Palais de Pondichéry

Hotels
8.7 (535 reviews)
70 H.M.Kassim Salai Ambour Salai , Puducherry , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Polite staff
Great location
Cons:
Food quality
Room size variations

Categories

Cleanliness
8.34
There were some complaints regarding cleanliness, particularly about dust in wardrobes and the maintenance of certain areas.
Service
9.31
Many reviews praised the staff for being polite, helpful, and accommodating.
Location
9.35
Guests consistently noted the great location, close to attractions and convenient access.
Room Quality
8.5
Some rooms were spacious and well-maintained, but others were criticized for being small and lacking views.
Amenities
8.64
Amenities such as a rooftop cafe and complementary items were appreciated, though breakfast options could be improved.
Value for Money
8.6
Mixed reviews on value, with some feeling the price was high for the quality of food and certain room experiences.
Food and Beverage
7.84
Several mentions of food quality issues and high prices, although some guests enjoyed specific items.
Overall Experience
9.01
Guests generally reported a positive experience despite some criticisms in food and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:32

Property Description

Luxurious Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, and 24-hour room service.

Modern Facilities
Enjoy modern amenities including a flat-screen TV, fridge, and private bathroom with free toiletries.

Explore Nearby Attractions
Conveniently located near Promenade Beach, Sri Aurobindo Ashram, and Bharathi Park, our hotel is the perfect choice for your stay in Puducherry.

Book your stay at Palais de Pondichéry now for an unforgettable experience in the heart of the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 535 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 7.84
Overall Experience: 9.01
D
DAVID • family_with_children • fr
10
Pros:

Personnel très gentil et serviable , chambre confortable . Service impeccable

2026-10-29 • via Nuitee
A
agradip • family_with_children • in
1
2026-10-24 • via Nuitee
R
Rahul • family_with_children • in
1
So bad that we had to cut it short
Pros:

Nothing

Cons:

The floors were sticky. The towels were old and yellow. There was zero source of fresh air in the rooms. There was a crib kept for a child. Though we were not in need of it but its condition showed the very poor hygiene. And for such service we paid 6000+. The management did not even give us a bill
Will never recommend this place to anyone.

2026-10-23 • via Nuitee
B
Biswas Sarkar • solo_traveller • in
7
2026-10-23 • via Nuitee
B
Balan • family_with_children • in
10
2026-10-22 • via Nuitee
P
Padyjay • family_with_children • re
8
Pros:

Nous avons passé un excellent séjour de 3 jours dans cet hôtel ! Le personnel était aux petits soins, toujours disponible et de très bons conseils pour nous aider à profiter pleinement de notre séjour. Le petit-déjeuner était également très bon. Merci à toute l’équipe pour son accueil et sa gentillesse ! Nous recommandons cet établissement sans hésiter.

2026-10-16 • via Nuitee
N
Nelson • family_with_children • in
9
Pros:

Location

2026-10-12 • via Nuitee
E
Elgin • family_with_children • in
8
2026-10-08 • via Nuitee
S
Somabrata • family_with_children • in
8
2026-10-07 • via Nuitee
S
Shemi • solo_traveller • in
10
2026-10-07 • via Nuitee
M
Marie • extended_group • fr
9
2026-09-11 • via Nuitee
M
Manish • couple • in
10
Pros:

Great location and excellent service! The staff was quick and responsive throughout our stay. The restaurant on the rooftop is a must-try, offering a great ambience and delicious food. The pizza was definitely one of the best we had in town! Highly recommended.

Cons:

Parking is insufficient.

2026-09-06 • via Nuitee
S
Stanislas • extended_group • fr
7
Pros:

Bon rapport qualité prix et hôtel bien tenu

2026-09-03 • via Nuitee
S
Souvik • solo_traveller • in
9
2026-08-29 • via Nuitee
M
Marta • solo_traveller • es
9
Buen hotel en el centro de la ciudad
Pros:

Es un hotel algo anticuado, pero con todo lo imprescindible, una habitación tipo suite con dormitorio separado gigante. con una muy buena ubicación y un personal excelente. Repetiría

2026-08-29 • via Nuitee
D
Dinesh • solo_traveller • gb
10
2026-08-29 • via Nuitee
A
AMALA • solo_traveller • in
10
Pros:

Excellent staff . Very helpful..I ordered from outside they provided the plates etc. every request was answered.

Cons:

Not applicable

2026-08-24 • via Nuitee
M
MR • solo_traveller • in
10
Excellent stay overall
Pros:

Stay

Cons:

No issues

2026-08-23 • via Nuitee
M
Mario • extended_group • re
8
2026-08-17 • via Nuitee
K
kavita • family_with_children • in
7
2026-08-16 • via Nuitee