Palmiers by Fassbind

Hotels
8.3 (3224 reviews)
Rue du Petit-Chêne 32 , Lausanne , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast options could improve

Categories

Cleanliness
8.03
No specific mention of cleanliness, but some concerns over heating and temperature suggest it could be improved.
Service
9
David's joyful morning demeanor is highlighted positively, contributing to an overall good service experience.
Location
9.04
Multiple reviews praise the hotel's prime location, noting ease of access and proximity to transportation.
Room Quality
7.99
General satisfaction with room size and features, but some issues with soundproofing and layout mentioned.
Amenities
7.52
Amenities like breakfast and fitness room were mentioned to have areas for improvement.
Value for Money
8.48
Mixed feelings about pricing but acknowledged good value in location and room quality.
Food and Beverage
8.03
Breakfast could be improved, but general expectations are met.
Overall Experience
8.3
Positive sentiment overall, with some specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:34

Property Description

Tropical Oasis in the Heart of Lausanne

Luxurious Dining Options
Indulge in a culinary journey with our two distinct restaurants offering a fusion of Thai and Swiss cuisine. From the exotic flavors of Jardin Thaï to the comforting taste of fondue at L’Esprit Bistrot, we cater to all palates.

Modern Amenities for Ultimate Comfort
Relax in our modern rooms equipped with air conditioning, LCD TV, minibar, and more. Enjoy the picturesque views of the tropical garden from some of our rooms, creating a serene atmosphere for your stay.

Convenient Location with Added Perks
Located just a stone's throw away from the main train station, Alpha-Palmiers provides easy access to explore Lausanne. Plus, enjoy complimentary use of public transport with a pass provided to all guests.

Experience luxury and convenience at Alpha-Palmiers by Fassbind. Book now for an unforgettable stay in Lausanne.

Important information:

Please note that due to local regulations, we start the air-conditioning at a 24 hours average temperature higher than 25 degrees. This happens fully automatic and can not be overdriven by the staff.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3224 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
M
Madhu • family_with_children • us
10
affordable Hotel in Great location in Lausanne
Pros:

location close to railway station and other public transport

Cons:

front desk can be more courteous 😊 check in was good but check out time staff at desk wasn’t friendly at all

2026-05-28 • via Nuitee
A
Alan • extended_group • ch
10
2026-05-28 • via Nuitee
E
E • family_with_children • fr
6
Très agréable
Pros:

Chambre agréable et bien agencée.

2026-05-27 • via Nuitee
N
Nick • couple • nl
3
Poor and below expectation.
Pros:

The location was good. The breakfast was OK. The room was clean.

Cons:

The value for money was really bad. For the money you pay per night you would expect a double bed. Especially, if you ask for it when you make the booking. In the end we did not get a response from the hotel in advance and there was no option to change it upon arrival. The staff was not friendly or empathetic. The two beds tend to slight away from one another, so this was not comfortable at all.

2026-05-27 • via Nuitee
P
Pascale • extended_group • ae
8
Pros:

Convenient location with easy access to a close by parking

2026-05-27 • via Nuitee
G
Gawazeheba • solo_traveller • at
4
Pros:

Zimmer sauber ruhig u getäumig

Cons:

Zimmer waren absolut in Ordnung jedoch das Frühstück bei einem Nächtigungspreis v ca.287.- CHF eine Zumutung wir waren 5 Nächte immer das selbe Automatenkaffee billigste Fruchtsäfte aus der Plastikflasche kein Spiegelei. Schinken Salami u noch eine Wurstart vom billigsten Lediglich 3 Warme Gerichte Rührei ,Speck u kleine Bratwürste nicht einmal gab es etwas anderes keine Pasteten kein Lachs einfach eine Abzocke es war nichts wirklich schlecht aber f diesen Preis erwartet man sich mehr auch in der Preisklasse Schweiz nichts wirklich Landesübliches ausser einen Weichkäse in der Verpackung wenn man tee u kaffe wollte musste man sich eine Tasse v einem anderen Tisch holen. Ich war einen Tag krank konnte u wollte nicht raus durfte mir keine Apfelsaftschorle aufs Zimmer nehmen hat mir ein motivierter heranstürmender Servicemitarbeiter Lautstsrk vor allen anwesenden verwährt Wie gesagt Zimmer ruhig betten sehr bequem u sauber safe ist vorhanden nur leider sehr klein tablett passt nicht hinein
Das Hotel liegt such sehr nahe am Bahnhof u so ziemlich alle Sehenswürdivkeiten in der Oberstadt zu Fuß zu erreichen zum See mit der ebenfalls nahen Metro also Frühstück sehr Verbesserungswürdig ansonst Top

2026-05-26 • via Nuitee
F
Fabio • extended_group • us
10
2026-05-26 • via Nuitee
C
Caroline Chappuis • solo_traveller • ch
10
Pros:

Hotel très bien situé près de la gare et quand même très calme.

Cons:

Rien

2026-05-25 • via Nuitee
M
Martin • couple • ch
6
2026-05-25 • via Nuitee
H
HAODONG • solo_traveller • cn
10
2026-05-24 • via Nuitee
G
Gabi • extended_group • ch
10
wir kommen wieder
Pros:

alles bestens

2026-05-24 • via Nuitee
R
RENE • solo_traveller • ch
9
Alpha sous les Palmiers
Pros:

Le lit très confortable (mais on a demandé en avance 1 lit double).
La grandeur de la chambre.
La tranquillité
Le gros choix au déjeuner.
L'emplacement très proche de la gare.

Cons:

Il n'y avait pas d'armoires, juste des cintres pour faire joli.

2026-05-24 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-05-24 • via Nuitee
E
Esther • couple • ch
8
2026-05-24 • via Nuitee
T
testa • solo_traveller • fr
9
2026-05-23 • via Nuitee
M
Muhammad • solo_traveller • ch
7
Pros:

Good location and room size

Cons:

Nothing

2026-05-23 • via Nuitee
F
Fernandes • couple • ch
10
2026-05-22 • via Nuitee
D
Dimitrios • family_with_children • ch
9
Very fair proposal in perfect location.
Pros:

Perfect location, very close to train station yet quiet (the rooms facing the courtyard), close to restaurants, cafes etc.
Very good value for money.
Transparent pricing policy for the breakfast (we did not try it) and nice option to have just a coffee and croissant instead of full breakfast at reasonable price.
Pleasant design and comfortable rooms.

2026-05-21 • via Nuitee
T
Tareq123 • solo_traveller • sa
10
2026-05-21 • via Nuitee
R
Ruth • family_with_children • ch
7
2026-05-21 • via Nuitee