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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Outdoor pool
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Wine/champagne
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Shuttle service
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
Review Highlights
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Property Description
Luxurious Accommodations
Experience 5-star comfort in our well-appointed rooms with modern amenities and attentive service.
Dining and Entertainment
Indulge in a delightful culinary experience at our restaurant and bar with a diverse menu and refreshing drinks.
Convenient Location
Explore nearby attractions like Laos National Museum and Wat Sisaket while being just a short drive away from Wattay International Airport.
Ready to elevate your stay? Book now at DoubleTree by Hilton Vientiane!
A deposit may be required at the property.
Location
Guest Reviews
Chambre confortable
Excellente literie
Petit dej extraordinaire
Emplacement
Personnel
Rien
View was good for second room ! Also near to city center
Cleaning!
The breakfast was good and a big variety
Not enough lounges round pool
The location, the breakfast, the pool (roof top, a lot of privacy and very quiet, nice view)
침구류가 편안 했음
복도에 들어서면 곰팡이 냄새. 항상 엘리베이터에서 제일 멀리 떨어져있는 구석방을 줌 왕짜증
Everything! Bed is soooo comfortable, staff are really helpful and breakfast is amazing!
Nothing
The best hotel in Vientiane
No sea view😀
Le personnalité fort sympathique et serviable, les espaces dédiés sont très bien équipés. Nous avons passé un bon moment.
La terrasse extérieure était agréable le soir pour boire un verre et écouter la musique et les concerts
Location was great
Breakfast was awesome
A very standard room for the price.
Customer service to check in was slow. Only 1 person at check in counter.
Outdoor balcony was not clean
1) The breakfast was delicious, but at $22, it's a bit overpriced, in my opinion. There are plenty of decent cafes around the hotel that offer equally delicious food for 3-4 times less.
2) Upon check-in, the staff, after my prompting, understood how to accommodate our request for "connected rooms," even though they initially tried to persuade me to have two separate rooms. This is a criticism of the first staff member, and a compliment to the second, who was more responsive and resourceful.
3) The hotel staff was accommodating and very quickly found the HDMI cable I requested.
1) One night, the power went out in the city, and the hotel staff clumsily tried to start the stand-alone generator for 30-40 minutes, which caused inconvenience for guests. Hotel management should conduct staff training or test the automatic start-up process for the emergency generator in the future.
체크인시 업무속도가 너무 느림
Staff service was exceptional and the room and facilities were comfortable, clean and of a high standard
The breakfast was another disappointment. There was very little variety, and honestly, the food was not good.
The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained.
What I found particularly confusing was the bathtub. Isn’t a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for — decoration?
If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it.
The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect.
After staying here for nearly half a month, the problems just kept adding up — poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment.
For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.
The breakfast was another disappointment. There was very little variety, and honestly, the food was not good.
The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained.
What I found particularly confusing was the bathtub. Isn’t a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for — decoration?
If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it.
The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect.
After staying here for nearly half a month, the problems just kept adding up — poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment.
For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.
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