Swan Motel

Hotels
9.4 (61 reviews)
Tuan Chau Island D23, Âu tàu 1, phường Tuần Châu, TP Hạ Long , Ha Long , vn

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
High cleanliness standards
Friendly and caring staff
Great location
Cons:
Limited food options nearby
No fridge in the room
Area is quiet after hours

Categories

Cleanliness
9.64
Rooms were spacious, comfortable, and very clean – high level of cleanliness throughout stay.
Service
9.99
Extremely friendly staff, caring about guests, and provided great services like free rides.
Location
9.15
Great location by the marina for Ha Long Bay cruises, though area is quiet after boats leave.
Room Quality
9.6
Rooms were large, modern, and very clean.
Amenities
8.63
Basic amenities available, missed having a fridge in the room.
Value for Money
9.59
Affordable price compared to the quality and value received during the stay.
Food and Beverage
8.64
Limited food options in the area; relied on instant noodles.
Overall Experience
9.99
One of the best and most worthwhile experiences – highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:30

Property Description

Beachfront Location
Experience breathtaking views and direct access to the beach just steps away from your room.

Comfortable Accommodation
Relax in well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms with free toiletries.

Convenient Amenities
Enjoy the convenience of room service, a 24-hour front desk, and a range of nearby attractions such as Tuan Chau Harbour and Bikini Island Beach.

Book your stay at Swan Motel now to indulge in a unforgettable beachfront experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 61 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.15
Room Quality: 9.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 8.64
Overall Experience: 9.99
D
Darren • solo_traveller • au
7
Pros:

Great location for the night as we went an a Halong Bay cruise the next day.

Cons:

The room was very modern and clean, but had no tea or coffee supplied, and no television remote. Not much to do there, just a
few coffee shops and restaurants. About 10 minute drive to the town shops and restaurants.

2026-07-04 • via Nuitee
M
Martinez • solo_traveller • us
9
Lovely little place
Pros:

Very helpful, friendly staff always available. Very close to the marina and views of Ha Long Bay. Room met all expectations, great AC, spacious, comfy beds, nice sitting area, large bathroom, cute little balcony, water boiler.

Cons:

My only negative is the electricity is set on motion sensor timers and when I was working from my laptop the power kept cutting out on me until I relocated to sit in front of the sensor but that was easily resolved. Otherwise, this place was perfection!

2026-06-28 • via Nuitee
L
lea • solo_traveller • il
8
Pros:

Big room
Big windows
Ac+fan
Good location

Cons:

The room ad a smoke/cigarette smells
But we took the room just for fews hours (before going to a cruise) so we didn't really care.

2026-06-25 • via Nuitee
T
Thomas • extended_group • gb
7
2026-06-16 • via Nuitee
S
Sergei • solo_traveller • vn
9
Pros:

Было комфортно. Отлично работал кондиционер, всегда была горячая вода. Удобный матрас.

Cons:

Уборка не достаточная. Пыль и волосы на полу.

2026-06-15 • via Nuitee
J
Jocelyn • family_with_children • fr
8
très bien
2026-06-11 • via Nuitee
N
Neil • solo_traveller • gb
10
Perfect for an overnight stay in HaLong Bay
Pros:

Perfect for an overnight stay in HaLong Bay

2026-06-01 • via Nuitee
L
Livia • solo_traveller • it
10
The owners are super friendly and willing to help.
2026-05-31 • via Nuitee
K
kira • couple • au
10
2026-05-27 • via Nuitee
E
Eva • extended_group • fr
10
Top
Pros:

La propreté, très récent et staff très gentil

2026-05-18 • via Nuitee
G
George • solo_traveller • de
9
Pros:

Excellent for the price neat and clean.

2026-05-18 • via Nuitee
B
Ben • solo_traveller • nz
10
Great stay before Halong bay cruise
Pros:

The staff were so kind to get up at 4am to let us in as we arrived from a sleeper bus. The room was beautiful and clean. Modern and tastefull.
Walking distance to our Halong bay boat.

Cons:

Hot water ran out fast. But a warm shower was fine as it was a hot day anyway.

2026-05-14 • via Nuitee
Z
Zénon • couple • fr
10
C'était parfait, merci beaucoup !
Pros:

Accueil très chaleureux, le personnel de l'hôtel était très aidant et nous a même surclassé dans une chambre VIP disponible pour la même nuit suite à une mésaventure que nous avions eu avec un taxi (taxi totalement indépendant de l'établissement).

Cons:

Le quartier est très calme hors saison, veillez à acheter votre nourriture aux horaires conventionnels (pas trop tard le soir).
L'embarcadère de Dao Tuan Chau pour la baie d'Halong est tenu par un cartel et est construit comme une nasse à touristes, et j'imagine qu'il en va de même pour les autres embarcadères. Passer par une agence de voyage pour organiser son excursion dans la baie peut permettre d'éviter certains désagréments au moment de réserver un bateau. Heureusement, Swan Motel propose aussi d'arranger des transports et visites. Nous aurions dû passer par lui plutôt que de faire tout nous-même.

2026-05-10 • via Nuitee
T
Tamas Andras • couple • hu
10
2026-05-05 • via Nuitee
C
Carina • solo_traveller • nl
10
Pros:

Het ziet er prachtig uit, op alles is gelet. De mensen zijn ook erg aardig en helpen je enorm goed. Echt super ervaring gehad!

Cons:

De zeep was op bij aankomst, verder letterlijk geen enkel minpuntje

2026-05-03 • via Nuitee
M
Marc • solo_traveller • es
10
2026-04-30 • via Nuitee
N
Nils • solo_traveller • de
9
Geräumiges Zimmer, guter Startpunkt für Tageskreuzfahrten
Pros:

Großes Zimmer

Cons:

Zigarettenreste auf dem Balkon

2026-04-29 • via Nuitee
B
Belen • solo_traveller • es
9
Pros:

La señora que nos atendió se portó muy bien, nos ayudó con un problema que tuvimos con el taxista. La habitación muy amplia, limpia y la cama muy cómoda. La ubicación es genial, a 3 minutos a pié del hotel.

Cons:

Nada, lo único es que oara desayunar temprano por los alrededores casi no hay nada, pero no fué ningún problema

2026-04-24 • via Nuitee
M
Maximiliano Andres • couple • fr
10
Excellent emplacement et excellente ambiance
Pros:

L’amabilité des propriétaires et des employés

Cons:

Rien

2026-04-20 • via Nuitee
Q
Quentin • solo_traveller • fr
10
2026-04-20 • via Nuitee