NH Collection Royal Smartsuites

Hotels
NH Collection
8.6 (1403 reviews)
Calle 80 No. 51B-25 , Barranquilla , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Nice breakfast
Friendly staff
Cons:
Cleaning issues
Maintenance delays
Some staffing responses slow

Categories

Cleanliness
7.81
Some complaints about cleanliness and maintenance, with specific mention of dirty amenities.
Service
9.28
Generally positive feedback on service despite some negative experiences regarding response times.
Location
9.32
Multiple mentions of an excellent and quiet location.
Room Quality
8.77
Comfortable and well-maintained rooms, although some issues noted with equipment.
Amenities
7.8
Some issues such as non-functioning jacuzzi and lack of towels.
Value for Money
8.26
Value perceived as acceptable based on provided amenities and location.
Food and Beverage
8.81
The breakfast was noted as high quality and varied.
Overall Experience
8.78
Overall enjoyment with noted positives but some maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:53

Property Description

Luxurious Accommodation with Stunning Views

Elegant Design and Modern Facilities
NH Collection Royal SmartSuites boasts luxurious 5-star facilities with chic indoor and outdoor seating areas, complemented by a stylish bar service. The rooms feature contemporary decor, flat-screen TVs, and city views, creating a sophisticated ambiance for guests.

Relaxation and Convenience
Guests can start their day with a delicious buffet breakfast and enjoy sunbathing by the poolside deck with a refreshing drink in hand. The hotel also offers a small swimming pool with views of Barranquilla, gym facilities, and free WiFi, ensuring a comfortable and convenient stay for all visitors.

Experience luxury and convenience at NH Collection Royal SmartSuites - book your stay now for an unforgettable experience!

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, the maximum weight is 25kg. A charge of 154000 COP per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1403 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
C
catalina couple co
10
2026-06-16 via Nuitee
C
César Andrés solo_traveller ec
8
Adecuado
Pros:

Amplias habitaciones

Cons:

No se recibe respuestas a los mensajes por inbox

2026-06-16 via Nuitee
C
catalina couple co
10
2026-06-15 via Nuitee
S
Solano solo_traveller co
9
2026-06-15 via Nuitee
L
Luis couple co
9
2026-06-15 via Nuitee
P
Paula Andrea couple co
10
Recomendado
Pros:

Buena ubicación

Cons:

Todo me gustó

2026-06-15 via Nuitee
L
L solo_traveller ca
5
2026-06-14 via Nuitee
M
Melany solo_traveller co
7
Pros:

The hotel is well located, close to many restaurants

Cons:

The room had a musty smell, likely due to poor ventilation. The mattress was too firm for my personal preference. The pool area offers very limited seating and shaded spaces. The hotel feels somewhat dated, but overall it is consistent with the price paid.
The window from the room was very dirty, couldn't see clear to the outside

2026-06-13 via Nuitee
W
WILFREDO solo_traveller co
8
2026-06-12 via Nuitee
C
Carolina family_with_children co
9
Pros:

El silencio de las habitaciones

Cons:

Que la terraza no estaba tan limpia y sin luz

2026-06-10 via Nuitee
L
Laura Vanessa couple co
3
Mal experiencia
Cons:

Mi esposo terminó en el doctor por picaduras de pulgas en tobillo y pantorrillas, el colchón con demasiado olor a humedad y se hundía todo

2026-06-10 via Nuitee
J
Juliana solo_traveller co
5
Pros:

El desayuno

Cons:

Me dieron una habitacion vieja, con el piso que estaba para cambio y de paso me salio una pequena cucharacha. en el desayuno el individual estaba sucio.

2026-06-09 via Nuitee
C
Carolina couple co
4
Aunque el hotel estaba bien ubicado, con staff amable, donde intentaron resarcir los inconvenientes, la organización y p
Pros:

El hotel está muy bien ubicado, el staff está presto a atender

Cons:

Reserve una habitación y me dieron otra con especificaciones y comodidades diferentes. El aire acondicionado de la habitación no funcionaba, mandaron un técnico que lo revisó, sin embargo, nunca enfrió. El desayuno con servicio y comida muy regular.

2026-06-09 via Nuitee
L
Laura Ines extended_group co
9
Calidad a buen precio
Pros:

Cama muy cómoda

Cons:

Desayuno podría ser un poco más variado

2026-06-08 via Nuitee
M
Marianella solo_traveller co
8
2026-06-05 via Nuitee
L
Lorena solo_traveller sv
10
2026-06-04 via Nuitee
L
Lorena solo_traveller sv
10
2026-06-04 via Nuitee
E
Edaliz couple us
10
2026-06-03 via Nuitee
L
Laura couple ca
8
Great location and warm service by all staff.
Pros:

Location and high level customer service from everybody in the staff: from maintenance to front desk, everybody was super helpful and warm.

Cons:

Breakfast options should be refreshed more frequently and cheeses and cold cuts should be put on ice for preservation.

2026-06-03 via Nuitee
L
luis solo_traveller fr
9
Mon endroit à Barranquilla
Pros:

J adore cet hôtel pour son emplacement, le confort, l'amabilité de tout son personnel et le petit déjeuner.

Cons:

Il n' y a rien que J aie pu remarquer que m aie déplu.

2026-06-02 via Nuitee