Hospedaje El Viajero

Hotels
8.4 (2222 reviews)
final de la calle santader a media cuadra del lago , Panajachel , GT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2222 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
P
Priscila • solo_traveller • br
9
Boa opção de hospedagem com ótima relação custo -beneficio
Pros:

A localização é excelente, perto do comércio, restaurantes e dos embarcadouros onde se tomam as lanchas para conhecer os outros povoados do Lago Atitlan.
A hospedagem é muita limpa e bem cuidada.
Os funcionários da recepção são extremamente atenciosos, simpáticos e sempre dispostos a ajudar com informações sobre a região e auxiliar com as reservas de traslados e passeios. Deixo um agradecimento especial a Lessly por sua amabilidade e atenção.

Cons:

A única ressalva foi o chuveiro que tinha pouca saída de água e a água esfriava rapidamente.

2026-10-31 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-10-31 • via Nuitee
M
Marie • extended_group • ca
7
Pros:

bien situé

Cons:

fan bruyante

2026-10-30 • via Nuitee
N
Naomi • solo_traveller • ca
10
Pros:

Localização perfeita

2026-10-30 • via Nuitee
A
alicia • solo_traveller • es
9
Fantástico
Pros:

Limpieza, ubicación, personal. Absolutamente todo, si tienes la habitación en la planta baja.

Cons:

Si estás en las habitaciones del piso superior ( no fue mi caso), el acceso es por unas escaleras de caracol muy incómodas y el baño está en la planta baja. Son dos edificios que no están comunicados, tienes que dar la vuelta por fuera de recepción, sería muy fácil solucionarlo.

2026-10-29 • via Nuitee
M
Marisa • couple • ar
8
Pros:

El patio con mesas sillas, la cocina equipada , ubicación

2026-10-29 • via Nuitee
S
Sascha • solo_traveller • es
9
Coventiently located and comfy and quiet property in the midst of buzzling Panajachel
Pros:

The location is in the quiet backyard of Santander Street, the main strip with all offers from restaurants & bars, street food, souvenir shops and convenience stores. It is also only a 4 min walk to the shore of the lake.
The room was spacious and equipped with a fan. the beds were clean and comfortable. The shared bathroom was just outside the room and very clean as well.
the hotel has two buildings, both with a rooftop terrace.
I liked the free coffee that was provided in the morning and late afternoon. Also the water dispenser was a great extra.

Cons:

They charge a 5% extra for credit card payments.

2026-10-28 • via Nuitee
A
alicia • solo_traveller • es
10
Fantástico
Pros:

Todo. Limpieza, comodidad, ubicación.
Tenían café y te de cortesía, un plus.

2026-10-28 • via Nuitee
J
Justine • couple • fr
10
Super bien situé, propre et calme !
2026-10-27 • via Nuitee
E
Elizabeth • solo_traveller • gb
5
Pros:

Buena relacion calidad-precio y super ubicacion

Cons:

Es incomodo y no hay una puerta así que cualquiera podría entrar.

2026-10-27 • via Nuitee
M
Mario • couple • mt
10
2026-10-27 • via Nuitee
S
Scott • solo_traveller • gt
8
Pros:

Nice location right off the main strip but still fairly quiet. Nice Family, they have a parrot. Free coffee is decent.

Cons:

Wi fi was out about 50% of the time.

2026-10-26 • via Nuitee
P
Patiño • couple • pa
10
Maravillosa estadia
Pros:

Buenas instalaciones, buen trato

2026-10-26 • via Nuitee
T
Tushar • solo_traveller • ca
5
Pros:

simple room but great for the price, great location

Cons:

my room was one floor above, the stairs were very not spacious to take up luggage, and the shared bathroom was one floor down. so overall, quite inconvenient.

2026-10-25 • via Nuitee
K
Katarin María • solo_traveller • ca
9
2026-10-25 • via Nuitee
I
ignacio • couple • cl
9
Pros:

Tienen un lorito que saluda y dice hola y hello, es cercano al muelle y esta en la calle santander donde se encuentra todo el comercio, a pesar de ser una calle ruidosa, pudimos dormir bastante bien

2026-10-23 • via Nuitee
J
José Sebastián • couple • co
9
2026-10-21 • via Nuitee
D
Daniela • couple • es
7
Excelente ubicación
Pros:

Buena ubicación y personal muy servicial. Tienen servicio de lavandería calidad-precio estupendo y dejan la ropa oliendo rico.

Cons:

A nuestra llegada el baño tenía pelos de los anteriores huéspedes y olía a cañerías y/o humo del exterior. Las toallas tras un uso olían a humedad. Por el precio del hospedaje no se puede pedir mucho pero podrían mejorar estos aspectos.

2026-10-21 • via Nuitee
P
Pérez Ortiz • couple • es
9
Pros:

Muy buena ubicación, limpio y cómodo.
Patio agradable con mesitas y cocina con suficientes utensilios.

Cons:

Todo bien

2026-10-20 • via Nuitee
J
Jayron Guarchaj • solo_traveller • gt
10
2026-10-20 • via Nuitee