Renaissance Dallas North Hotel

Hotels
•
Renaissance Hotels & Resorts
8.3 (801 reviews)
1590 LBJ Freeway , Dallas , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable price
Spacious and clean rooms
Cons:
Cleanliness issues
Outdated facilities
Lack of accessible features

Categories

Cleanliness
6.63
Multiple reviews highlighted issues with cleanliness, including dirty rooms and unsatisfactory maintenance.
Service
9.6
Staff were described as friendly and accommodating, though a few experiences mentioned rudeness.
Location
9.64
Location was frequently praised as convenient and safe.
Room Quality
7.59
Rooms were noted as outdated, with some issues like broken fixtures.
Amenities
8.62
The pool area and photo opportunities were positively mentioned, although ADA access was criticized.
Value for Money
8.08
Guests felt the price was reasonable, but many expected better quality for what they paid.
Food and Beverage
7.63
Some reviews mentioned a lack of continental breakfast offerings.
Overall Experience
8.6
Overall enjoyment is conveyed, but noted several issues prevent a higher rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:15

Property Description

Luxurious Accommodations
Renaissance Dallas North Hotel offers pet-friendly accommodations in Dallas. Each room includes a private bathroom equipped with a bath or shower. Guests can indulge in amenities like bathrobes, free toiletries, and a flat-screen TV.

Convenient Location
Situated just 6.8 km from the vibrant Toyota Music Factory and 12 km from the bustling Preston Center, our hotel provides easy access to popular attractions. The nearby Love Field Airport, only 10 km away, ensures a stress-free journey for travelers.

Exceptional Service
At Renaissance Dallas North Hotel, guests are welcomed by a 24-hour front desk ready to assist with any needs. Whether you're here for business or leisure, our dedicated staff is committed to making your stay memorable.

Book your stay at Dallas Hotel at Park West now for an unforgettable experience!

Important information:

Guests must be at least 21 years of age to make reservations.

Guests who check out prior to their scheduled departure date will incur a charge of one night's room rate plus tax.

Please note: this property accepts only cats and dogs weighing 25 pounds or less. Please contact the property directly for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 801 reviews
Cleanliness: 6.63
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
T
Taylor • solo_traveller • us
5
Pros:

I liked the location and how clean it smelled throughout the hotel.

Cons:

They taxed on so many charges for me brining my dogs when that wasn’t included when I booked. It’s as if this is a high end fancy hotel and it really isn’t

2026-05-29 • via Nuitee
J
Jordan • couple • us
10
2026-05-25 • via Nuitee
S
Sonya • couple • us
10
2026-05-22 • via Nuitee
B
Bryson • couple • us
8
2026-05-19 • via Nuitee
D
Dustin • solo_traveller • us
4
Pros:

Size, Comfortable beds, solid restaurant

Cons:

Pool cleanliness, AC never got cold, Check In issues, No housekeeping

2026-05-19 • via Nuitee
Y
Yung • solo_traveller • us
9
Pros:

Very nice facility overall with a very pleasant scent as you enter. High ceiling lobby gives a very positive welcome. The only issues I had was the room can use some carpet upgrade as they’re old and smelly. The other is staffing. It seems like hotel has problems hiring or cutting costs. Checking in line was very slow, rooms weren’t ready as promised, coffee snack bar was very slow (only one person working). I would go back, but hope they improve 8n those two areas.

2026-05-18 • via Nuitee
A
Andela • solo_traveller • us
1
Pros:

Nothing, it is not like on the pictures. Very old and look dirty

Cons:

Nothing

2026-05-18 • via Nuitee
M
milan • family_with_children • us
1
Horrible experience would not recommend
Pros:

Nothing

Cons:

I recently stayed at the Renaissance Hotel and was disappointed by how a smoke alarm situation was handled. There was a clear miscommunication between staff and guests regarding the alarm, which caused unnecessary confusion and concern. Better coordination and clearer communication during situations like this would greatly improve the guest experience. The hotel itself was old and short staffed . had a musty smell and not clean, but the handling of this incident left a negative impression.VERY DISAPPOINTING

2026-05-18 • via Nuitee
J
Jasmin • couple • us
10
2026-05-13 • via Nuitee
R
Ramon • extended_group • us
9
Pros:

Clean and easy to navigate

Cons:

Few things around the building look to be broken or breaking

2026-05-11 • via Nuitee
B
Benjamin • extended_group • us
10
2026-05-05 • via Nuitee
V
Vinícius • solo_traveller • br
10
2026-04-26 • via Nuitee
M
Miriam • couple • us
10
2026-04-24 • via Nuitee
J
Joshua • couple • us
10
2026-04-22 • via Nuitee
D
Derrick • couple • us
5
Decent
Pros:

Upon arrival the front desk was very polite and nice

Cons:

When we to eat breakfast the waiter acted kind of rudely when I told him that I had free breakfast. He rudely said “no we don’t do that here” and slapped the menu in front of me while I was standing at the entrance desk. He told me to go talk to the front desk. I went over to the front desk and I told the clerk what just happened. He kinda rolled his eyes and said I have to give you vouchers. Why didn’t he give me those upon arrival? I didn’t know I needed them and the whole scene just changed the entire mood of the stay. My gf and I won’t be coming back

2026-04-22 • via Nuitee
E
Esmeralda • couple • us
10
Great location to where I neeed to be
Pros:

Location and cleanliness

Cons:

Nothing

2026-04-21 • via Nuitee
L
LaMetrese • solo_traveller • us
1
Pros:

Location

Cons:

Room...nasty

2026-04-20 • via Nuitee
K
Karen • couple • us
10
2026-04-17 • via Nuitee
D
donneisha • couple • us
10
2026-04-14 • via Nuitee
M
Myra • couple • us
8
Beautiful location & hotel. Beds & pillows very uncomfortable!
Pros:

Location was excellent!

Cons:

The beds & pillows were old & extremely uncomfortable!

2026-04-13 • via Nuitee