Bank House

Hotels
8.7 (804 reviews)
King's Staithe Square , Kings Lynn , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Charming building
Comfortable rooms
Cons:
Weak shower
Parking issues
Some room maintenance needed
Average food quality

Categories

Cleanliness
8.2
Several comments noted issues like black stains and missing screws that indicate a need for some TLC.
Service
9.2
Many reviews highlighted friendly and helpful staff who made guests feel welcome.
Location
9.2
Guests praised the hotel's fantastic location in the old town and proximity to attractions.
Room Quality
8.7
Rooms were described as comfortable with some charm, although a few were noted as needing updates.
Amenities
8.7
Amenities received mixed feedback, with some positive comments about the breakfast and historic details.
Value for Money
8.2
Value for money was seen as decent, but some felt the mattress needed replacing.
Food and Beverage
8.2
Food quality had mixed reviews, with some meals described as average.
Overall Experience
9.2
Most guests enjoyed their stay, highlighting a lovely atmosphere and character.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:42

Property Description

Bank House is a charming 3-star hotel in Kings Lynn featuring a garden, terrace, and a restaurant and bar for guests to enjoy. Modern Amenities include flat-screen TVs with satellite channels and free WiFi in all rooms, some offering scenic river views. Delicious Dining options range from à la carte to Full English/Irish breakfast choices. Prime Location just 24 km from Houghton Hall, with Castle Rising Castle and Sandringham House Museum & Grounds nearby. Book your stay at Bank House today for a delightful getaway experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 804 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 9.2
L
Lindsey solo_traveller gb
8
Great historic building with comfort laid on in spades.
Pros:

The cooked breakfast was out of this world and worth waiting until 10am to get it. The bed room was large with comfortable arm chairs and great views.

Cons:

Confusing instructions about the timing of breakfast. I was told no cooked food before 10am because that was when the chef arrived only to find there was cooked food available at 7.30am. The layout of the building is a little confusing and it takes time to learn which way to turn to find your bedroom

2026-07-14 via Nuitee
P
Paul solo_traveller gb
2
Pros:

The bed was comfy.

Cons:

We've stayed at the bank house many times before. But this last time was really bad. Room was dirty, shower tray hadn't been cleaned, window blind was broken, so couldnt open it. On check in, staff didnt know where the room was. And on check out, the staff got aggressive trying to get me to pay again even though we had only payed the day before! Was a poor end to a poor stay, won't be returning.

2026-07-13 via Nuitee
L
lydia solo_traveller gb
7
Pros:

Comfortable, clean ,large room . Very good price.

Cons:

The breakfast was rushed. There wasn't much on offer, no toast with breakfast ,tea very weak , waitress put breakfast down then disappeared I didn't see her for tomato sauce , nobody came to see if everything was alright .no suger for husband's rice kripsies only suger cubes .

2026-07-12 via Nuitee
S
Steve couple fr
8
Relaxing and chilled for dinner with friends
Pros:

Very friendly and engaging team. lovely size rooms and great food at dinner and breakfast.

Cons:

Better blind/curtains for the bathroom and the tea/coffee niche en route to the bathroom. Did feel exposed to the street once or twice!

2026-07-12 via Nuitee
K
Kim couple gb
2
Beautiful historical building but Not worth the luxury price tag
Pros:

Comfy bed
Spacious room
Good location

Cons:

No allocated parking (no discounts for nearby)
No shower in room
Breakfast, wrong items and poor coffee limited range and timings
Bar staff rude and closed bar at 10.30- not 11 as advertised
Not value for money
Room missing pictures and a tassimo machine

2026-07-12 via Nuitee
C
CHRIS couple gb
7
Pleasant stay, with helpful staff.Good food.
Pros:

Its position next to the river, and located in the old part of the town.

Cons:

The parking arrangements.The app that covers the surrounding area never works easily.Also one of our party was informed by the app that no parking was available, and had to travel some distance to find parking.
Insufficient cooling fans in the bedrooms.
Breakfast arrangements.There is a small buffet breakfast available till 10am and then a much better breakfast from a menu with waiter service after 10am.This isn’t explained when checking in.

2026-07-11 via Nuitee
S
Sean solo_traveller gb
5
A hotel recommended for having a good reputation tarnished by a poor bathroom and a noisy corridor, definitely not worth
Pros:

Location was good, staff were friendly

Cons:

My room Burson, was on a noisy corridor and you could here everyone coming a going, fixing the floor boards would help, sat on the toilet which felt like it was going to come off the wall soon, and I’m a very slight build, the shower head was dirty, not allowing water to flow out properly, and finally the curtains needed to be a foot wider. breakfast was nice, but limited choice, to be fair I was told it was a nice place but I’m not sure you can justify £135 per night

2026-07-09 via Nuitee
J
Jason solo_traveller gb
10
Pros:

I didn't have breakfast but everything else was surpurb

2026-06-28 via Nuitee
N
Neil couple gb
8
Wonderful warm stage
Pros:

Lovely small hotel, lovely and bijou.
Restaurant was wonderful - to much on the menu we wanted to try

Cons:

Unfortunately we stayed on one of the hottest days ever in the UK, made it an unpleasant nights sleep with just a fan in the room

2026-06-28 via Nuitee
A
Ann family_with_children gb
9
Pros:

We enjoyed staying at Bank House very much. The only down was the breakfast, it was really disappointing that there was not a freshly cooked breakfast, which we have had before and were looking forward to. A fresh fruit salad would also have been nice, rather than chunks of fruit.

Cons:

The only down was the breakfast, it was really disappointing that there was not a freshly cooked breakfast, which we have had before and were looking forward to. A fresh fruit salad would also have been nice, rather than chunks of fruit.

2026-06-26 via Nuitee
J
Jacqueline couple gb
9
Pros:

Atmosphere of the hotel

2026-06-20 via Nuitee
D
David solo_traveller gb
8
Pros:

Very friendly staff. Very nice breakfast offered each morning and the main meals in the evening were excellent. Seafood used in all the dishes we had was very fresh and tasty. The location in the historic area of the city next to the water made a perfect setting to enjoy a sundowner and watch the fishing boats returning from their day out to sea. Also very quiet at night for a restfull sleep.

2026-06-19 via Nuitee
H
Hooman solo_traveller gb
8
Pros:

Breakfast didn't start early enough for business travellers

2026-06-17 via Nuitee
E
Eva couple cz
10
Patří mezi nás mezi TOP20
Pros:

Hotel je speciální a to vším, vnímavý člověk pochopí tu jedinečnost, tu originalitu, autentičnost. Byli jsme nadšeni. 100%.
Těšíme se na příště. Srdcová záležitost. Okolí nás také uchvátilo. King’s Lynn je bezva!

2026-06-14 via Nuitee
G
Grant solo_traveller gb
8
2026-06-10 via Nuitee
G
Geraldine solo_traveller gb
5
2026-06-10 via Nuitee
S
Sandra solo_traveller gb
7
2026-06-08 via Nuitee
J
Jeanette couple gb
9
2026-06-08 via Nuitee
S
Sarah solo_traveller gb
8
Good stay.
Pros:

Nice staff, atmosphere, food, and lovely location. Nice spacious room and bathroom. Very clean and comfortable.

Cons:

In the room some refurb work was needed. Stained drawers top, probably due to boiling water spill, and the shower enclosure looked a bit shabby in places. The easy chair seat was a bit sunk.

2026-06-07 via Nuitee
A
Angela solo_traveller gb
6
Pros:

Excellent views over the river. Very comfy bed. And good location.

Cons:

very noisy room directly over the beer garden.

2026-06-06 via Nuitee