Hospedaje El Viajero

Hotels
8.4 (2034 reviews)
final de la calle santader a media cuadra del lago , Panajachel , gt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 70 per person per night when using an available extra bed.
    People 16 years old and over stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2034 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
S
Sandra • solo_traveller • uy
9
Pros:

La ubicación, cerca del lago en la calle principal cerca de todo. La amabilidad del personal, té y café disponible sin cargo. Tranquilo ya q está hacia el fondo no da a la calle, seguro. Información y facilitan contratar tours y transportes. Solucionaron enseguida los problemas con la habitación dándonos otra más confortable.

Cons:

La primer habitación que nos asignaron no salía agua caliente y se sentía olor a baño, pedimos cambio y lo hicieron sin problema y sin cargos. La escalera para subir a las habitaciones pero en general todo muy bien.

2026-05-30 • via Nuitee
G
gustavo • solo_traveller • ar
10
2026-05-29 • via Nuitee
T
Tamara • solo_traveller • gb
8
Great room
Pros:

Set back a bit from the street so you don’t hear too much of the club noise (unless it’s karaoke). Clean and comfortable room, good ceiling fan (essential) and streaming services on the TV. Great stay.

2026-05-27 • via Nuitee
N
Neyss • solo_traveller • co
9
Pros:

La atención de su personal.
Muy amables.
Ofrecen estación de aguas y café.

Cons:

La habitación en un tercer piso y difícil acceso.

2026-05-26 • via Nuitee
M
Marcos Burgos • solo_traveller • br
10
Pros:

Bem localizado, limpo, camas confortáveis, funcionários atenciosos

2026-05-24 • via Nuitee
C
Cristian04 • solo_traveller • co
8
Pros:

La ubicación

Cons:

El acceso al hotel en vehículo dado que es muy estrecho, no informar que la opción de parqueo tiene costo adicional

2026-05-22 • via Nuitee
S
Sara • couple • it
8
Consigliato
Pros:

Ottima posizione centrale
Camere economiche e carine

2026-05-21 • via Nuitee
D
Diana • solo_traveller • co
8
Hostal bien ubicado
Pros:

La ubicación cercano al muelle y también a la.zona turística de Panajachel. Servicio de cocina con menaje y nevera, agua, café y té disponibles todo el tiempo. Tranquilo y cómodo.

Cons:

Nada

2026-05-19 • via Nuitee
A
Ageda • solo_traveller • es
7
Correcto
Pros:

La ubicación y que hubiera agua a disposición para llevarse.

Cons:

Muchos mosquitos, ruido y que no hubiera desayuno.

2026-05-19 • via Nuitee
S
Samran • solo_traveller • th
9
2026-05-19 • via Nuitee
L
Le Maout • solo_traveller • fr
9
2026-05-18 • via Nuitee
B
Benjamin • solo_traveller • mx
7
Good place for the value, but wouldn’t take much to make it much nicer.
Pros:

The free coffee and tea was good. The location next to the lake and the price of the room was a great value

Cons:

Private bathrooms, more comfortable beds, air conditioning, the death trap spiral staircases.

2026-05-16 • via Nuitee
Y
yao • solo_traveller • cn
10
非常棒！最好的民宿
Pros:

整体都很棒，只是一些欧洲人在房间和花园大声聊天放音乐，折磨别人的耳朵，破坏这里的安静，简直没素质。

Cons:

无

2026-05-15 • via Nuitee
A
A LEXANDRA • couple • co
10
Estadía en el Viajero 🧳
Pros:

Me gustó que la habitación es bonita e iluminada, el ventilador es súper bonito y moderno está en el techo y tiene luz integrada , lo que más me gustó fue que tenía un TV moderno con Netflix y Amazon prime incluidos 😱, la ubicación es bastante central y tienes todo el día tintico y agua gratis para tomar

Cons:

Nada , en general todo estuvo súper bien , nada malo que decir

2026-05-15 • via Nuitee
X
xu • solo_traveller • us
9
A centrally located and comfortable place
Pros:

The location: central and right off the main tourist street and lake, yet tucked in a quiet alley. Walking distance to all major happenings in town. The overall feel of the hotel: clean, specious and well managed with super friendly and helpful stuff.

Cons:

NA

2026-05-15 • via Nuitee
B
Brenes Sanchez • family_with_children • cr
10
2026-05-14 • via Nuitee
K
Killian • couple • fr
9
2026-05-13 • via Nuitee
N
Nadine • couple • de
8
2026-05-12 • via Nuitee
A
adèle • solo_traveller • fr
6
Pros:

Emplacement très pratique et espaces communs joliment aménagés

Cons:

Litterie peu confortable
Chambre avec une mini fenêtre, presque aveugle
Pas d'isolation

2026-05-11 • via Nuitee
S
Samuel • solo_traveller • ca
8
Bon rapport qualité/prix
Pros:

Bien situé. Sécuritaire

Cons:

Insonorisation des chambres

2026-05-09 • via Nuitee