Atour Hotel Beijing Tiananmen Wangfujing Pedestrian

Hotels
8.4 (68 reviews)
No. 241 Caichang Hutong, Wangfujing Street , Beijing , cn

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Soundproof rooms
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Free laundry service
Cons:
Limited English speaking staff
Difficult to find
Room cleanliness issues

Categories

Cleanliness
7.9
There was a smell in the room upon check-in, likely from previous guests smoking, but it dissipated.
Service
7.4
Limited English proficiency among staff led to communication difficulties, causing frustration.
Location
9.4
Conveniently located near food and transport; however, difficult to find initially.
Room Quality
8.4
Rooms are small with thin walls but relatively modern and quiet.
Amenities
8.4
Free laundry service is available, though no restaurant for room service.
Value for Money
8.9
Considering the facilities and location, it is deemed fair value despite some drawbacks.
Food and Beverage
7.9
Breakfast options available, but not taken by some guests, with easy access to local cafes.
Overall Experience
8.9
Overall a good stay despite a few issues, with great location and comfortable sleeping conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:41

Property Description

City Views and Prime Location
Experience breathtaking city views and a prime location in the heart of Beijing at Atour Hotel Beijing Tiananmen Wangfujing Pedestrian. Just minutes away from iconic landmarks such as the Forbidden City, Tiananmen Square, and Qianmen Street, our hotel offers the perfect base for exploring the city.

Modern Amenities and Comfortable Rooms
Relax in our well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free WiFi. Enjoy a hot shower with complimentary toiletries, and rest peacefully on our cozy bed linen. Whether you're here for business or leisure, we have everything you need for a comfortable stay.

Multilingual Staff and Nearby Attractions
Our friendly staff fluent in English and Chinese are ready to assist you during your stay. Explore nearby attractions like Shichahai Area and the Temple of Heaven, or take a short drive to Beijing Capital International Airport. Book your stay at Atour Hotel Beijing Tiananmen Wangfujing Pedestrian now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 68 reviews
Cleanliness: 7.9
Service: 7.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
F
FRANCISCO JAVIER solo_traveller cl
10
EXCELENTE HOTEL, RECOMENDADO!
Pros:

El personal y la ubicación. El personal, muy amable, pese a no dominar idioma español ó inglés, se esforzaban en darnos una perfecta atención y solución a nuestros requerimientos. La ubicación del hotel, perfecta para acceder a comercios, restaurantes y transporte.

Cons:

Todo bueno.

2026-05-20 via Nuitee
M
MOLDIR couple kz
10
Pros:

Понравилось все , чисто , уютно, рядом главна торговая улица, вечерами можно прогуляться, нашли рядом стоящим торговом доме музей , метро рядом , отель сразу не нашли он находится в боковом входе торгового дома Зары по центральной улице

2026-05-19 via Nuitee
N
Nicola Antonia couple at
10
Pros:

We had a great stay at this hotel!
It‘s conveniently located very close to the Forbidden City and Tiananmen Square, and the nearby metro station (less than a 5-minute walk away) offered a fast connection to anywhere we wanted to go. There are also lots of places to shop at in the area.
The staff at the hotel was very friendly! The room had a great layout and the bed was very comfortable.
Fully recommend this place! (:

2026-05-14 via Nuitee
S
SERGIO couple co
3
Mal trato y mal servicio.
Pros:

La ubicación.

Cons:

Mal servicio de los empleados. Pésima lavandería mi ropa estaba en el piso cuando fui a recogerla.

2026-05-10 via Nuitee
J
JUAN extended_group co
4
Buena ubicación pero descepcionante el hotel
Pros:

La ubicación y que es de la cadena Atour

Cons:

Empleados sin buen Ingles, no hay acceso en vehiculo al hotel, solo caminando y es lejos desde la calle.
Checkin a las 3 pm pero no estaban habitaciones listas, tocó esperar media hora. Habitacion con 2 camas individuales y se habia reservado para 3 personas y no habian mas habitaciones para 3 huespedes. Debimos pagar mas por dos habitaciones que tampoco estaban listas para entregar, tuvimos que esperar nuevamente. Pasillos desordenados constantemente por el personal de aseo, y poco limpios los pasillos lobby ascensor y zonas comunes. Lavanderia poco amigable para dejar la ropa lavando y toca esperar porque o sino otras personas sacan la ropa y dejan tirada.

2026-05-08 via Nuitee
C
Catherina couple id
1
Very dissapointed
Pros:

None

Cons:

I already booked this beijing atour hotel room via booking.com, and the order was accepted and confirmed by booking.com. But when i'm arrived at the atour hotel beijing and want to check in, the hotel decline/reject my hotel booking via booking.com and told me that i cannot stay at this hotel because the hotels policy that customer cannot book 2 hotel room (in the same atour hotel chain) under the same name, even though i book that 2 atour hotel room at different city and different periode of time.
I was complained because of this policy, and ask to the hotel why if theres any hotel policy regarding that, why the booking.com and the hotel accepted my hotel room booking via booking.com application?
There is no emphaty in the atour hotel beijing staff that they reject and decline my hotel booking eventhough already accept and confirm by booking.com application.
Because this atour hotel policy, in beijing after a long journey from shanghai to beijing, me with my family must search and book the other hotel to replace this beijing atour hotel room because the atour hotel decline and reject my hotel room booking eventhough my booking already accepted and confirmed by booking.com application.
I'm very dissapointed

2026-05-05 via Nuitee
K
kay sin couple sg
8
Great hotel right in the city of Beijjng
Pros:

Location was great

Cons:

There is a stench because of the old carpet

2026-04-22 via Nuitee
A
Aleksei couple ru
7
2026-04-19 via Nuitee
J
Jamie8317 couple my
4
没有预想中的满意
Pros:

酒店员工态度很好,全程询问都是有礼貌回应,酒店附近都是商场,是闹区域。

Cons:

非常可惜酒店门口车子不能进入,拿行李需要走一段路才能到达酒店,全程是露天下雨也得推着行李走。
设施需要多维修了,床头灯左边是坏的,窗帘轨道也是坏的,浴室花洒水量满小的。

2026-04-17 via Nuitee
R
Raynaldo solo_traveller id
10
2026-04-15 via Nuitee
W
Warunee extended_group th
10
Good experience ,very convenience and clean
Pros:

Location and kindness

Cons:

-

2026-04-15 via Nuitee
S
Shu Min couple sg
10
Great stay here, highly recommended
Pros:

We syayed here for 7 nights. The staff were helpful and polite. Offered us an upgrade to a room with actual windows. During our stay, they were helpful enough to send up our food delivery orders. On our last day during the room check out, also gave us complimentary bottled water and a small snack pack.

The room, especially the toilet, were clean and the location was great too, allows easy access to subway line 1,8 and within walking distance to the forbidden city entrance.

Cons:

The room was a tiny bit small but good enough for us.

2026-04-14 via Nuitee
K
Kok Weng couple sg
10
Pros:

I stayed at this hotels for 5 nights and I enjoyed my stay here. Compliments to all the staff including the housekeeping team for their dedication, helpfulness and good customer services. Strongly recommended to stay here if you are coming to Beijing.

2026-04-04 via Nuitee
J
Joshua couple ie
8
Pros:

Location and service attitude

Cons:

Room temperature a bit warm and not adjustable

2026-03-07 via Nuitee
C
Caslon couple au
9
Excellent location with give and take
Pros:

A few steps to the pedestrian street and 5 minutes to metro. Metro access via elevator through the mall or by stairs from street level. (Note: Didi or taxi pick up and drop off is a 3 to 5 minute walk from the hotel.) Free use of washing machine and dryer, and free late night snacks is handy.

Cons:

Ventilation option can be improved. The lack of cooling option (or an electric fan) made the room feel very stuffy and hot. The room temperature feels like 30 degrees even if it is 1 degree outside.

2026-01-31 via Nuitee
J
Jason Feng extended_group au
8
2026-01-27 via Nuitee
T
THỊ PHƯƠNG THẢO family_with_children vn
9
Pros:

20m là đến phố Vương Phủ Tỉnh. Tuy nhiên taxi không vào được tận cửa mà phải đỗ cách 100m

Cons:

Phòng giặt đồ ít máy giặt hơn các cơ sở khác của Atour

2026-01-26 via Nuitee
K
Ksenia solo_traveller ru
10
Fantastic experience! Would love to get back.
Pros:

Overall, the hotel is exceptional. It was absolutely fantastic experience! I would rate this hotel as 12 out of 10. First of all, the location is superb. This hotel can boast the best location in Wanfujin! Much better than others. Super close to the metro, lots of malls, supermarkets and restaurants. Secondly, the hotel itself is modern, stylish, cozy and clean. The staff is super friendly and hostile. The breakfast they serve is superb. I wholeheartedly recommend this place if you wanna explore Beijing. And I definitely would like to come back one day. Huge thanks for your impeccable service!

Cons:

Everything was superb!

2026-01-19 via Nuitee
C
Corinna family_with_children sg
7
Love the helpfulness of the staff. They helped to change our room to one with window. Eventually our stay became so awes
Pros:

The location is great. Just that if alighting from Didi car with luggage, will need to walk a distance. Love the room with window and also the cleanliness of it and also the fact it is carpet free.

Cons:

The room initially booked was without any window. In winter, the management turned off air conditioner system and changed to heating system. The room became so warm and stuffy. Don’t think any person can stay there for long.
Hotel reception and lobby seems pathetically small.

2026-01-16 via Nuitee
B
bee kuan couple sg
9
Nice experience
Pros:

Near to shopping mall

2026-01-07 via Nuitee