Palmiers by Fassbind

Hotels
8.3 (3556 reviews)
Rue du Petit-Chêne 32 , Lausanne , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 3556 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
G
Grau • solo_traveller • es
7
Pros:

Ubicación cerca de la estación de tren. Es un hotel moderno,, la disposición de las habitaciones con el patio central

Cons:

El desayuno tiene unos huevos revueltos que no están ricos... pocos jugosos están demasiado hechos. Por lo contrario, los huevos hervidos self-service bien.
Había mucha gente y la camarera iba como loca, tuve que esperar mucho para que alguien me atendiera y poder pedir el café con leche de avena.
Por otro lado, no recomiendo nada el cheescake de pistacho, el peor que he probado en mi vida.

Solo ponen una almohada, deberían poner dos
El colchón es demasiado blando, es incomodo
Hay un ruido del baño que es como extractor que hace un ruido flojo pero ruido durante toda la noche. Como el baño no está aislado, hay una persianita, se escucha.

2026-10-30 • via Nuitee
A
Angelo • family_with_children • fr
7
2026-10-30 • via Nuitee
L
Lucia • couple • ch
7
Im grossen und ganzen hat es und gefallen, Top Lage. Zimmer war kalt
Pros:

Zimmer war OK

Cons:

Das Zimmer war kalt.......

2026-10-28 • via Nuitee
E
Ella • solo_traveller • ch
8
Zentral gelegen, sauberes und schönes Zimmer.
Pros:

Sehr schönes Zimmer. Spezielle Architektur. Gut zu erreichen.

Cons:

Man hört die Zimmertüre gleich nebenan auf und zu gehen. Lärm auf dem Gang.

2026-10-28 • via Nuitee
R
Rafael • solo_traveller • ch
9
2026-10-28 • via Nuitee
M
Margaret • family_with_children • ch
8
Super Lage, seltsame Zimmer Eingänge
Pros:

Lage gerade vis-a-vis der Bahnhof, in der Altstadt.

Cons:

Die Wohnungen, habe 2 gebucht, sind gut, aber der Eingang zu den Zimmern ist seltsam: es hat ein kurzer Tritt, der an der Tür vermerkt ist, aber man kann trotzdem darüber stolpern oder ins Zimmer "hineinfallen", da man weiss nicht, wie tief der Tritt ist (nicht alle gleich). Der Schlüssel-Behälter für ein Zimmer war nicht gerade bei der Tür, sondern hinter den Vorhang, weiter ins Zimmer als der Tritt. Seltsam.

2026-10-27 • via Nuitee
H
Harald Rudolf • extended_group • li
9
2026-10-26 • via Nuitee
A
Ana • couple • es
10
Ubicación perfecta,
Pros:

La ubicación es perfecta, la habitación es muy amplia

Cons:

, lo único que no me gustó fue la cama, es demasiado blanda , y la TV un poco antigua , no puedes conectar tus dispositivos .

2026-10-26 • via Nuitee
C
Clemens • extended_group • ch
9
2026-10-25 • via Nuitee
E
Emanuela • family_with_children • ch
6
2026-10-24 • via Nuitee
I
Isabelle • couple • ch
8
Très satisfaits !
Pros:

Chambre moderne, spacieuse, lumineuse, confortable et meublée de manière sobre mais toutefois chaleureuse (fauteuils élégants et confortables).

Cons:

Le coût du parking dont nous pensions qu’il serait au moins en partie subventionné par l’hôtel.
Personnel d’accueil agréable mais pas toujours très chaleureux (nous sommes restés 2 nuit et avons donc vu plusieurs personnes).
Aucun crochet dans la salle de bain pour suspendre nos grands linges.

2026-10-24 • via Nuitee
M
Meeta • extended_group • gb
8
Hotel is in a great location. A short walk away from the mainline train station and the metro.
Pros:

Great location. A short walk away from the mainline train station and the metro.
Walking down to Lake Geneva took about 20mins.
Lots of restaurants and cafes nearby.

Cons:

I did request a double bed, but ended up with a twin room. Not the end of the world, but staff could have mentioned this at check in. The hotel must have been busy!

2026-10-23 • via Nuitee
M
Mara • solo_traveller • ch
10
2026-10-23 • via Nuitee
B
Bader • couple • kw
7
2026-10-23 • via Nuitee
G
Gaspard • solo_traveller • fr
4
Bon hôtel, mais rapport qualité prix excessif
Cons:

Connexion Wi-Fi catastrophique

2026-10-22 • via Nuitee
H
Hunkeler • couple • ch
9
Wunderbares City Hotel
Pros:

Hatten in Lausanne nie was passendes gefunden, diemal hat es uns sehr gut gefallen. Gut gelegen, Bar & Restaurants im Haus. Wir kommen wieder.

Cons:

Das Bad hat ins Zimmer eine Jalousie als Sichtschutz (gut), dafuer ist es aber offen ohne Glas und somit nicht so gut. So viel "Intimitaet" braucht es nicht fuer ein Bad.

2026-10-22 • via Nuitee
M
Michael • couple • us
8
Good place to stay in Lausanne to see the sights and catch the train to airport
Pros:

Convenient location to train and city. Attractive hotel.

Cons:

Coffee in room was terrible

2026-10-21 • via Nuitee
M
Michael • extended_group • ch
8
2026-10-18 • via Nuitee
M
Mathias • extended_group • ch
10
Pros:

Haben in einem Dreierzimmer übernachtet. Alles da, was man braucht. Hotel im Zentrum von Lausanne. Schöne Architektur. Freundliche Gestaltung. Eigentlich ein moderater Preis.

2026-10-16 • via Nuitee
G
guillaume • solo_traveller • fr
9
2026-10-16 • via Nuitee