelente ubicación

2026-08-27 • via Nuitee
P
Pere • couple • es
10
2026-08-26 • via Nuitee
V
virginie • extended_group • fr
8
Très bon séjour
Pros:

Cela faisait 10 ans que nous n étions pas revenus, le mieux est toujours très sympa
Les cocktails sont fantastiques

Cons:

Moins d attention aux clients qu il y a 10 ans
Quelques différences sur le petit déjeuner : avant jus d orange maison et oeufs préparé à la commande, maintenant buffet

Des trous sur les draps … moyen

2026-08-24 • via Nuitee
J
Jaume • couple • es
7
2026-08-21 • via Nuitee
J
Juan Antonio • couple • es
8
Cons:

Por cambio de habitación, me cobraron cien euros no lo vi correcto.

2026-08-21 • via Nuitee
R
Roser • family_with_children • es
8
2026-08-20 • via Nuitee
A
Ana • family_with_children • es
10
2026-08-20 • via Nuitee
C
caterine • couple • be
7
Goed verblijf voor 1 of 2 nachten, restaurant zou beter kunnen.
Pros:

Locatie, kamers met zicht

Cons:

Verouderde kamers, geen airco, restaurant, food niet op alle vlakken even fijn

2026-08-17 • via Nuitee