Clayton Hotel Galway

Hotels
7.9 (4745 reviews)
Old Monivea Road, Ballybrit , Galway , ie

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable room
Excellent breakfast
Cons:
Pool cleanliness
Slow check-in
Temperature issues in room

Categories

Cleanliness
7.54
Overall clean rooms, but some mention of pool cleanliness issues.
Service
8.51
Consistently praised staff and excellent service across reviews.
Location
8.05
Generally favorable location but some guests noted it wasn't as close to the city.
Room Quality
7.5
Rooms mostly comfortable, but some issues with heating and missing amenities.
Amenities
7.03
Good on-site facilities, but feedback on pool area and temperature issues.
Value for Money
7.99
Guests found bar food and breakfast value to be good.
Food and Beverage
8.54
Breakfast and bar food received positive remarks.
Overall Experience
8.01
Most reviews reflect a positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:24

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms featuring King Koil beds and large flat-screen TVs. Stay connected with free WiFi throughout the hotel.

Dining Excellence
Savor fresh local produce at the Enclosure Bar & Bistro for drinks, snacks, and dinner. For fine Galway cuisine, experience the culinary delights at Tribes Restaurant.

Leisure Facilities
Unwind at the leisure center with a 20-meter swimming pool and sauna. Enjoy top-notch service and a friendly atmosphere throughout your stay.

Experience the best of Galway at Clayton Hotel Galway. Book now for a memorable stay!

Important information:

Please note that for advance purchase bookings a payment link will be sent to the guest after the booking has been confirmed.

Cash payments are welcome in our hotel. If you choose to pay cash upon arrival, a security deposit in the form of cash or a pre-authorization of a credit or debit card will be requested along with photographic ID. Acceptable Identifications include Passport or Driving license.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 4745 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.01
P
Pere family_with_children es
7
Sabor agridulce
Pros:

Desayuno y el personal

Cons:

Que cancelé la última noche que había reservada con 4-5 días antelacion y me la cobraron igualmente. Lo encuentro impresentable. Pido me devuelvan el importe de està última noche.

2026-08-15 via Nuitee
A
Annmarie solo_traveller ie
7
Cons:

Check in is too late at 4pm and check out at 11am is too early

2026-08-15 via Nuitee
V
Vasile solo_traveller ie
8
Pros:

Location, parking, bar, staff are ok
Beds are not so large but good and clean

Cons:

Hotel definitely needs renovation at this time, smell very bad in rooms and corridors, couldn't fix water in bathroom, in rest are ok

2026-08-15 via Nuitee
S
Sarah family_with_children ie
10
Amazing rooms! Lovely hotel
Pros:

Fabulous family room, we did have to switch rooms after a problem with the water but staff weee so helpful. Pool was lovely and breakfasts really nice..

Cons:

Nothing!

2026-08-15 via Nuitee
T
Thomas solo_traveller gb
10
2026-08-14 via Nuitee
L
Louise solo_traveller ie
7
Pros:

Lovely staff

2026-08-14 via Nuitee
C
coralie solo_traveller fr
6
Pros:

Le fait de pouvoir sortir facilement de la ville. Le parking point fort. Les lits sont confortables.

Cons:

Pour avoir de l'eau chaude le soir, il faut laisser couler 3/4 minutes. La chasse d'eau qui fonctionne mal. Moquette tachée.

2026-08-13 via Nuitee
R
Remy solo_traveller fr
8
2026-08-13 via Nuitee
A
ANGELA solo_traveller be
9
Pros:

Substantial Free parking, public transport to galway city centre

2026-08-13 via Nuitee
S
Sofia extended_group pt
8
2026-08-12 via Nuitee
M
Michael family_with_children ie
6
2026-08-12 via Nuitee
A
Anmol family_with_children ae
8
Decent stay for a good price
Pros:

Decent for the price. Air conditioning worked well during a heat wave

Cons:

Housekeeping needed to be asked to clean again. Manager was helpful in coordinating.

2026-08-12 via Nuitee
H
Hannah solo_traveller gb
3
Very disappointed to have to pay so much and never get a bed change of sheets etc.thats not acceptable. We request a ref
Pros:

Very disappointed as it was so expensive for us to stay there .

Cons:

We stayed 4 nights and our bed sheets were never changed ? When I asked the receptionist she said you need to leave the card on the door ( to refresh ) but there was no card . The third day I asked receptionist again she said the cleaner said our PJs were on the bed that’s why ????? That is so ridiculous and frustrating we had 2 young children with us . The cleaner only came to leave towels and coffee no cleaning done . I saw a cleaner next door I asked if she could clean our room as we were on our way out , she said it was not her room number to clean . Also the restaurant was not available to book or use , they never mentioned that when we booked .
Very very disappointed I only choose this hotel because my nephew used it for his wedding 8 yrs ago . I have told my family and friends the bad services they have .
We will never use this hotel again.
We Also feel we should get a refund for such a bad service . We paid £300 a night and never got a bed change of sheets/ bedclothes. This is not acceptable.
We would like a refund for the bad room services we had.

2026-08-12 via Nuitee
K
Kaulitis solo_traveller ie
10
2026-08-12 via Nuitee
M
Martin MAGEE family_with_children ie
8
Enjoyable short stay in a lovely hotel
Pros:

Comfort and cleanliness

Cons:

Distances from city centre

2026-08-12 via Nuitee
W
Wendy solo_traveller au
7
.Galway for 2 nights.
Pros:

Size of the room was great & bed was comfortable. Great bathroom.

Cons:

At surface level looks clean, but not really. E.g. TV remote had caked on dirt.

2026-08-11 via Nuitee
M
Muhammad Umar Khan family_with_children ie
8
over all good one
Pros:

Spacious Rooms, cleanliness, quite and comfortable

Cons:

Breakfast could be improved, Bathroom should be tidy as the water taps were loose need to fix it, the drawer handles needs to be cleaned thoroughly, Room carpets should be thoroughly vacuumed, TV in the room was old and continuous line appeared on the screen as damaged screen.

2026-08-11 via Nuitee
C
Chantelle solo_traveller ie
10
2026-08-11 via Nuitee
D
Dempsey couple ie
8
Everything good except showers
Pros:

Location perfect

Cons:

Only problem was the showers.no hot water most mornings.had to wait till mid morning for 2 quick showers

2026-08-11 via Nuitee
T
Teresa couple ie
6
2026-08-10 via Nuitee