Palais de Pondichéry

Hotels
8.7 (535 reviews)
70 H.M.Kassim Salai Ambour Salai , Puducherry , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Polite staff
Great location
Cons:
Food quality
Room size variations

Categories

Cleanliness
8.34
There were some complaints regarding cleanliness, particularly about dust in wardrobes and the maintenance of certain areas.
Service
9.31
Many reviews praised the staff for being polite, helpful, and accommodating.
Location
9.35
Guests consistently noted the great location, close to attractions and convenient access.
Room Quality
8.5
Some rooms were spacious and well-maintained, but others were criticized for being small and lacking views.
Amenities
8.64
Amenities such as a rooftop cafe and complementary items were appreciated, though breakfast options could be improved.
Value for Money
8.6
Mixed reviews on value, with some feeling the price was high for the quality of food and certain room experiences.
Food and Beverage
7.84
Several mentions of food quality issues and high prices, although some guests enjoyed specific items.
Overall Experience
9.01
Guests generally reported a positive experience despite some criticisms in food and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:32

Property Description

Luxurious Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, and 24-hour room service.

Modern Facilities
Enjoy modern amenities including a flat-screen TV, fridge, and private bathroom with free toiletries.

Explore Nearby Attractions
Conveniently located near Promenade Beach, Sri Aurobindo Ashram, and Bharathi Park, our hotel is the perfect choice for your stay in Puducherry.

Book your stay at Palais de Pondichéry now for an unforgettable experience in the heart of the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 535 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 7.84
Overall Experience: 9.01
M
Marie • extended_group • fr
9
2026-09-11 • via Nuitee
M
Manish • couple • in
10
Pros:

Great location and excellent service! The staff was quick and responsive throughout our stay. The restaurant on the rooftop is a must-try, offering a great ambience and delicious food. The pizza was definitely one of the best we had in town! Highly recommended.

Cons:

Parking is insufficient.

2026-09-06 • via Nuitee
S
Stanislas • extended_group • fr
7
Pros:

Bon rapport qualité prix et hôtel bien tenu

2026-09-03 • via Nuitee
S
Souvik • solo_traveller • in
9
2026-08-29 • via Nuitee
D
Dinesh • solo_traveller • gb
10
2026-08-29 • via Nuitee
M
Marta • solo_traveller • es
9
Buen hotel en el centro de la ciudad
Pros:

Es un hotel algo anticuado, pero con todo lo imprescindible, una habitación tipo suite con dormitorio separado gigante. con una muy buena ubicación y un personal excelente. Repetiría

2026-08-29 • via Nuitee
A
AMALA • solo_traveller • in
10
Pros:

Excellent staff . Very helpful..I ordered from outside they provided the plates etc. every request was answered.

Cons:

Not applicable

2026-08-24 • via Nuitee
M
MR • solo_traveller • in
10
Excellent stay overall
Pros:

Stay

Cons:

No issues

2026-08-23 • via Nuitee
M
Mario • extended_group • re
8
2026-08-17 • via Nuitee
K
kavita • family_with_children • in
7
2026-08-16 • via Nuitee
M
Mitrabhanu • family_with_children • in
10
2026-08-08 • via Nuitee
S
Syam Sundar • family_with_children • in
10
Great room facilities and Excellent Front desk personnel. They suggested good sight seeing options
Pros:

Having Continental and Indian options was great. Enjoyed the breakfast here.
Best location. Within walking distance to Beach and Gandhi Statue, Aurobindo Ashram and Hindu temple

Cons:

Swimming pool could have been maintained a little better. When we went there was no one and we saw few bugs floating in the water so kids refused to get in.

2026-08-08 • via Nuitee
N
Namdev • family_with_children • in
8
Good and comfortable stay with ease of connectivity to key spots
Pros:

Location was just perfect as most of the spots which we wanted to visit were in the walking distance of the stay. Parking spots while availabe but those are truly limited and very cramped too.

Cons:

Few minor observations :
- AC water was dripping in the room
- Bed Room door was very hard to open and making some noise while opening

2026-07-21 • via Nuitee
A
Ashok • family_with_children • se
9
2026-07-16 • via Nuitee
S
Shailaja • family_with_children • in
10
It was a great stay and location was perfect
Pros:

the hospitality and breakfast was really amazing

Cons:

everything was perfect

2026-07-15 • via Nuitee
K
Kaviraju Ramanna • extended_group • in
6
Facilities need considerable improvements. Don’t recommend as price don’t match with ROI.
Pros:

Location, staff, spacious, clean.

Cons:

Breakfast same menu which is limited and pre-defined, TV in room was just like show piece item which is decades old and never works, spring bed created severe body pain, overpriced, room service on demand only.

2026-07-12 • via Nuitee
K
Karthick • family_with_children • in
10
2026-07-03 • via Nuitee
A
Anindita • solo_traveller • in
7
2026-06-30 • via Nuitee
A
Arivazhagan • family_with_children • in
6
2026-06-29 • via Nuitee
V
Vijay • extended_group • in
8
2026-06-29 • via Nuitee