Hotel Grand Chancellor Auckland

Hotels
9 (3219 reviews)
74-80 Wellesley Street West , Auckland , nz

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
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Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
No parking onsite
Elevator noise
Limited breakfast options

Categories

Cleanliness
8.39
There were mentions of clean rooms, but also a mention of noise related to the elevator.
Service
9.86
Numerous reviews highlighted friendly and helpful staff.
Location
9.4
Great central location consistently mentioned across reviews.
Room Quality
8.35
Rooms were noted as comfortable and clean, though size was occasionally mentioned as small.
Amenities
8.88
Amenities were generally good but with potential for improvement, particularly mentioned about gym equipment.
Value for Money
9.34
Good value noted in multiple reviews, especially for the location.
Food and Beverage
8.39
Breakfast was described well by many, but some found options limited.
Overall Experience
9.36
Overall enjoyment and willingness to return noted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:56

Property Description

Convenient Location
Located in the heart of Auckland, Hotel Grand Chancellor Auckland offers easy access to popular attractions and beaches like Masefield Beach and Hamilton Beach Reserve.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Guests can also indulge in city views from select units and enjoy a delicious breakfast with various options.

Luxurious Facilities
Relax and unwind at our fitness centre, dine at the on-site restaurant, or grab a drink at the bar. The 24-hour front desk and room service ensure a seamless stay for all guests.

Ready to experience luxury and convenience in Auckland? Book your stay at Hotel Grand Chancellor Auckland now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 3219 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
L
Lars • couple • dk
9
2026-05-30 • via Nuitee
P
Pavan Kumar • couple • in
10
2026-05-30 • via Nuitee
C
Cathrine • solo_traveller • nz
9
2026-05-30 • via Nuitee
C
Clare • solo_traveller • nz
10
Pros:

Easy check in, amazing friendly staff

Cons:

Nothing to dislike

2026-05-30 • via Nuitee
L
Liz • couple • au
8
We’d come back but very hesitant about ordering room service food.
Pros:

Location.
Great staff
Nice rooms
Cafe and restaurant were very good

Cons:

In room food - we ordered the Club sandwich.
The fries weren’t fries - they were limp soggy pieces of potato. The club sandwich was literally drowning in mayonnaise. Sooooo disappointed.

2026-05-29 • via Nuitee
S
Stephen • extended_group • nz
10
2026-05-29 • via Nuitee
C
Cody • solo_traveller • nz
9
2026-05-28 • via Nuitee
J
Juanita • couple • nz
8
Will stay again
Pros:

Great location, great service and buffet breakfast

Cons:

Nothing

2026-05-27 • via Nuitee
A
Anna • extended_group • nz
10
Pros:

Breakfast was a wee bit expensive for what you got.

2026-05-27 • via Nuitee
C
Chuol G • solo_traveller • au
9
2026-05-27 • via Nuitee
S
Sharon • extended_group • nz
9
2026-05-27 • via Nuitee
R
Robert • couple • us
10
Perfect location for the bus station and City.
Pros:

Close by the bus terminal, quick bus access to the airport. Rooms were perfect size for our over night stay

Cons:

Nothing

2026-05-27 • via Nuitee
T
Tilak • extended_group • in
8
Pros:

Ok

2026-05-27 • via Nuitee
D
Denise • couple • nz
9
Peaceful and modern hotel in a great location.
Pros:

Very quiet and clean rooms. Love the shampoo and body soaps provided.

Cons:

Lack of bowls/ spoons if you want to bring your own cereal for breakfast. But housekeeping provided a bowl when requested.

2026-05-27 • via Nuitee
D
Danielle • couple • au
9
Nice little stay for the night. Staff were lovely, check in and out was super easy
Pros:

Location was central to the city and the sky tower also viaduct

Cons:

Parking

2026-05-27 • via Nuitee
L
Leah • couple • nz
10
2026-05-26 • via Nuitee
J
Jay • couple • nz
10
Comfortable, very clean and fantastic hotel.
Pros:

Front of house staff were fantastic, polite and welcoming

Cons:

No Onsite parking

2026-05-26 • via Nuitee
L
Luigi Alessio Maria • family_with_children • it
7
Pros:

Conveniently Located

Cons:

Everything was on average.

2026-05-26 • via Nuitee
J
Jo • couple • nz
9
Thoroughly enjoyed my stay. Bonus Onsite Cafe. I will come back.
Pros:

Accommodated my request for a room close to my friends. Excellent Customer Service Checking in & out. Printing/email requests catered for without hesitation at reception.

2026-05-25 • via Nuitee
C
Cathy • couple • nz
10
Pleasant one night stay. Convenient Location for our event
Pros:

Convenient location and very comfortable bed. Nice shower and all very clean.

Cons:

Room was a bit small, no mini bar.

2026-05-24 • via Nuitee