Hospedaje El Viajero

Hotels
8.4 (2163 reviews)
final de la calle santader a media cuadra del lago , Panajachel , gt

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Complimentary beverages
Cons:
Noise issues
Maintenance complaints
Bathroom privacy concerns

Categories

Cleanliness
7.93
Some reviews mention clean rooms, but there are concerns about odors and maintenance.
Service
8.9
Many guests highlight friendly and helpful staff, contributing positively to their experience.
Location
9.14
The location is frequently praised for being convenient and central, near the ferry and restaurants.
Room Quality
7.59
While some rooms are described as comfortable, there are complaints about maintenance issues and privacy.
Amenities
8.62
Guests appreciate the available amenities like free coffee and facilities, though some issues are noted.
Value for Money
8.28
Overall, guests feel the accommodations are reasonably priced given the location and services.
Food and Beverage
8.63
Complimentary coffee and tea service was positively mentioned.
Overall Experience
8.1
Guests generally have a positive experience despite some issues reported with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Rustic Charm and Tranquil Setting: Hospedaje El Viajero, nestled in the tropical town of Panajachel by the stunning Atitlán Lake, offers a rustic-style building and a serene garden, providing a perfect escape from the hustle and bustle.

Comfortable Accommodation: Each room features functional décor, a TV with cable channels, and some even include a terrace or balcony for guests to enjoy the picturesque views. With private bathrooms in every room, your comfort is our priority.

Convenience and Hospitality: Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk for all your needs, and a roof-top terrace to unwind and soak in the breathtaking surroundings.

Experience the tranquility and comfort at Hospedaje El Viajero - book your stay now for an unforgettable getaway!

Important information:

Please take a note that for payment with credit cards will be a extra charge of 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 70 per person per night when using an available extra bed.
    People 16 years old and over stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2163 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.28
Food and Beverage: 8.63
Overall Experience: 8.1
F
Fonseca solo_traveller cr
10
Pros:

Todo muy bien

2026-07-08 via Nuitee
K
Karen sofia solo_traveller co
10
2026-07-07 via Nuitee
H
Hymke solo_traveller nl
6
Wel prima, maar niet super denderend
Pros:

De ventilator en de locatie

Cons:

Het personeel was laks en afwezig. De badkamer was klein en smerig. Ik ging liever bij een restaurantje in de buurt naar de wc. Ventilator hielp niet mega erg en dus was het best warm

2026-07-07 via Nuitee
K
Karen sofia solo_traveller co
6
Limpieza jardines
Pros:

Su ubicación

Cons:

La limpieza. En la entrada y habitaciones de abajo, huele mucho a excremento de gato. Una pena, pero eso requiere mucha atención. Igualmente el baño de abajo estaba poco limpio.

2026-07-07 via Nuitee
L
Luisa Barahona solo_traveller gt
9
Pros:

The location is great!

Cons:

Maybe the water pressure and toiletries could be better

2026-07-06 via Nuitee
C
CARLOS GEOVANNY solo_traveller gt
10
Pros:

Ubicación

2026-07-02 via Nuitee
A
Adam couple gb
8
Clean, friendly and peaceful
Pros:

Location , quiet, and Carpricio!

Cons:

Lack of space in communal kitchen

2026-06-30 via Nuitee
M
Mile solo_traveller co
10
Pros:

Habitación amplia y cómoda, con ambiente agradable y el pequeño estanque con los peces nos pareció hermoso.

Cons:

Las escaleras metálicas muy estrechas y con sonido al subir y bajar, lo que impidió que conciliara el sueño ya que somos sensibles al ruido.

2026-06-29 via Nuitee
D
Diana solo_traveller ec
10
Pros:

Ubicación perfecta, ventilador, ducha bien.

2026-06-29 via Nuitee
A
Amy solo_traveller gb
10
Amazing stay in Pana
Pros:

Amazing hostel right in the centre of the main touristy area of Panajachel but set back a bit so is not loud. Super kind and helpful staff. Great amenities and super clean.

2026-06-26 via Nuitee
Y
Yumiko solo_traveller gt
8
2026-06-22 via Nuitee
S
Sonia solo_traveller es
3
Pros:

La ubicación y la amabilidad del personal

Cons:

Este establecimiento tiene el dudoso honor de ser el peor en el que estuve en mis 15 días por Guatemala. Las fotos son engañosas. Tal vez cuando lo abrieron tenía esa apariencia, pero ahora definitivamente no es así.
En mi habitación había una estantería de madera. Al ir a depositar mis enseres observé que la madera estaba agujereada, no le di mayor importancia hasta que volví de dar un paseo y vi saliendo de los agujeros pequeños escarabajos negros: sÍ, en este alojamiento conviven con la carcoma, y digo conviven porque al decirlo en recepción no observé ni el más minimo atisbo de sorpresa en la cara del empleado. Pero esto no fue lo peor, como tampoco lo fueron las telas de araña en las esquinas o los cadáveres de mosquito incrustados en las paredes. Asumiendo la convivencia con otros inquilinos y las consecuencias de mi nefasta elección de alojamiento decidí instalar mi mosquitera. Imaginaros mi sorpresa al día siguiente cuando amanecí con 4 picaduras consecutivas en el tobillo. Con la mosquitera puesta y viendo la distribución de las picaduras solo pudieron ser chinches.
NO LO RECOMIENDO EN ABSOLUTO

2026-06-21 via Nuitee
M
Matthias Englhardt solo_traveller de
10
2026-06-19 via Nuitee
J
judith noel solo_traveller co
7
Pros:

Muy bien ubicado, todo muy limpio

2026-06-18 via Nuitee
F
Fatima solo_traveller ar
10
Pros:

Alojamiento limpio, ordenado y el staff buena onda.
Lugar tranquilo y bien ubicado.
Atenti con las escaleras caracol, no son comodas.
Dan agua, café y te todo el tiempo. Cocina común limpia y completa.

2026-06-17 via Nuitee
F
Francesco solo_traveller es
6
Pros:

Ubicación

Cons:

No salía agua caliente,mucho ruido.

2026-06-16 via Nuitee
E
Esmeralda couple gt
10
N/A
Pros:

NA

Cons:

N/A

2026-06-15 via Nuitee
K
KC444 solo_traveller us
10
Pros:

Great budget hotel. The resident Parrot Capricio is absolutely adorable and will greet you with a Hola or Hello. This hotel has great hot water. This may be the best, hottest shower that you take while you are in Guatemala. Wifi is fast and reliable. Comfy bed. Calm atmosphere. Free Guatemalan coffee everyday. A great value for the money located in the heart of Panajachel. You can walk to everything.

Cons:

There was nothing I did not like.

2026-06-12 via Nuitee
L
Luke solo_traveller gb
9
2026-06-11 via Nuitee
X
xu solo_traveller us
9
An overall great place to be returned over time...
Pros:

It was nice being back to Hospedaje El Viagjero. The friendly staff, comfort room and surroundings, convenient kitchen supplies and lounging area, as well as its central location all made my latest stay yet another pleasant one.

Cons:

NA

2026-06-10 via Nuitee