The Residency Towers Puducherry

Hotels
8.6 (590 reviews)
260/1, Anna Salai Puducherry , Puducherry , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Nice amenities
Cons:
Cleanliness issues
Unfriendly staff in restaurant

Categories

Cleanliness
8.15
General sentiment about cleanliness was positive, but some concerns about room issues were mentioned.
Service
8.95
Staff were described as friendly and accommodating, with notable assistance during checkout.
Location
8.95
Great location for sightseeing; very convenient and central.
Room Quality
8.45
Rooms are spacious and well-appointed, though some issues were reported.
Amenities
8.75
Good amenities, particularly the rooftop restaurant and gym/pool facilities.
Value for Money
8.35
Considered worth the price; some comments on pricing being a bit high.
Food and Beverage
8.65
Food quality praised, especially breakfast and in-room dining.
Overall Experience
8.55
Overall positive experience with several highlights from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:32

Property Description

Luxurious Accommodation with Stunning City Views
Experience 5-star luxury at The Residency Towers Puducherry, located just 1.4 km from Promenade Beach. Each room offers modern amenities like air conditioning, flat-screen TV, and a coffee machine, with some boasting city views. Relax in the indoor pool, stay active in the fitness centre, or enjoy a game of billiards.

Convenient Facilities and Services
Enjoy free private parking, airport transfers, and 24-hour room service during your stay. Indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar. Stay connected with complimentary WiFi and let the attentive staff assist you with any needs at the 24-hour front desk.

Explore Nearby Attractions
Discover popular landmarks such as Sri Aurobindo Ashram and Manakula Vinayagar Temple just a short distance away. With Pondicherry Museum also within reach, immerse yourself in the rich culture of the area. Book your stay at The Residency Towers Puducherry for a memorable experience.

Important information:

The swimming pool Renovation work is happening from 08 September 2022 to 30th Nov 2022 kindly update in the extranet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 590 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.95
Room Quality: 8.45
Amenities: 8.75
Value for Money: 8.35
Food and Beverage: 8.65
Overall Experience: 8.55
S
Shanmugapriya • family_with_children • sg
10
We loved ABOV!
Pros:

The location was awesome and the staff were really nice.

Cons:

The toilets were a little dated but clean.

2026-09-11 • via Nuitee
I
Ilangovane • solo_traveller • fr
10
Agréable séjour
Pros:

Hôtel situé au coeur de la ville. Personnel impeccable, propreté rien à dire. Le service rapide. Un véritable hôtel de luxe. Bravo et parfait

Cons:

Rien à dire.tout était parfait

2026-09-11 • via Nuitee
S
Sujata • couple • in
9
Nice, pleasant stay, and a few small things would make it even better.
Pros:

Breakfast was good, with tasty food and a decent variety on offer. Two things would improve the experience, though. Tables need to be cleared promptly as guests finish and leave, since on several mornings this prevented others from taking their preferred table. The staff could also be quicker in replenishing dishes once they run out. The coffee machine was out of order for four of my five nights, although the staff did provide filter coffee on request, and none of this takes away from the fact that the food itself was good and the service willing.

Cons:

Very little, and the overall experience was pleasant. Brighter lighting in the washroom would also improve the experience.

2026-09-08 • via Nuitee
R
Ramesh • solo_traveller • in
8
Pros:

Property is v good

Cons:

The location is not good

2026-09-04 • via Nuitee
J
Jayapragash • couple • fr
5
Ça ne vaut pas le coût
Pros:

C’était propre, niveau accueil très agréable et le petit déjeuner était délicieux avec des choix très variés

Cons:

Les prises électriques sont cassés du coté droite du lit qui est inacceptable. Dans la douche le sol glissait et ma rendu difficile le soir.

2026-09-03 • via Nuitee
A
Adith • couple • ca
10
2026-09-01 • via Nuitee
G
G.N • couple • in
1
This property Needs More improvements and training on the Hotel reception staffs and Room service..
Pros:

I like the interior of the Hotel Lobby and Restaurant.And food quality and propper service..

Cons:

Hotel Reception staffs absolutely unprofessional..

While i am booking , i have requested We have requested for hard mattress due to my back ache. But they have not organized for it. When I request at the room they took almost 2 hours talken after making requests to many ..None of them didnt care. finally i told them i am going to xheck out and move for another better hotel..

After that they brought on PLYWOOD AND KEPT ON THE BOARD AND COVERED WITH BED SPREAD… and o couldn’t sleep on the plywood.i could not sleep at all..


Like that Room service also the same kind of issues.

The hotel charged for 13,500 plus Rs.

Bit its not worth dor 1500 Rs.


The management has to coorct this..

2026-08-30 • via Nuitee
S
Suren81 • solo_traveller • my
10
2026-08-29 • via Nuitee
V
Vikram • solo_traveller • in
10
2026-08-29 • via Nuitee
M
Moosa • extended_group • in
2
2026-08-20 • via Nuitee
A
Archana Kumar • solo_traveller • de
8
Pros:

Clean, and elegantly furnished comfortable rooms. Staff were very friendly and helpful. Very pleasant stay!

Cons:

Busy Location in the heart of the town, criwded, heavy traffic. But we were aware of these aspects while booking .

2026-08-17 • via Nuitee
S
Serge • solo_traveller • fr
7
Pondichéry au mois d'août
Pros:

- Le système de gestion par tablette de la chambre
- Chambre propre
- Personnel au petit soin
- Restaurant au niveau pour le prix (buffet à 20€ le soir environ par personne)
- Petit déjeuner compris dans la réservation pas mal non plus)

Cons:

- Bruyant du au bruit venu de l'extérieur. Proche mosquée et bruit de la ville important.
- Climatisation trop froide quand on sortait de la chambre car préréglé pour se remettre en route à 20 °C. Gros choc thermique en rentrant dans la chambre. Heureusement tablette simple à utiliser mais le mal est fait.
- La vue pas terrible sur un parking auto.

2026-08-16 • via Nuitee
V
Varanasi Bijay • solo_traveller • in
9
Pros:

Good

Cons:

Good

2026-08-13 • via Nuitee
G
Geethavishnu • solo_traveller • in
6
2026-08-11 • via Nuitee
S
Srinivas • extended_group • in
10
Excellent
Pros:

Excellent location with excellent services

Cons:

Neighbouring buildings and chaotic traffic in front

2026-08-03 • via Nuitee
K
Karthik • family_with_children • in
10
Cons:

It was loud in the night with moving vehicles as the hotel situated at central place

2026-08-02 • via Nuitee
R
Reetisnigdha • family_with_children • de
10
Absolutely amazing
Pros:

Staff were superb, hospitality was mind blowing

2026-07-24 • via Nuitee
D
dato dds • solo_traveller • my
10
2026-07-20 • via Nuitee
D
dato dds • solo_traveller • my
10
2026-07-20 • via Nuitee
J
Jagadish • solo_traveller • in
9
2026-07-18 • via Nuitee