Hotel Windsor Castle

Hotels
4.9 (40 reviews)
Opposite Pearl Harmony Building Behind Sunteck Building Off Sv Road Andheri West , Mumbai , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Luxury
Cooperative staff
Cons:
Poor hospitality
Bad cleaning

Categories

Cleanliness
1
Cleaning & linenen very bad.
Service
4.6
Nice behaviour for the customers, cooperative staffs.
Location
5.6
Standard quality for this hotel tier.
Room Quality
5.6
Standard quality for this hotel tier.
Amenities
5.6
Standard quality for this hotel tier.
Value for Money
5.6
Standard quality for this hotel tier.
Food and Beverage
5.6
Standard quality for this hotel tier.
Overall Experience
5.6
Where Comfort meets luxury, it’s WINDSOR CASTLE.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:13

Property Description

Convenient Location
Located in the Andheri district, Hotel Windsor Castle is a short distance from popular attractions like Bombay Exhibition Centre and Phoenix Market City Mall.

Modern Amenities
Guests can enjoy the convenience of room service, 24-hour front desk, and free WiFi during their stay. The non-smoking rooms feature flat-screen TVs, air conditioning, and comfortable workspaces.

Nearby Landmarks
Explore the nearby ISKCON temple, Powai Lake, and Indian Institute of Technology, Bombay. With Chhatrapati Shivaji International Mumbai Airport just 5 km away, travel is a breeze.

To book your stay at Hotel Windsor Castle and experience comfort and convenience in Mumbai, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.9
Based on 40 reviews
Cleanliness: 1
Service: 4.6
Location: 5.6
Room Quality: 5.6
Amenities: 5.6
Value for Money: 5.6
Food and Beverage: 5.6
Overall Experience: 5.6
R
ROSHNI • couple • in
10
2026-09-06 • via Nuitee
G
Gawali • solo_traveller • in
1
Worst exper
Pros:

Nothing

Cons:

There were stain on beds
Hairs in corners
Dust was there on table

2026-09-03 • via Nuitee
A
Abhay • solo_traveller • in
1
Horrible since at 8 PM in night (My sleeping time) I was not able to move around.
Pros:

1. This is not 19 sqm property (No room match this) only 12 SQM.
2. They did not provided breakfast on both days, One can not remind for the same.
3. Basically it is a sex place for unauthorise couple who come with their partner and do bang bang.
4. Feel not to go with Booking.com if there is more option available. I may go for cancellation of my all bookings of my upcoming EUROPE trip.

Cons:

Nothing, they can not change themselve.

2026-08-14 • via Nuitee
U
Umesh • extended_group • in
7
2026-06-30 • via Nuitee
M
Moumita • solo_traveller • in
2
Pros:

Nothing

Cons:

Nothing actually, matchbox size room , no windows, used linen. There is no window, stuffy and claustrophobic . Wouldn't recommend it at all to women. Extremely shady place.

2026-06-18 • via Nuitee
S
Syed Mohammed • solo_traveller • in
5
2026-06-18 • via Nuitee
S
Sk Sabbir • family_with_children • in
1
Pros:

Charges are too high and staff are not cooperative at all. Highly recommended not to stay. 😡 Thanks
Not good for family.

2026-06-14 • via Nuitee
M
More • solo_traveller • in
7
2026-06-12 • via Nuitee
A
Akhilesh Kumar • extended_group • in
1
Pros:

Very bad location. Dirt towels, room... Very uncomfortable

Cons:

Everything was bad

2026-02-25 • via Nuitee
R
rahul • extended_group • in
1
Pros:

very bad service , they do not know what to put in the room , no toilitiries , nothing was given on 1 - 2 days we have to asked , breakfast server after 8:30 PM , for the offer work , and in city like mumbai breakfast has to be at 7:00 am , not at all good sorry ,

2026-02-10 • via Nuitee
P
Pansare • couple • in
7
2026-01-29 • via Nuitee
V
Vahid • couple • tr
6
2025-12-10 • via Nuitee
A
ANIMON • couple • in
10
It’s luxury
Pros:

Where Comfort meets luxury it’s WINDSOR CASTLE.
Nice behaviour for the customers,cooperative staffs,recommending to all for stay.

Cons:

Nothing like that.

2025-10-23 • via Nuitee
S
Saud • solo_traveller • in
10
2025-10-04 • via Nuitee
A
A. R. Kumar • solo_traveller • in
5
Pros:

Hospilatiy very poor

Cons:

Cleaning & linenen very bad

2025-10-02 • via Nuitee
S
Sonia Maria • solo_traveller • in
8
2025-09-01 • via Nuitee
D
Deshmukh • solo_traveller • in
1
Pros:

Nathing

Cons:

Na

2025-08-20 • via Nuitee
F
Faheem Mohammad • solo_traveller • om
3
Cons:

Cleanliness and hygiene.

2025-07-05 • via Nuitee
P
Pritam • family with young children • in
1
Big noo for this hotel
Pros:

Nothing

Cons:

I have booked suit room which cost me around 4.8k and total waste of money. Room small even lots of mosquitoes there. I have order food which I got after 2-3 hrs letter. Such pathetic staff and too much noise outside the room.

2025-05-28 • via Nuitee
J
Juvitta • review category business travellers • in
1
Bad
Pros:

Nothing

Cons:

Everything

2025-04-14 • via Nuitee