taxim cool

Hotels
8.7 (426 reviews)
katip mustafa çelebi mahallesi hocazade sookak no 21 , Istanbul , TR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Issues with promised services

Categories

Cleanliness
7.2
Multiple reviews indicated poor cleanliness and hygiene issues.
Service
10
Positive mention of friendly service, but some delays in management response.
Location
10
Great location near main attractions; easily accessible.
Room Quality
9.17
Generally positive feedback on room quality, with some issues regarding room assignments.
Amenities
9.21
Amenities noted like air conditioning, but some missing expectations based on booking.
Value for Money
9.16
Value affected by unfulfilled breakfast service, but generally acceptable.
Food and Beverage
5.19
Breakfast service not provided as promised, affecting overall experience.
Overall Experience
9.65
Mixed feelings due to service delays and cleanliness, but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:00

Property Description

Central Location
Located in the heart of Istanbul, taxim cool offers easy access to major attractions such as Galata Tower and Taksim Square.

Modern Amenities
Each room is equipped with air conditioning, a flat-screen TV, and a minibar for a comfortable stay. Guests can also enjoy free WiFi and room service during their visit.

Convenient Services
The hotel provides currency exchange and a paid airport shuttle service for guests' convenience. With a terrace to relax on, taxim cool ensures a memorable stay in Istanbul.

Book your stay at taxim cool now for a perfect blend of comfort and convenience in Istanbul!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 426 reviews
Cleanliness: 7.2
Service: 10
Location: 10
Room Quality: 9.17
Amenities: 9.21
Value for Money: 9.16
Food and Beverage: 5.19
Overall Experience: 9.65
M
Małgorzata • solo_traveller • pl
10
2026-09-16 • via Nuitee
J
James • couple • gb
10
2026-09-15 • via Nuitee
K
Kebaili • couple • dz
7
2026-09-15 • via Nuitee
D
Darya • solo_traveller • pl
5
Pros:

Perfect location. 10 minutes from well-known Istiklal street, 20 minutes from the tram station, that can bring me to Sultanahmet district.

We checked in 15 minutes after arrival.

Cons:

1. Bad WiFi. It always reconnected or didn't connected at all. I was surfing the internet, but suddenly it could disconnect. Unfortunately, the owner didn't fix the problem, however he was informed about it.
2. Too loud. It was impossible to sleep with an opened window because of noise outside.
3. The bed sheet was too tiny. And the sheet was ruffled from any movement in the bed.
4. Absence of normal soap and shampoo. The soap wasn't foamed. We were given a small bottle (25 ml, I suppose)of shampoo once and it was never updated during our one week stay. But we informed the owner as well, but the cleaner didn't hear us.
5. The furniture is "tired". The chandelier was broken in the room and in the lobby.

2026-09-14 • via Nuitee
R
Recep • solo_traveller • tr
10
2026-09-13 • via Nuitee
H
Houssam Eddin • solo_traveller • de
10
2026-09-06 • via Nuitee
A
ARINA • solo_traveller • ru
10
Pros:

Отличное расположение. Вежливый персонал. Останавливаюсь во второй раз.

2026-08-29 • via Nuitee
O
Oksana • couple • rs
10
Pros:

Все супер, персонал приветливый

2026-08-27 • via Nuitee
R
Roman • solo_traveller • ua
10
Pros:

Все було добре. Зустріли, провели у номер, смачно накормили вечерею та сніданком. Номер чистий та охайний.
Дякую.

Cons:

Кімната знаходиться на четвертому поверсі у будівлі без ліфта.

2026-08-27 • via Nuitee
D
Dennise18 • couple • mx
10
Excelente atención , volvería a hospedarme
Pros:

El departamento está muy amplio, cerca de la plaza principal

Cons:

El aire acondicionado no era muy frío, solo no hay elevador

2026-08-23 • via Nuitee
C
christiana • solo_traveller • gr
10
2026-08-15 • via Nuitee
W
Will • solo_traveller • gb
1
A bunch of scammers
Pros:

It's a scam. They moved me to a different building and room, and when I said I'd rather look for alternative accommodation, they said I can request for a full refund on booking.com to which they will agree. I then booked an alternative hotel and requested for a full refund for this room which they then REFUSED. The result was that I had to call booking.com myself to get a full refund. It's not worth the stress and hassle of booking with this property.

Cons:

It's a scam. They moved me to a different building and room, and when I said I'd rather look for alternative accommodation, they said I can request for a full refund on booking.com to which they will agree. I then booked an alternative hotel and requested for a full refund for this room which they then REFUSED. The result was that I had to call booking.com myself to get a full refund. It's not worth the stress and hassle of booking with this property.

2026-08-14 • via Nuitee
A
Abdulrahman • solo_traveller • iq
10
2026-08-10 • via Nuitee
A
ASSIA • solo_traveller • fr
10
2026-08-10 • via Nuitee
F
Fatih • solo_traveller • de
10
2026-08-02 • via Nuitee
Z
ZEGGAF • solo_traveller • ma
8
2026-07-22 • via Nuitee
L
Leila • solo_traveller • ua
10
2026-07-18 • via Nuitee
S
Sfiyah Rayhanah • solo_traveller • tn
10
Pros:

المكان ممتاز وقريب من كل شي والموضفون متعاونين ولطيفين

2026-07-13 • via Nuitee
R
Ruben • solo_traveller • es
10
Todo perfecto!!
Pros:

La atención, la rapidez de respuesta del anfitrión y la amabilidad. Todo en general

2026-07-13 • via Nuitee
C
Coşkun • solo_traveller • tr
10
Comfortable Stay at the Heart of City
Pros:

I stayed here 5 wonderful night. Clean, silent and comfortable. Just a few steps to Taksim Square, Istiklal Street and Galata Tower. Location is the safest area of Taksim and suitable for families or solo ladies.

Friendly and helpful staff, especially big thanks for Mr. Ibrahim. When you text on WhatsApp, he will solve your problem within a few minutes. Also housekeeping asks every day if you need anything.

I highly recommend here.

Cons:

Internet should be faster.

2026-07-12 • via Nuitee