Casa Hotel Sura

Hotels
7.6 (467 reviews)
400 metros norte del Hospital de Niños de Costa Rica, calle 20-18 avenida 7a. , San José , CR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Garden
Airport shuttle
Soundproof rooms
Non-smoking throughout
Designated smoking area
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Helpful staff
Cons:
Noise from other guests
No reception on-site
Inconvenient amenities

Categories

Cleanliness
6.85
Some guests noted issues with cleanliness due to noise from other rooms and unpleasant odors.
Service
7.85
Staff were described as helpful, although check-in was challenging due to absence at premises.
Location
8.35
The location is convenient for bus access and near the city center.
Room Quality
7.85
Rooms were generally clean and comfortable, though one review mentioned a broken TV.
Amenities
7.35
Certain amenities were lacking, with no A/C and issues with charging plugs.
Value for Money
7.85
Guests felt they received good value for the price paid, despite some negatives.
Food and Beverage
7.35
Breakfast arrangements were inconvenient, impacting the overall food experience.
Overall Experience
7.35
The overall sentiment was mixed, with a need for improvements in management and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:54

Property Description

Convenient Location
Hotel Sura, nestled in San José, offers a perfect blend of tranquility and accessibility. With key attractions like La Sabana Metropolitan Park and Estadio Nacional de Costa Rica just a stone's throw away, your stay promises both relaxation and adventure.

Comfortable Accommodation
Each room at Hotel Sura is thoughtfully designed to provide a comfortable and homely experience. From the cozy bed linen to the refreshing garden view balcony, every detail is tailored to ensure a relaxing stay for every guest.

Exceptional Services
At Hotel Sura, your comfort is our top priority. Enjoy a hearty vegetarian breakfast each morning and take advantage of amenities like the 24-hour front desk, airport transfers, and free WiFi. Our dedicated staff is committed to making your stay unforgettable.

Ready to experience the charm of Hotel Sura? Book now for an unforgettable stay in San José.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 467 reviews
Cleanliness: 6.85
Service: 7.85
Location: 8.35
Room Quality: 7.85
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.35
A
Ashlin • solo_traveller • gb
10
2026-09-10 • via Nuitee
K
Kathrin • solo_traveller • de
7
2026-09-06 • via Nuitee
A
Aina • solo_traveller • ch
9
Pros:

The host was super collaborative! We had our bus at midnight and the host let us stay in the room until we had to leave at night. Incredibly kind!

2026-09-03 • via Nuitee
P
Pita • solo_traveller • us
6
Pros:

The staff was very nice

Cons:

The location, it was kind of scary

2026-09-03 • via Nuitee
S
Salvador Miguel • couple • ar
8
Buenas
Pros:

En general bien

Cons:

No quejas

2026-09-01 • via Nuitee
B
BC • solo_traveller • cr
6
2026-08-31 • via Nuitee
L
Lucía • solo_traveller • es
10
2026-08-26 • via Nuitee
J
Julie • solo_traveller • ca
7
2026-08-24 • via Nuitee
R
Ruben • solo_traveller • pa
8
Pros:

El trato

Cons:

La habitación olía a polvo, ese olor de cuando ha estado deshabitado mucho tiempo

2026-08-22 • via Nuitee
D
Donna • solo_traveller • us
5
Pros:

N/A

Cons:

no toilet paper! no one on site for help.
thin walls, can hear water running, toilets flushing, babies crying, doors closing etc

2026-08-15 • via Nuitee
M
Maite • family_with_children • es
7
2026-08-15 • via Nuitee
S
Solange • solo_traveller • cr
10
2026-08-10 • via Nuitee
R
Rivera Segura • couple • cr
8
2026-08-10 • via Nuitee
A
ARYLINDEN • solo_traveller • it
9
Pros:

L'accoglienza super e le camere molto tradizionsli

2026-07-24 • via Nuitee
T
Tamara • couple • ch
2
2026-07-19 • via Nuitee
V
Valentina • solo_traveller • it
4
2026-07-16 • via Nuitee
L
Lea • couple • ch
8
Alles in allem gut!
Pros:

Das Zimmer ist sauber und komfortabel.

Cons:

Die Lage ist nicht sehr schön und man fühlt sich draussen nicht so sicher.

2026-07-16 • via Nuitee
V
Verónica • solo_traveller • es
9
Pros:

La amabilidad de las anfitrionas (especialmente Jenyfer), la limpieza y características de la habitación. El desayuno de cortesía, sencillo y rico. Está cerca del centro de San José y de varias terminales de autobús

Cons:

Por la noche algunas de las calles del barrio parecen inseguras

2026-07-01 • via Nuitee
F
Fleur • solo_traveller • nl
10
2026-06-29 • via Nuitee
M
Matteo • solo_traveller • it
5
2026-06-27 • via Nuitee