Hotel Class Colonial

Hotels
8.6 (440 reviews)
Calle Conde #464, Esq. Espaillat Segundo Nivel , Santo Domingo , do

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Noise from the street

Categories

Cleanliness
7.81
Several reviews mentioned issues like cockroaches and ants, which negatively impacted cleanliness.
Service
9.28
Consistently positive mentions of the staff being helpful and welcoming.
Location
9.32
Many reviews highlighted the excellent and central location of the hotel.
Room Quality
8.27
Mixed comments; some enjoyed the spacious and comfortable rooms, but there were mentions of issues with the bed quality.
Amenities
8.3
General satisfaction with available amenities, though specific needs were not adequately met, like early breakfast options.
Value for Money
8.76
Favorable comments regarding the value offered for the price, despite some cleanliness concerns.
Food and Beverage
8.31
Breakfast was mentioned positively, but there were specific complaints about scheduling.
Overall Experience
8.78
Overall positive reviews highlight the service and location despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:34

Property Description

Historic Charm and Modern Comfort

Located in the heart of Santo Domingo, Hotel Class Colonial offers a perfect blend of historic charm and modern comfort.

City Views and Free WiFi

Enjoy stunning city views from rooms with balconies and stay connected with complimentary WiFi throughout the property.

Convenient Amenities and Multilingual Staff

Relax in rooms equipped with flat-screen TVs, air conditioning, and private bathrooms. Benefit from the convenience of a 24-hour front desk with English and Spanish-speaking staff.

Book your stay at Hotel Class Colonial now to experience a delightful mix of tradition and contemporary luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 440 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
Manuel • couple • us
9
I loved my stay at Hotel Class Colonial. I definitely coming back. I just hope they don’t raise the prices because of ni
Pros:

The staff was beautiful, professional, and friendly -very helpful. The house keepers kept the room spotless clean. The location is perfect. I got one of the rooms with balcony which was great! Don’t expected to be monastery quiet cause the street is very active, but fun if you like the city life. Your near and close to a lot restaurants and stores. There is a supermarket nearby which is very handy. The hot water was hot!! Don’t play with it.

Cons:

There a slight pest control issue with these really tiny tiny ants. If you leave food laying, you know ants -they’ll go to work. Pretty soon you’ll see the work line of them transporting the goods to their queen or something. It was interesting to watch but still a pest and not very appealing. This is something small they could fix easily with a can of ant insecticide. I hope they read this. Also, I wish my refrigerator was a little larger. It was too small for me. And lastly, it would be nice if there was a small cheap microwave in the room. This would be so convenient instead of having to ask the front desk to heat up things for you.

2026-05-28 • via Nuitee
M
Marcos • couple • do
1
just not worth it, too much money for a place thats is not very clean, noisy
Pros:

location, cant go wrong with colonial zone

Cons:

first thing i saw upon my arrival was a cockroach in the lobby stairs, room floor was dirty, doors of the room were stained, receptionist didnt let me know about breakfast window being from 8-10am so i missed it by a couple minutes, also lots of talking in the hall made my sleep not very good

2026-05-27 • via Nuitee
V
Valentina • couple • it
9
Personale estremamente cortese, struttura in posizione centrale, camera pulita e comoda!
Pros:

Personale estremamente cortese e disponibile, struttura in posizione centrale, camera pulita e letto molto comodo. Struttura in stile dominicano, con patio centrale per una piacevole colazione.

Cons:

La camera dava sulla calle Conde e risulta un pò rumorosa, ricordare i tappi.

2026-05-27 • via Nuitee
E
Eva • couple • es
7
Bona opció en la zona colonial
Pros:

Molt bé en general, és una bona opció enmig de la zona colonial.

2026-05-26 • via Nuitee
D
Daisy • solo_traveller • us
10
2026-05-24 • via Nuitee
A
Acosta Ventura • solo_traveller • do
10
Pros:

La atención del personal

2026-05-21 • via Nuitee
G
Gary • solo_traveller • us
10
kim possible sdq
Pros:

everything

Cons:

I love everything only the shower was a bit small but over all i did enjoy

2026-05-19 • via Nuitee
N
neila saray • couple • co
10
Cálido , cómodo , seguro
Pros:

Me encanto

Cons:

Todo perfecto

2026-05-19 • via Nuitee
V
Valerie • couple • nl
8
Prima gelegen en leuk hotel met balkonnetje
Pros:

Centraal gelegen. Vriendelijk personeel. Prima prijs-kwaliteit verhouding

Cons:

De kakkerlak in de badkamer

2026-05-17 • via Nuitee
J
Jose Alberto • couple • co
10
Excelente
Pros:

Excelente lugar

Cons:

Todo muy bonito

2026-05-17 • via Nuitee
I
Isabelle • solo_traveller • fr
7
Pros:

La décoration des parties communes et l'emplacement dans la zone coloniale.

Cons:

Chambre sans fenêtre.

2026-05-17 • via Nuitee
A
Anita • extended_group • gb
10
Un excelente hotelito para una breve estadia en la Zona Colonial
Pros:

El desayuno era muy muy bueno preparado y delicioso

Cons:

Me gustaria tener un balcon mas amplio

2026-05-16 • via Nuitee
E
Evelin • couple • gb
10
2026-05-14 • via Nuitee
L
Lorelys • solo_traveller • cr
9
2026-05-13 • via Nuitee
G
Gerardo • couple • us
10
Te siente como en casa
Pros:

Excelente muy buen ambiente

2026-05-08 • via Nuitee
L
Locuste • couple • mq
7
chambre propre et petit déjeuner vraiment bien
Pros:

Cet établissement est très situé par rapport à la rue Condé, à condition de prendre une chambre avec balcon.

Cons:

RAS

2026-05-07 • via Nuitee
M
Mario • couple • it
8
Ottimo soggiorno, staff gentilissimo e posizione perfetta.
Pros:

Ottima esperienza al Colonial Hotel nel cuore di Santo Domingo.

Joan, Luis e Will alla reception sono stati sempre gentilissimi, disponibili e professionali. Rispondono subito a richieste e messaggi e fanno davvero sentire accolti.

Se cercate una sistemazione a buon prezzo in piena Zona Colonial, questa è sicuramente una scelta consigliata.

Cons:

Unica piccola nota: colazione un po’ scarsa

2026-05-06 • via Nuitee
J
Johanna • solo_traveller • de
9
Nur zu empfehlen
Pros:

Perfekte Lage, super leckeres Frühstück, mit dominikanischer Version, die Rezeption rund um die Uhr besetzt mit sehr freundlichen Personal

Cons:

Die Zimmer sind etwas älter, aber gepflegt

2026-05-04 • via Nuitee
A
Alejandra • couple • co
10
Excelente estadía
Pros:

Cómodo y limpio

2026-05-04 • via Nuitee
M
Mislav • couple • hr
9
Nice stay in Zona Colonial :)
Pros:

- Great staff
- Top location to explore Zona Colonial
- Good breakfast included
- It was helpful to have a balcony

Cons:

- Nothing to mention

2026-05-04 • via Nuitee