DoubleTree by Hilton Bradley International Airport

Hotels
•
Doubletree by Hilton
7.7 (214 reviews)
16 Ella T. Grasso Turnpike , Windsor Locks , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Convenient location
Helpful housekeeper
Shuttle to airport
Good cookies
Cons:
Dirty bathroom floor
Rude service
Outdated facilities
Subpar food
High price for room

Categories

Cleanliness
5.51
The bathroom floor was dirty and the bedding was old and worn out, impacting overall cleanliness.
Service
9.18
Some staff were unapproachable and rude, but the housekeeper was kind and helpful.
Location
10
Close to the airport, which is convenient.
Room Quality
6.47
The room was outdated with old furnishings and issues with temperature control.
Amenities
7.5
Limited amenities noted, such as no modern features or food availability after hours.
Value for Money
7.46
The price seemed high given the outdated condition of the hotel and the services provided.
Food and Beverage
5.51
Food in the restaurant was described as subpar and disappointing.
Overall Experience
9.99
The hotel's potential is overshadowed by neglect and poor service, but past experiences note it as better.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:25

Property Description

Luxurious Amenities

The Doubletree Hotel Bradley International Airport offers a luxurious stay with designer bath amenities, work desks, and a 37-inch cable TV in every guest room. Guests can also enjoy an indoor swimming pool and a modern fitness center during their stay.

Convenient Services

Conveniently located just 4.6 km from Bradley International Airport, this hotel provides free airport shuttle service for guests. Additionally, free Wi-Fi and a 24-hour business center cater to the needs of both leisure and business travelers.

Dining Experience

Indulge in a delightful dining experience at The Shade Bar and Grill, serving breakfast, lunch, and dinner. Guests can also opt for room service for a cozy meal in the comfort of their rooms.

Experience comfort and convenience at Doubletree Hotel Bradley International Airport. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 214 reviews
Cleanliness: 5.51
Service: 9.18
Location: 10
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 5.51
Overall Experience: 9.99
T
Travis • solo_traveller • us
1
2026-07-20 • via Nuitee
M
Melyssa • family_with_children • us
5
It was very close to the airport, served our purpose.
Pros:

It was very close to the airport. It felt safe. The room was clean.

Cons:

It was during a heat wave, the lobby was not fully air conditioned, felt like the rooms were not allowing the air conditioner to be set. we thought it would be two queen beds, but the beds were smaller, the staff were fine - not super friendly but answered our questions.

2026-07-08 • via Nuitee
I
Ira • couple • us
1
Surprisingly disappointed
Pros:

Not accommodating surprised and disappointed

Cons:

Staff discriminatory against my significant other

2026-06-09 • via Nuitee
L
Lynn • couple • us
4
Very clean, but A/C way too loud
Pros:

Location.
Clean

Cons:

Air conditioning on 5th floor too loud all night

2026-06-06 • via Nuitee
S
Stephen • couple • us
10
Pros:

Local to everything I needed

2026-06-05 • via Nuitee
M
Mary • couple • us
10
Pros:

Great hotel close to the airport. Always a pleasant place to stay.

2026-06-02 • via Nuitee
V
veronica • couple • us
9
Pros:

Location. Restaurant

2026-05-26 • via Nuitee
F
Fawn • solo_traveller • us
8
Pros:

It was close to everything.

Cons:

I post to have two beds. But instead I got one big bed. I am glad that I didnt have two of my kids I only had one with me.

2026-05-19 • via Nuitee
F
Firas • solo_traveller • us
10
2026-05-13 • via Nuitee
M
Millicent • couple • us
10
2026-05-09 • via Nuitee
J
Jennifer • couple • us
10
2026-04-19 • via Nuitee
C
Cecilia • couple • us
10
2026-04-15 • via Nuitee
B
Brian • couple • us
10
2026-04-10 • via Nuitee
K
Klimaski • solo_traveller • us
8
Comfortable but needed more amenities in relation to price. Not even a complimentary bottle of water in the room! Seriou
Pros:

Location

Cons:

Bathroom was the same size as those on a regular size jet. Vinyl floors in bedroom were sticky.

2026-03-30 • via Nuitee
V
veronica • couple • us
9
Clean/professional staff/good amenities.
Pros:

Location. Good restaurant on property. Shuttle to airport

Cons:

N/a

2026-03-18 • via Nuitee
D
Darlene • solo_traveller • us
4
Cons:

I have stayed there several times as I travel to Texas 4 times a year, I didn't like being put in a handicap room and my heat wouldn't get above 68 degrees, I told the girl at checkout and never heard from anyone.

2026-03-13 • via Nuitee
A
April • couple • us
10
2026-03-08 • via Nuitee
C
Catherine • couple • us
7
2026-02-10 • via Nuitee
E
Evans • couple • us
1
2026-01-25 • via Nuitee
R
Robichaud • family_with_children • us
2
Spent a lot of money and stay was not enjoyable.
Pros:

Nothing

Cons:

Tv didn’t work and called for someone to come fix. Took 1/2 hour for them to come. Guy spent an hour trying to fix and never fixed it. No complimentary breakfast.

2026-01-24 • via Nuitee